Disgraceful. Not to be trusted. Ordered items without looking at reviews(big mistake). Contacted company by email to cancel which they responded to quickly to say the cancellation had been processed.... See more
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Total scam!!! As many people have said wished I had read reviews beforehand!!! Do not order from this company - take your money & you receive nothing other than lies!!! When I track my order it says i... See more
I ordered a supposedly cashmere jacket which wasn’t cheap when it came in a tiny package I knew it was no way like the picture and it costs to return beware shoppers this is not what you see totally r... See more
I didn't check the reviews on here before ordering, items took over a month to arrive and part was missing and everything didn't fit, emailed many times for return details but no reply, I realise now... See more
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Scam company - all returns to China!
Unfortunately I also must reiterate the numerous negative comments regarding this company. I bought a dress from them but the fabric was not as described, the garment was ill fitting and see through! The website boasts a hassle free’ returns process. This is completely untrue. I emailed the company requesting a return but was instead offered a discount, I declined, I was then offered a further discount. Again I declined as I cannot wear this dress ( I don’t think anyone else I know could either!) I was then provided with a return address in China with the postage having to be paid by me. This is a scam Company, don’t buy anything from them!!!
I fell for the same scam as everyone…
I fell for the same scam as everyone else has described.
I got in touch with my credit card company who have now resolved the matter for me. I had to return the dress which cost me £22 postage tracked & signed.But I didn’t care. I did not want them to have one penny of my money.
My credit card company have refunded cost of dress.
I can only encourage you to do the same.
This company is a total scam
This company is a total scam! I have reported them to Facebook admin but now as advertising under another name!! Items that arrived after several weeks NOTHING like in any way what is advertised wrong colurs and cheap nylon material! Tried to no avail returning and getting refund. Now left it with my bank to freeze the payment and dispute it! PLEASE PLEASE BUT NOTHING FROM THEM ! They will be advertising under different names
My partner has bought a dress through…
My partner has bought a dress through this scam company and her experience is the same dreadful experience mentioned in all of other comments. Belgravia Clothes Ltd is not a UK registered company listed at Companies House so the whole thing is a scam. Reporting them to Trading Standards.
Scam Company - Avoid at All Costs
Like many others, I deeply regret not reading reviews before purchasing from this company. I ordered three dresses, totaling over £140 with a discount, based on images that depicted high-quality satin garments. What I received was fundamentally different and a complete misrepresentation.
The issues began with shipping. The dresses arrived in separate packages directly from China, with an incomprehensible tracking system. They took weeks to be delivered, which was the first indication of problems.
Upon arrival, the dresses themselves were appalling. The material was cheap, thin, and lacked any inner lining. The workmanship was shoddy, with ugly finishing details like cheap ruched elastic. They bore absolutely no resemblance to the advertised photos, instead looking like low-quality items from a certain Chinese online fast-fashion company that has recently been in the news for its dubious practices.
The return process has been an absolute nightmare, characterised by significant resistance from customer service. They eventually provided a return address that was also in China, making the entire process unjustifiably difficult and expensive.
This company is a scam, engaging in blatant false advertising. I have reported them to Trading Standards and strongly urge anyone else who has been defrauded to do the same to prevent further exploitation.
The quality of the dress was dreadful.
The quality of the dress was dreadful.The cut and style was shocking. 100 % polyester- don’t go near a naked flame !
I would never buy from this company (so called) again. Keep your money and shop elsewhere where quality matters.
Absolutely awful
Absolutely awful! Wish I had the reviews first! Cheap and tacky item very poor quality and fit- will not be wearing it
Took three weeks to arrive and I thought it was strange. I presumed Belgravia London was actually in London! China apparently
Don’t bother and keep your money
I have had the misfortune of buying a…
I have had the misfortune of buying a dress and top from this company. It’s nylon material rather than cotton and poorly made. Sent them an email asking them for return address and all I am getting is an 10% discount as they are now citing carbon footprint ( meaning return address will be in China ) So frustrating !!
Complete scam
Complete scam. Don't buy. Chinese company. Overcharging for cheap clothes and if faulty expect you to pay shipping costs to return to China. Avoid at all costs.
Another scam
Another scam! Stay well away. Took a long time before dress arrived. Then when it did it was so different to how the material appears in the picture. The picture looks like it’s a cotton dress and it was actually a disgusting nylon. When I looked up how to return it turns out the cost of the return is almost the price of the dress. Glad I just ordered one. I didn’t realise it was coming from China. Belgravia London sounded like it’s a local boutique. I got caught out just like they intend you to do. The dress is going straight into the bin. A lesson learned. I saw this advertisement in instagram. Never buying through an instagram advertisement again.
The same as everything I have just read. I am mortified I fell for this. Spent £50 on a dress. Found it on Shein for £10. My fault entirely! It will never happen again. Please don't buy from them.
Paid £50 for a dress incorrectly advertised. Found it on Shein for £10.
Zero stars
Response should be a zero star but that isn’t an option.
I wish I had checked on here before ordering. The item is nothing like described and the customer service when trying to get my money back is terrible, you have to return it to China which costs nearly as much as the dress. When I chased my order as it had not been received I was told it was delayed due to the mayday bank holiday, only to find it’s shipped from China where I don’t believe they have a Mayday bank holiday.
Do NOT order anything you will regret it and waste your time trying to get your money back.
DO NOT BUY FROM THIS SITE
DO NOT BUY FROM THIS SITE! The quality is shocking....cheap polyester fabric. The items bought can be returned by at a high price. The returns policy is ridiculous. I am so annoyed I fell for the scam believing I was buying a good quality product. Read the reviews. We all tell the same story.
DO NOT BUY FROM THIS WEBSITE.
DO NOT BUY FROM THIS WEBSITE.
OR ANY SITE SELLING THE SAME ITEMS FROM CHINA.
A new page is set up selling the same Chinese rubbish that cannot be returned for a refund. They are very professional looking sites and respond to your questions in good time. They lure you in but if it looks too good to be true….. it is.
Shipping from China -2 weeks
Despatch immediate so you cannot cancel.
Now includes £25 fee to refuse a parcel.
Send back to China at your cost ( sign for necessary as probably will get lost otherwise)
If you have been caught screenshot all descriptions and web pages. Go to credit card company and raise a claim as what you receive is nothing like the description given. The dress I received was polyester described as organic linen ( which they now omit from the description)
Please report report report to bring down these scammers.
DISGRACEFUL
DO NOT PURCHASE FROM THIS SO CALLED LONDON COMPANY ITEMS COME FROM CHINA AND ARE TERRIBLE QUALITY
YOU CAN ONLY RETURN TO CHINA WHICH COSTS A FORTUNE
EMAIL ADDRESS IS WRONG WHEN YOU TRY TO INITIATE REFUND
AN ABSOLUTE WASTE OF MONEY
UPDATE
IN THE END I CHOSE ANOTHER ITEM. AFTER WAITING WEEKS FOR DELIVERY THE CLOTHING SMELT SO WASHED ON A 30 DEGREE WASH ONY FOR IT TO SHRINK
EMAILED YET AGAIN EMAILS COME FROM VIVIENNE ASBURY
EMAILS BEING BOUNCED BACK
THIS COMPANY NEED TO BE ACCOUNTABLE FOR THERE ACTIONS
FIRSTLY
BELGRAVIA LONDON THEN CHANGE TO ESTELLES BOUTIQUE
THEN NO WAY OF CONTACTING THEM
£40 LOST
Do not use this company
Do not use this company. Dreadful customer service. Clothes don't arrive. They use Yodel delivery who are DREADFUL. Someone needs to get them off Instagram. Cheap Chinese company preying on customers!
Wouldn’t even give them 1 star but not…
Wouldn’t even give them 1 star but not an option for that! They pretend to be a an established London store closing down but are not that at all. Badly made, cheap materials coming from China. The dress I bought clearly looks like cotton/linen in the photos but in reality it is more like shiny tent material, just hideous! They make it very difficult to return goods as the cost is more than the goods are worth!
Do not buy from them, what you receive is nothing like what they photograph on their website. If you read their website they are clearly displaying inaccurate reviews. Lesson learned for the future, will always check the finer details of where these things are coming from.
Yet again another scam Chinese company…
Yet again another scam Chinese company advertising as a trusted uk firm website says you willi get your money back no question as long as goods are returned with 30 days. Alarm bells when you get an email from a person offering you 10% because they have an eco-warehouse so clearly the returns address noted on the parcel is bogus. I have recrived an email from someone called (Vivienne ashbury) exactly how it appears on behalf of this company if this person is an agent for them she should be contacted too for duping people. I imagine that this’ll be a made up name by the way it apoears,
It even one star
It even one star. Their clothing is poor quality. You are able to return your goods as they come from china and it will cost you more than your order to return it. Awful customer service and they do not reply to emails.
The dress is nothing like the photo or…
The dress is nothing like the photo or the description, the fabric is cheap and nasty and the quality is very poor, no return slip in the package. I have requested a refund but i don't hold out much hope.
Do not use.
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