Beko Ireland Reviews 

333
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers had a great experience with this company. Customers frequently praise the competitive and reasonable pricing of products, often highlighting them as offering great value. Many consumers are also very satisfied with the products themselves, describing them as reliable, well-designed, and performing as expected for years. People appreciate features like quiet operation, efficient washing cycles, and overall ease of use, contributing to a positive experience. However, some customers also noted significant dissatisfaction with customer service, citing difficulties reaching support and unresolved repair issues. A few other people also felt that product quality and longevity were concerns, with appliances breaking down prematurely or experiencing recurring faults like leaks and operational problems.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many expressing satisfaction, citing good value,... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing satisfaction, noting that... See more

Service

Users describe ambiguous interactions with service, with some customers praising helpful and pleasant staff... See more

Price

Customers consistently express satisfaction with the pricing, often finding products to be reasonable and... See more

Customer service

Reviewers express significant dissatisfaction with customer service, citing issues such as long wait times,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought replacement dishwasher (mine clapped out on christmas day 2024) - replacement arrived with all instructions for setup. Instructions were almost easy to follow for a "lay person" - once we got o... See more

Rated 4 out of 5 stars

Great price, happy with everything. I would have given 5stars, but the pictures in the instructions are far to small... really irritating.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I’m extremely happy with my Beko washing machine! It’s very reliable, easy to use, and has a great variety of programs to suit different types of laundry. The quick wash cycle is a rea... See more

Rated 5 out of 5 stars

I have a 2017 Beko freestanding dishwasher that has never given me an ounce of bother. Still cleans perfectly and I'm astounded as it was much cheaper than bigger branded competitors It's now 2026... See more


Company details

  1. #1 of 1 best companies in Wholesaler Household Appliances

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.


Contact info

3.8

Great

TrustScore 4 out of 5

333 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.8

All reviews

(333)

88 reviews in the last 12 months

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Rated 1 out of 5 stars

Faulty machine and poor after sales

Faulty machine after 18mths. Took a week & 6 calls later to arrange appointment for a repair under warranty. Contact Centre and After sales service not equipped for the Ireland market. Needs lots of improvement, would not repurchase Beko product as a result of this experience.

20 June 2025
Unprompted review
Rated 1 out of 5 stars

Don't waste your money

One of the worst products on the market don't waste your money..got a dryer less then 6 month ago the electric board is gone already it going to take another week to get the part..and it happened to my last one too got it replaced and with in 2 month it nearly burnt down our home the kitchen had to be painted again now the said the changing the electric board again what good is it if I Terrified to use it in case it burn my home down with me and my kids in it and as for Customer care don't waste your time worst
attitude I have ever in my life seen get more help from a cow in the field..don't waste your time or money

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Beko washing machine

I recently purchased a Beko washing machine after having my previous one for a number of years. Well I’m so glad I went for the new upgraded model because it’s been so good! I would totally recommend anyone to buy a Beko!

26 May 2025
Rated 5 out of 5 stars

Good value for money

Good value for money. Only have the washing machine a few weeks and have no complaints 10 kg drum runs nice and quiet. I'd recommend Beko.

25 April 2025
Rated 1 out of 5 stars

Customer service is crap

Customer service is crap. Bought a beko electric cooker and three years later the thermostat on both grill and oven went. Customer services only want to upsell their packages and not at all interested in repair. I would never buy another beko product. Cheap and not so cheerful.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Dishwasher.

So far we are pleased with our new Beko dishwasher, it seems a big improvement in the one we bought a number of year back.

25 March 2025
Rated 1 out of 5 stars

AVOID BEKO PRODUCTS AND CUSTOMER…

AVOID BEKO PRODUCTS AND CUSTOMER SERVICE! Absolute nightmare to have our dishwasher repaired. Our dishwasher broke and did not heat anymore and did not dry anymore either after barely a year of use! The hours on the phone trying to get to someone, the lines that are cutting off without any reason in the middle of conversations, nobody calling you back, the promise of an engineer within 48 hours and still waiting it’s been weeks, all these are reasons for us to avoid this brand completely in the future!! Products are not reliable and customer service is non existent! I can see on Trustpilot that I’m not the only one. AVOID!

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Fridge/freezer trouble

I bought a new Beko fridge /freezer back in Dec 2024 and it only lasted for 10 weeks.
I got in touch with my supplier, first of all a engineer came to check my fridge/freezer &was going to repair it and on the same day my supplier rang to say a replacement was to be delivered in a couple days, so I was delighted & thanks to Beko.

26 March 2025
Rated 1 out of 5 stars

Shocking customer service and after…

Shocking customer service and after sales. Wash machine bought December 2024. Leaked the 21st February called power city they told us to call Beko waited 3 days for call back engineer arrived Saturday didn't have the part will order, will contact us when the part arrives and organise another time and date. Absolutely fuming will never purchase another Beko product

21 February 2025
Unprompted review

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