Overall a great experience with Believe Loans! I was a little skeptical to start but my first conversation with Connor Parrish was really helpful and put my mind at ease straight away. He explained ev... See more
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My experience with Believe began with discussing my needs with Andrew Stather. He went through my income/expenditure. He was understanding and didn't seem at all judgemental. I was then passed to... See more
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The whole experience started on 15th July 2026 with Matthew initially. After some consultation we decided to proceed and were passed to Lucia who took care of us from then until loan completion. Once... See more
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We had a lady call Lucia she was amazing toke the time to explain anything I wasn't shure about and very helpful and very understanding i felt very safe and I could trust her, which was a big thing fo... See more
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Company details
About Believe Loans
Written by the company
Believe in a Better Loan!
At Believe Loans, part of the Believe Money Group, we're committed to helping people across the UK find the right loan for their individual circumstances. Whether you're looking for a personal loan, debt consolidation loan, secured loan, homeowner loan, or finance for a major purchase, our experienced team is here to provide expert advice and support from start to finish.
As an independent credit broker, we have access to a wide panel of the UK's leading banks, finance companies and specialist lenders. With hundreds of loan products available, we're able to compare a broad range of options to help find a solution that's tailored to your needs. By searching our extensive lender panel, we can often help customers access competitive rates and flexible repayment options, saving valuable time compared to approaching lenders individually.
We understand that everyone's financial situation is different. While some customers have an excellent credit history and are looking for the lowest available rates, others may have experienced missed payments, defaults, County Court Judgments (CCJs), or other credit challenges. Thanks to our relationships with specialist lenders, we can often help customers who may have been declined elsewhere, giving them access to lending options that suit their individual circumstances.
Our team of fully qualified advisers are passionate about delivering honest, professional and personalised advice. Rather than offering a one-size-fits-all approach, we take the time to understand your financial goals before recommending the most suitable loan products available. We believe that making an informed decision starts with clear communication, which is why we'll explain your options in straightforward language without unnecessary jargon.
From your initial enquiry through to completion, you'll have the support of your own dedicated case manager. They'll keep you updated throughout the application process, liaise with lenders on your behalf, answer any questions you have and work hard to ensure everything progresses as quickly and smoothly as possible. Our aim is to make arranging finance simple, stress-free and efficient, while providing the reassurance of expert support whenever you need it.
Whether you're looking to consolidate existing debts, fund home improvements, purchase a new vehicle, cover unexpected expenses or simply secure a more affordable borrowing solution, Believe Loans is here to help. We understand that obtaining finance can sometimes feel daunting, particularly if you've previously struggled with credit, which is why we focus on finding practical solutions rather than obstacles.
Customer satisfaction is at the heart of everything we do. We pride ourselves on delivering exceptional customer service, treating every customer with honesty, respect and professionalism. Our commitment to putting customers first is reflected in our Excellent Trustpilot rating, with many clients praising our knowledgeable advisers, responsive communication and smooth application process.
At Believe Loans, we believe that everyone deserves access to straightforward, transparent financial advice and the opportunity to find the right borrowing solution. By combining access to hundreds of loan products, strong relationships with trusted UK lenders and a dedicated team focused on achieving the best possible outcome, we're proud to help thousands of customers secure finance with confidence.
Why choose Believe Loans?
* Access to hundreds of loan products from leading UK and specialist lenders.
* Competitive rates across a wide range of personal and secured loans.
* Solutions for customers with both good and less-than-perfect credit histories.
* Clear, honest advice with no unnecessary jargon.
* Excellent customer service backed by our 4.9 Star Trustpilot rating.
* Fast, simple online application process with expert support every step of the way.
Believe Loans – Helping You Find the Right Loan with Confidence.
Believe in Better
Written by the company
- We'll find the right loan for you!
- Our advisers will work hard to find the very best loan for you and your circumstances which is why we Believe that we are the number one UK broker who puts the customers interests at the heart of everything we do.
Contact info
Heavens Walk, DN4 5HZ, Doncaster, United Kingdom
- 01302 590 853
- info@believeloans.com
- believeloans.com
4.9
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Sophie and claire have been incredible…
Sophie and claire have been incredible throughout this journey it was a rather long process due to some things on my side. The ladies were so helpful patient and I could not have asked for any more.
22 September 2026
Unprompted review
Reply from Believe Loans
Thank you Claire for the compliments to both Sophie and Claire for their excellent service and for taking the time to leave this 5 Star review of Believe Loans.
Absolutely flawless
The process was incredibly slick and professional from start to finish. Communication was fantastic and we were kept informed every day of what we needed to do and the status of our application. I couldn’t recommend Harrison highly enough.
22 September 2026
Unprompted review
Reply from Believe Loans
Thank you Molly for your lovely compliments about Harrison and for the recommendation. We really appreciate the time you have taken to leave this 5 Star review of Believe Loans.
Highly recommend
From the very start of your journey they are right beside you guiding you you get assigned a case manager ours was Josh he was brilliant always keeping you updated with how the progress was going We highly recommend Believe loans it's given us our lives back
18 September 2026
Reply from Believe Loans
Thank you Robert for your lovely compliments about Josh and for the recommendation. We really appreciate the time you have taken to leave this 5 Star review of Believe Loans.
⭐⭐⭐⭐⭐ Absolutely brilliant service!
Believe Loan made the whole experience smooth, clear, and stress-free. The team were friendly, honest, and supportive — everything was explained simply, funds arrived on time, and there were no hidden costs. They truly lived up to their name and gave me confidence when I needed it most. Highly recommend to anyone looking for a trustworthy lender. Thank you so much! 💛
18 September 2026
Reply from Believe Loans
Thank you for the recommendation Gifty, and thanks for taking the time to leave this 5 Star review of Believe Loans, it is very much appreciated.
I first applied for a loan through…
I first applied for a loan through believe and the lady who handled my case was very rude so I cancelled the application. Harrison Naylor contacted me after a while even though I had cold feet, a dicision was made and the application was filed again. Harrison and his team have been present. Phone calls, texts and emails, early morning texts and late evening call backs due to my schedule and work partons but nothing has been too much for them. They were very supportive and advised us every step of the way. I have no complains what so ever. You have been amazing and I will recommend you any day. If I should ever need help like this again, Harrison you will sure be my first go to. Keep up the good work young man, really appreciate you.
21 September 2026
Unprompted review
Reply from Believe Loans
Thank you Cecilia for your lovely compliments about Harrison and for the recommendation. We really appreciate the time you have taken to leave this 5 Star review of Believe Loans.
Brilliant experience
Believe loans kept me informed with the process, always contacted me back and were very reliable. Would recommend and use again.
18 September 2026
Reply from Believe Loans
Thank you for the recommendation Nic, and for taking the time to leave this 5 Star review of Believe Loans.
Make Believe Loan
I can’t say anything bad about these guys, they are absolutely brilliant. My case worker in particular, Ellie, she was amazing throughout the whole process and kept it all simple and stress free. Highly recommend to use Make Believe for any loans you might require.
21 September 2026
Unprompted review
Reply from Believe Loans
Thank you Mr Hussain for your lovely compliments about Ellie, and for the recommendation. We really appreciate the time you have taken to leave this 5 Star review of Believe Loans.
Reply from Believe Loans
Thank you Ashley for the 5 Star review of Believe Loans, we are really pleased you had such a great experience with us.
Josh was great through out the process…
Josh was great through out the process and explaining everything along the way.
21 September 2026
Reply from Believe Loans
Thank you VK for the lovely feedback about Josh. We really do appreciate the time you have taken to leave this 5 Star review of Believe Loans.
Absolutely top-class service from start…
Absolutely top-class service from start to finish. Jimmy Yang and Kris were very professional, responsive and kept me updated throughout the whole process. Everything was explained clearly, and I always felt that my application was being handled properly.
The level of support and communication was excellent, and nothing was ever too much trouble. I would highly recommend them to anyone looking for a reliable and knowledgeable mortgage broker.
Thank you again!
15 September 2026
Reply from Believe Loans
Thank you Vithurshan for your lovely compliments about Jimmy and Kris and for the recommendation. We really appreciate the time you have taken to leave this 5 Star review of Believe Loans.
Excellent speedy and outstanding…
Excellent speedy and outstanding customer service
10 September 2026
Reply from Believe Loans
Thank you Joanne for the 5 Star review of Believe Loans, we are really pleased you had such a great experience with us.
The company needs to be more clear…
The company needs to be more clear about the brokerage fees which could cost you thousands of pounds. Also there are hidden charges so any prospective customer needs to read the small print. Be very careful!
18 September 2026
Unprompted review
Reply from Believe Loans
We pride ourselves on our excellent customer service and are very disappointed to learn that your experience with us was not a positive one.
Please be assured that we take all complaints seriously and we value any feedback we receive in relation to your experience with us and endeavour to use this information to improve on our services and our customer’s journey.
We have referred your comments to our Compliance team who will contact you directly.
It was very thorough and quick Harrison…
It was very thorough and quick Harrison our advisor was very helpful throughout the process . We would throughly recommend them.
19 September 2026
Unprompted review
Reply from Believe Loans
Thank you for the recommendation Georgina, and for the lovely compliments to Harrison for their excellent service. We appreciate you for taking the time to leave this 5 Star review of Believe Loans.
Exceptional Service from Jimmy
I had a really positive experience with Believe Loans, and I would especially like to thank Jimmy, who supported me throughout the whole process.
Jimmy was incredibly friendly, patient and helpful from start to finish. He always took the time to explain everything clearly, kept me updated at every stage, and was always happy to answer any questions I had. His calm and professional approach made the whole process feel much easier and less stressful.
I really appreciated his support and the way he handled my case. Thank you, Jimmy, for making the experience so smooth and straightforward. I would definitely recommend Believe Loans based on the service I received.
18 September 2026
Unprompted review
Reply from Believe Loans
Thank you Assol for your lovely compliments about Jimmy and for the recommendation. We really appreciate the time you have taken to leave this 5 Star review of Believe Loans.
Staff were thorough
Staff were thorough, very informative and never judged my circumstances.
19 September 2026
Unprompted review
Reply from Believe Loans
Thank you Miss Wilson for the 5 Star review of Believe Loans, we are really pleased you had such a great experience with us!
Sarah was amazing and explained things…
Sarah was amazing and explained things so well along the way. She helped with any thing that was causing my anxiety and gave me so much confidence in what was happening.
The whole experience was smooth with good communication throughout.
8 September 2026
Unprompted review
Reply from Believe Loans
Thank you Hannah for the lovely feedback about Sarah. We really do appreciate the time you have taken to leave this 5 Star review of Believe Loans.
Amazing from start to finish!
Andrew and Sarah were amazing from start to finish. Explained everything, return calls promptly and nothing was too much trouble. Would highly recommend them to find an appropriate loan for you.
1 September 2026
Unprompted review
Reply from Believe Loans
Thank you Kim for the lovely feedback about Andrew and Sarah, and for the recommendation. We really do appreciate the time you have taken to leave this 5 Star review of Believe Loans.
Great process
Sarah @ believe walked us through each step of the application process making it much easier, would recommend
29 July 2026
Unprompted review
Reply from Believe Loans
Thank you Steven for your lovely compliments about Sarah, and for the recommendation.
We really appreciate the time you have taken to leave this 5 Star review of Believe Loans.
Got in touch with believe loans after…
Got in touch with believe loans after moving into my house and needing some work doing. Spoke with Laura and she was very helpful and quick with any questions I had. She made the process very easy. Thank you
17 September 2026
Unprompted review
Reply from Believe Loans
Thank you Frazer for the special mention to Laura and for taking the time to leave this 5 Star review of Believe Loans.
Case worker Madeline was extremely…
Case worker Madeline was extremely professional, helpful and always available to answer questions. The process went smoothly. Thank you.
18 September 2026
Reply from Believe Loans
Thank you Sowmya for the compliments to Madeline for their excellent service and for taking the time to leave this 5 Star review of Believe Loans.
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