Bought replacement dishwasher (mine clapped out on christmas day 2024) - replacement arrived with all instructions for setup. Instructions were almost easy to follow for a "lay person" - once we got o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #1 of 1 best companies in Wholesaler Household Appliances
Written by the company
With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.
Contact info
Unit 16 The Hub Logistics Park, Clonee, Bracetown, Ireland
- 03332079710
- customerservice@support.beko.ie
- beko.ie
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Technician mechanic never show up !No…
Technician mechanic never show up !No text ,call nothing !!!
I’m delighted with the purchase it’s…
I’m delighted with the purchase it’s what I wanted very good advice from the supplier and delivered next day and installed
Bosch or Beko?
Just replaced our still working Beko machine now in its tenth year because it was leaving black marks on a white wash. I was going to buy a Bosch to match the rest of our kitchen appliances, but given the reliability, service life and the price I decided to buy another Beko.
I have been using the washing machine…
I have been using the washing machine for a few weeks now and I’m very happy with the results
The best washing machine10
at customer service in the shop and…
Great customer service in the shop and no problems with the dishwasher
excellent machine
Bought it from Power City
Bought it from Power City, Bray.
Deliveryman/installer was first class, all sorted and connected quickly and efficently
I find the quick wash excellent washed…
I find the quick wash excellent washed and on the line in 30 mins
I have Beko products
I have Beko products, oven,hob, freezer,fridge and washing machine that have lasted for years.Hence l trust they are such good reliable products and my favourite brand and such a reasonable price.
I purched a new beko washing machine on…
I purched a new beko washing machine on 16/8/22 and it was ok unti,l about 6 months agowhen it started to get noisy when it was spinning ,it gradually got worse until it started leaking water ,I phone beko and was told if i was willing to pay over 200 euros they would get someone to repair it.I looked at it myself and the bottom counter weight broken all over the floor and it had busted the plastic drum so we had to sendit to the local dump .£343 pounds lasted 43 months .would not recommend beko to anyone.
I will NEVER buy Beko again!!!
I once was a HUGE Beko advocate! I will now NEVER buy Beko again!!! 6 months without a freezer! Unit was replaced 3 times, each time the total contents of the freezer was destroyed! Beko's after sales procedures and policies are just simply unworkable.
Terrible Customer Service for vulnerable customers
My elderly mother in law is having a problem with her cooker which is only 2 years old. She has made several attempts to contact customer service, being left on hold for 30/45 minutes with no one answering the phone.
There is no other way to contact Beko to look for assistance other than a phone number that is never answered. We have gone to the where the cooker was purchased and they had advised her to contact Beko. Unsure what else to do now
Appalling Customer Service
I would give no stars or minus stars if possible. Appalling customer service and very disappointed in the cooker I purchased last year. In good faith I took out appliance insurance and on being promoted and encouraged by Beko staff I extended the insurance to 24 months. A few weeks ago the inner glass door from the main oven shattered in my son’s hands when he was inserting it back into place. He was very lucky he wasn’t injured. Initially Beko customer service couldn’t find our file even though we have been paying an insurance premium to them for last 14 months. Eventually after hours of phone calls and being passed back and forth between the uk and Ireland they found the file. However after wasting in excess of 3 hours of my husband’s time they admitted we were indeed insured for replacement of the glass but said we would have to order and pay for it ourselves before they would reimburse us! We decided to just suck it up lose the insurance premium we had already paid and go ahead and pay for replacement ourselves. Only one problem Beko could not supply the part! Eventually I had to order it on eBay. I would never purchase from this company again nor would I recommend anyone else to do so.
Good Quality Appliances
Good Appliances for reasonable prices
Delivery from N17 Ballina Co Mayo was prompt and Driver was v helpful re removing packaging and placing Appliance in place I wanted it
I was just loading a warrenty date so…
I was just loading a warrenty date so didn't need anything. Easy process
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







