Behavet Reviews 

642
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 239 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable and understanding staff, often highlighting their friendly and professional approach. Many people found the expert guidance transformative, leading to significant improvements in their dogs' behavior and helping owners better manage challenging situations. The service is frequently described as efficient, with clear explanations and supportive communication from the team, making the overall experience positive and reassuring. However, some customers also noted that despite following advice, their dog's behavior was not always improving, with a few even reporting that their dog seemed to be getting worse.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their knowledge, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the efficiency, professionalism, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that staff are organized,... See more

User experience

Customers consistently note positive experiences with user experience, often feeling hopeful and relieved... See more

Product

Clients share positive opinions on the product, with many reporting significant improvements in their pets'... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The behaviourist is really helping my dog. They are very knowledgeable and I love the Concept Training at Behavet as it makes sense to me and I can implement it easily. The company is very organised... See more

Rated 5 out of 5 stars

Thank you Dr Marta. Spending several hours with us, Dr Marta went through all the reasons our dog was behaving like he is. She broke it down and gave step by step advise and guidance. Simple things... See more

Rated 5 out of 5 stars

Behavet is transformative. Our dog Murphy had some behaviour challenges and with the coaching and training from Dr Yolandé Murphy has come along way. We are able to manage the situations that Murph... See more

Rated 5 out of 5 stars

Dr Victoria was so understanding and lovely throughout our first consultation. She made us feel at ease and ensured us that our little girl willow who is Blind could learn new skills to help her de... See more


Company details

  1. Veterinarian
  2. Dog Trainer
  3. Pet Trainer

About Behavet

Written by the company

The Home of Real-Life Behaviour Results for You & Your Pets.

Behavet is the remote Veterinary Behaviour practice founded by Dr. Tom Mitchell to demystify dog and cat behaviour and improve communication between pets and owners.

Behavet works with clients across the world to offer both one-to-one Behaviour improvement support as well as providing a referral service for a network of Veterinary practices.

Get in touch with the team

Or, send us an email to: hello@beha.vet, and let our experienced team know what your pet is struggling with

Alternatively, book a call with our experienced Client Success team and find out how you could get booked in with our Behaviourists for as little as £25 out-of-pocket.

Book a success call

Contact info

4.8

Excellent

TrustScore 5 out of 5

642 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(642)

231 reviews in the last 12 months

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Rated 4 out of 5 stars

This was our first consultation

This was our first consultation so our experience of BEHVET is small. Our experience to date gives us the impression that the company is well organised and supported with experienced staff.
Our consultant put us at ease and showed an interest and desire to assist us in solving our dogs problems. The pointers and exercises given to us are easy to apply albeit needing time to see results.

3 November 2025
Rated 5 out of 5 stars

Great service

An excellent zoom session which was very thorough and informative and we came away feeling very positive.

2 November 2025
Rated 1 out of 5 stars

Unethical, hidden costs deducted at end of contract. Be warned.

On the initial call I was very clear about knowing the cost of the service and was told it was £350 per month. With much consideration I decided to go ahead. £350 was deducted from my account and I was reassured that this was aligned with our discussion.

Then I gave notice.

Imagine my horror on discovering I was charged not £350 but £635 the first month and £435 the second month. The charges were applied retrospectively on the final day, without warning or discussion .

I still don’t know.

Unfortunately, my attempts to query and resolve the issue gets a monotone response.

This unethical behaviour needs to be called out and potential customers out there need to be aware that ANY amount can be deducted from their account on the final day of the contract. Scary!

12 September 2025
Behavet logo

Reply from Behavet

Hi Debbie,

We’re sorry to hear that you feel disappointed, and we’d like to clarify a few details to avoid any confusion. Our team — including Dr. Bridget and Dr. Anita — went above and beyond to continue offering clinical advice and behavioural support even after your plan had ended, to help you achieve positive progress with your dog. This reflects the genuine care, professionalism, and ethical standards that underpin everything we do at Behavet.

As explained during your booking call, the package you selected operates as a payment plan, allowing clients to spread the cost of their specialised veterinary treatment over several months. In line with our terms and conditions (which are reviewed with every client before booking), there may be a remaining balance if the plan is cancelled early — this ensures that the cost of services already provided is covered fairly.

At Behavet, we pride ourselves on providing transparent, ethical, and compassionate veterinary care, and we’re always happy to discuss any concerns directly to ensure clarity and understanding.

Warm regards,
The Behavet Team

Rated 5 out of 5 stars

An incredibly positive and rewarding…

An incredibly positive and rewarding experience!
Dr Celyn at Behavet has been helping me with my very anxious and overwhelmed Spaniel. Her knowledge and expertise, as well as her kindness and understanding, have made a huge difference to our day-to-day lives. Celyn has given me the skills and tools to manage even the most difficult of situations. My girl has gone from being totally controlled by her fear/anxiety/excitement overwhelm (with walks being almost impossible) to being a more confident dog, more focused on me, able to listen (even in stressful situations), and make good decisions because she can now stop and think instead of just panicking. It has taken a lot of hard work, time, effort and patience, but the changes in my dog are amazing.
I would recommend Behavet without hesitation. Their explanations and knowledge far surpass any of the other trainers I have tried. Behavet have a different way of doing things, and you need to put in the effort to see results, but it is so worth it. My girl is doing so well that, after eleven months, we have ‘graduated’. I have so much confidence in what we have learned and implemented. Onwards and forwards!

31 October 2025
Unprompted review
Rated 1 out of 5 stars

wouldn’t recommend

wouldn’t recommend. we paid £700 for two video calls where the advice was very generic — mostly things you can find for free online. we voiced our concerns but were just told to double down on the same techniques we’d already tried. as experienced dog owners, we didn’t feel listened to, and they didn’t take the time to understand what we’d already been doing.

after switching to a vet and trainer in london for face-to-face sessions, we learned our dog likely needed medication alongside training — and since then, the improvement has been night and day. behavet’s model seems rigid, overly expensive, and limited by the fact they never actually meet your dog. if your dog is struggling with anxiety like ours was, i’d really recommend finding a local vet-led behaviourist instead.

we’re also currently in a dispute with them after they continued charging us even after cancellation.

15 August 2025
Unprompted review
Behavet logo

Reply from Behavet

Hi Lizzie,

Thanks so much for taking the time to leave a review. We absolutely appreciate your comments and I wanted to take some time to respond to them to help complete the picture, as your review touches on some points which need further explanation.

Firstly, regarding the dispute you lodged via your card issuer - please note that we offered a refund on your final payment of £350, but this was complicated by the creation of the card dispute as it means that, given the card dispute, there was potential for the refund to go through twice. However, you'll note that you have now received the refund back to your account as we let your card issuer know that we were happy to honour the refund. I hope that clarifies this for you.

I'm so pleased to hear that you are experiencing a positive improvement in your dog's behaviour with a trainer in London. On reviewing your correspondence with your Behavet Veterinarian Behaviourist, I note that you mentioned that you had found considerable improvement with many of the strategies in your Behavet plan after the first consultation - such as meaningless movement - and that you also had concerns regarding pain. There were some key suggestions provided by your clinician in this regard.

From reviewing your correspondence, I can see that you ultimately decided that face-to-face sessions would be a better fit for your journey with your dog, and I absolutely appreciate that this is a personal choice. We have provided you with your recordings of your sessions and your bespoke plan. If you ever need our help in the future, including our help to liaise with your Veterinarian regarding the pain management and its impact on behaviour, we are more than happy to help.

Wishing you every success in your behaviour improvement journey.

Many thanks,
Madeleine

Rated 5 out of 5 stars

Targeted guidance, great support, & real progress.

Excellent!
I have been working with Dr. Anita for my 3 dogs who struggle with multi-dog and individual issues.

It has taken time and effort on my part and Dr. Anita's keen insight, skills, and support to effectively guide us each step of the way.

We are making steady progress with tough challenges, and I can't thank Dr. Anita enough for all she has done to help us.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Very easy to book an app and not long…

Very easy to book an app and not long to wait which is nice when you feel you are struggling with something with your dog. The booking process was easy but the automated emails keep being sent out even after I had booked the app?! Poss glitch in the system!

2 October 2025
Rated 5 out of 5 stars

We were delighted with our first…

We were delighted with our first consultation with Dr Hannah. She listened very carefully to our description of Luna and the concerns we had with her behaviour. She then provided helpful suggestions about how to manage her behaviour.

2 October 2025

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