Bella Barista - For Coffee Lovers Reviews 

9,596
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 447 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of both their coffee products and machines, often highlighting the delicious and carefully selected beans. People frequently commend the fast and secure delivery service, noting items arrive well-packed and on time. Reviewers also appreciate the knowledgeable, friendly, and helpful staff who provide excellent advice and service, making every interaction pleasant and productive. However, some reviewers noted that repair services occasionally took longer than initially estimated.

What people talk about most

Product

Consumers find product to be positive, with many praising the fantastic range of coffee machines, grinders,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick and fast delivery... See more

Service

Customers consistently note positive experiences with service, often praising the helpfulness and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent flavor and freshness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I rang and spoke with Marco after viewing a review he had done on a machine which I had not seen before. He explained the pros and cons of the machines that I had already considered and gave me a few... See more

Rated 5 out of 5 stars

I luv the decaffeinated coffees. They’re so delicious and carefully chosen. Staff at Wellingborough are so friendly and chatty. No snobbery or pretentiousness at all. They just want you to e... See more

Rated 5 out of 5 stars

Bella Barista are second to none when ordering your new expresso machine. I was worried that such a heavy, expensive product could be safely transported, by courier, without damage. It arrived securel... See more

Rated 5 out of 5 stars

I have my coffee on subscription, which means I can order it as and when I want to suit my usage. I buy a kilo of beans as it is the most economical way of purchasing, keep in an air tight container... See more



Company details

  1. Coffee Machine Supplier
  2. Coffee Roasters
  3. Coffee Store
  4. Coffee Wholesaler

About Bella Barista - For Coffee Lovers

Written by the company

  • Simply put...we're passionate about coffee.
  • We sell the best coffee machines for the home and for commercial use.
  • Have you tried our coffee? We have our very own coffee roastery.
  • We roast 100% Arabica coffee fresh every week. Subscriptions are available.
  • If you're interested in starting your own coffee shop or roastery, please visit us. We have everything you need on display and in stock at our showroom.
  • We install commercial coffee machines within the midlands area. (UK)
  • UK Stockist of Rancilio, Rocket Espresso, La Marzocco, Expobar, Mazzer, Compak, Bezzera, Quick Mill, ECM, Profitec and many more.

Bella Barista was created in 2003, with the aim to simply offer high quality gourmet coffee machines for the home. With an ever expanding range and thankfully a wonderful loyal customer base, we continue to make strides forward .

From our humble online beginnings Bella Barista now has established a market reputation for high coffee quality machines at the best value. Every order is handled and packaged with loving care to ensure complete satisfaction on the day your goods are received. We want all our customers to benefit and receive great value items with a level of service that only comes from many years of experience.

Bella Barista

Written by the company

Satisfaction Guaranteed
Fully stocked Parts and Accessories *Engineer on hand for servicing and maintenance. *Large stocks of spares and able to source spares for all machines sold. *BS EN ISO 9001:2000 Quality Assured *Parent Company has supplied the commercial coffee market since 1983 Contact details. Phone: +44 (0)1933 273275 Fax: +44 (0)1933 229025 www.bellabarista.co.uk E-Mail:contact@bellabarista.co.uk ALL NEW Bella Barista coffee machines come with a 2 year back to base parts & labour warranty.* All the coffee machines we sell are based on commercial machines which benefit from a certain amount of after sales care. At Bella Barista we are fortunate with our in house division (Towability, UK mobile catering manufacturer) to be able to offer a range of skills and expertise not usually found in general coffee machine retailers. It is of continual surprise to us that people will buy machines from internet suppliers that have no provisions or inclination to offer a reasonable after sales service and we are continually asked by people that find they have a machine that is not working (not supplied by Bella Barista) if we can help, but only Bella Barista customers have access to the full Bella Barista afters sales care. Even after two years we continue to ensure you wake up to great tasting coffee each and every morning. Most often we can diagnose common problems and resolve them quickly over the phone or email. We also keep a large number of parts and accessories in stock, that's not listed on the website.

Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 21% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(9,596)

422 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic company

Love finding that my coffee has been roasted within a day or so of despatch. Something nicer about roast dates rather than use by dates. Nicely packaged delivered quickly. Now the only company I buy my coffee from

8 April 2026
Rated 5 out of 5 stars

Defiantly knowledgeable

Defiantly knowledgeable, and asked pertanant questions about experience and what was looking for.
Great customer service.would seriously recommended a visit to see the difference and quality of the products on offer.

8 April 2026
Rated 5 out of 5 stars

Upgrade from Dedica to first prosumer…

I decided to upgrade to a prosumer machine from my ageing 12yr Delonghi Dedica EC680 and paired grinder. After too much research of machines for my budget, I came across Bella Barista mentioned a few times. It was with great surprise I found ther are 15min local to me and decided to visit. The lady Olivia was very knowledgeable, listen to my needs and budget. She offered options for my needs and gave advice what I've come to know as good honest advice. No sales pitches, no pressure and such a welcoming honest small business. I decided on a Profitec Go and Solo DF54. Now I have both machines for appx 3wks, its clear these were the right perfect choice. Im so impressed with Bella Barista I even booked a Home Barista day course with them. Now my new goto coffee bean source aswell, due to their own roastary

5 April 2026
Rated 5 out of 5 stars

The best in the UK coffee game

These guys are the best for anything coffee.
Whenever I have an issue with my machine I just drop them an email and they are always on hand to help out.
Their coffee is great but their customer service is outstanding.
I actually feel less like a customer and more like part of the community.

8 March 2026
Rated 5 out of 5 stars

This Timemore Impulse Impact Tamper…

This Timemore Impulse Impact Tamper cuts out two variables that affect the consistency of your espresso extraction. It ensures that the tamp is even and at a constant pressure. Since using it my coffee has been much improved. For me it is as good as ‘the force’ tamper for less than a third of the price.

1 April 2026
Rated 5 out of 5 stars

Best coffee around!

They always go above and beyond and are very helpful. The coffee is the best I've ever tasted. I would definitely recommend this place for your coffee and your coffee needs

1 April 2026
Rated 5 out of 5 stars

Bella Barista gives great service

Bella Barista gives great service. Marko and Olivia were incredibly helpful and generous with their time in helping me decide which espresso machine to get, and then gave an in-depth demonstration of the machine when I collected it. I'd recommend collecting your machine, as you can then sample their delicious in-house roasted coffees - also helpful for the drive home ;)

29 March 2026
Rated 5 out of 5 stars

Simply the best

Top quality products and customer service you just can't fault. The care and attention that goes into each bag of coffee they produce is evident when it reaches the cup. I spent years trying a vast range coffees from other retailers and I wouldn't go anywhere else now.

27 March 2026

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