Beko Ireland Reviews 

333
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers had a great experience with this company. Customers frequently praise the competitive and reasonable pricing of products, often highlighting them as offering great value. Many consumers are also very satisfied with the products themselves, describing them as reliable, well-designed, and performing as expected for years. People appreciate features like quiet operation, efficient washing cycles, and overall ease of use, contributing to a positive experience. However, some customers also noted significant dissatisfaction with customer service, citing difficulties reaching support and unresolved repair issues. A few other people also felt that product quality and longevity were concerns, with appliances breaking down prematurely or experiencing recurring faults like leaks and operational problems.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many expressing satisfaction, citing good value,... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing satisfaction, noting that... See more

Service

Users describe ambiguous interactions with service, with some customers praising helpful and pleasant staff... See more

Price

Customers consistently express satisfaction with the pricing, often finding products to be reasonable and... See more

Customer service

Reviewers express significant dissatisfaction with customer service, citing issues such as long wait times,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought replacement dishwasher (mine clapped out on christmas day 2024) - replacement arrived with all instructions for setup. Instructions were almost easy to follow for a "lay person" - once we got o... See more

Rated 4 out of 5 stars

Great price, happy with everything. I would have given 5stars, but the pictures in the instructions are far to small... really irritating.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I’m extremely happy with my Beko washing machine! It’s very reliable, easy to use, and has a great variety of programs to suit different types of laundry. The quick wash cycle is a rea... See more

Rated 5 out of 5 stars

I have a 2017 Beko freestanding dishwasher that has never given me an ounce of bother. Still cleans perfectly and I'm astounded as it was much cheaper than bigger branded competitors It's now 2026... See more


Company details

  1. #1 of 1 best companies in Wholesaler Household Appliances

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.


Contact info

3.8

Great

TrustScore 4 out of 5

333 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.8

All reviews

(333)

88 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid at all Costs

Avoid at all Costs. Washer/Dryer broke down and well within warranty. Every time I call, they put me on hold to call the engineer, and this call goes to voicemail. I was promised a call back from the escalation team and it never happened. Called again and advisor said they can't transfer me through to escalation team, but would remind them when they see them on the floor.

The washer/dryer is within warranty and there is effort to repair or replace the machine. The Beko warranty is worthless. I'll never purchase a product from this manufacturer again.

22 November 2024
Unprompted review
Rated 1 out of 5 stars

Why bother offering warranty when it's near impossible to avail of🤬🤬🤬

4 hours of my life totally wasted - trying to arrange an engineer to come look at my washing machine (which is well within warranty)
Customer service agents with very broken English - no access to any systems to verify warranty - being passed from pillar to post, and gotta try all over again tomorrow..
I feel like banging my head off a pebble dashed wall!
BEKO - please sort out your customer service!!

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Good value

We received the washing machine promptly + at a good price from Cassidy electrical in Donegal Town. Instructions regarding warranty/guarantee were very easily followed. All round, a good experience.

28 October 2024
Rated 3 out of 5 stars

The machine came with a fixed lable…

The machine came with a fixed lable with a phone no to ring for extra waranty.phone no does not work.inside the booklet theres another phone no that does not work.had to go back.to store just to get the right phone no a waste of my time

27 October 2024
Rated 5 out of 5 stars

Single built-in oven

I have purchased single built-in oven, for very reasonable price. Works perfectly. Very satisfied, delivered and installed as agreed. Also the old oven was collected for free.

24 September 2024

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