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Review summary

Created with AI, based on recent reviews

Looking at 252 reviews, reviewers had a great experience with this company. Customers frequently express satisfaction with the ease of use and the substantial savings they accumulate through cashback, often describing it as Many appreciate the quick payout process and the variety of convenient payment methods available, including options that offer bonuses. People are particularly happy with the competitive rewards and the smooth functionality of the website and browser extension, making it a preferred choice over other similar services. However, some reviewers were not happy with issues related to cashback not being recorded or being reversed without clear explanations. A few other people also felt that the process for requesting specific payout amounts was unclear, and some experienced problems with account cancellations or difficulties in getting their cashback properly investigated.

What people talk about most

Payment

People report ambiguous experiences with payment, with many customers praising the fast and easy payout... See more

Website

Customers had ambiguous experiences with the website, with many praising its ease of use, smooth operation,... See more

User experience

Consumers find the user experience to be positive, with many describing it as easy to use and navigate,... See more

Refund

Users describe ambiguous interactions with refund, with some customers reporting positive experiences, such... See more

Discount

Reviewers highlight positive aspects of discount, with many customers appreciating the extra cash gained for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love using BeFrugal most of the time, but here have been times when I know for a fact the shopping trip was activated and I made purchases and never got cash back. I would like an explanation as to... See more

Company replied

Rated 4 out of 5 stars

I've been using it for a few years now and for the most part-it's awesome. Doesn't take long at all to get your payout. I just figured out the points cash back part-Duh! Never did it before. I work 3r... See more

Rated 4 out of 5 stars

I thought it was skeptical at first because how long it took to get cash-back, but I was able to get it. Very trustworthy and reliable to claim cash back on many products and from many stores. It's 4-... See more

Rated 5 out of 5 stars

I gave 5 stars - because you are basically getting a cashback bonus for purchasing items you had already planned on buying. It's a no-brainer. This is on top of the rewards you might also get, depen... See more


Company details

  1. Cashback Provider
  2. Coupon Service

Written by the company

BeFrugal is a free Cash Back, coupon, and deal platform where you can earn up to 40% Cash Back at over 5,000 online stores. Getting started is simple: sign up for a free account, then use the BeFrugal website, mobile app, or highly-rated browser extension to find your favorite stores. From there, you’ll be redirected to the store’s site, where you can shop as usual. After you make a purchase, BeFrugal automatically tracks it, and Cash Back is added to your BeFrugal account, typically within a day. Once your Cash Back is ready, you can choose from multiple payout options like PayPal, direct deposit, Zelle, Venmo, check, Visa gift cards, or gift cards to stores like Amazon and Walmart. Plus, there’s no minimum payout, all gift card payouts receive an extra bonus, and you don’t have to wait for months between payouts. At BeFrugal, we’re committed to delivering the best Cash Back experience, with the highest Cash Back rates, a $10 welcome bonus, fast payouts, exclusive deals, and more. Learn more or join for free to claim your $10 bonus at www.befrugal.com.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I love Befrugal

I love Befrugal, I use it for all my shopping. I love getting my big fat check. I refer all my friends for even more reward. Please use this site, trust me you’ll never look back!!

28 January 2026
Unprompted review
Rated 5 out of 5 stars

I love to use BeFrugal

I love to use BeFrugal. Unfortunately, I forget sometimes.

25 January 2026
Unprompted review
BeFrugal logo

Reply from BeFrugal

Hi Janis,

Thank you so much for the kind words — we’re thrilled to hear you love using BeFrugal! If forgetting is the only issue, our free Chrome browser extension can help by reminding you to activate Cash Back automatically when you’re shopping online, so you never miss out. You can get it here: https://chromewebstore.google.com/detail/befrugal-automatic-coupon/logldmlncddmdfcjaaljjjkajcnacigc?

Thanks again for being a BeFrugal member!

— The BeFrugal Team

Rated 1 out of 5 stars

False advertising to get you to spend

False intentions to get your to use their links
I had multiple Hotel.com booking with cashback which were never honored, even with following their process it was denied and they didnt even try to resolve the issue

They use false method to get you to use their website links and then do not honor the cashback

Avoid as no way to get proper help or support as they are not interested

25 January 2026
Unprompted review
BeFrugal logo

Reply from BeFrugal

Hi Ryan,

We’re sorry to hear about your experience and understand why this would be frustrating. BeFrugal does not use false methods to generate purchases — Cash Back is only paid when the retailer confirms that the booking was correctly tracked and eligible under their terms. With hotel bookings, Cash Back can be denied if another coupon, rewards program, browser extension, or booking channel interferes with tracking, or if the reservation is later modified or canceled.

We do review missing Cash Back claims with the retailer, but we can only credit what the merchant confirms and pays for. If you’d like us to take another look at any of your bookings or have questions about eligibility, our Customer Care team is available at customercare@befrugal.com.

— The BeFrugal Team

Rated 2 out of 5 stars

They'll screw you out of cash back

While BeFrugal regularly lists %s higher than other sites, whether you'll actually get it is another story. Many times, they say you don't get the cash back because you didn't click something right. I stopped trusting them and started taking screenshots every time I made a purchase so I could prove that I clicked the button and what the % was. One time when they shorted me by several %, I told them the % was higher and that I have a screenshot of the purchase, but they don't allow you to send attachments. I would rather use a site with lower % and know I'm actually getting it every time. Rakuten, Honey, SwagBucks, and Citi are much better and actually pay out consistently.

Just to update based on their response: I only have one extension turned on at a time because of the fact that more than one being used could mess up cash back. Also, sending a copy/paste of the order doesn't show what the cash back was on the day of the order, which is why I always take screenshots. Having proof of them giving me less than the advertised rate and not even being able to send it to them is ridiculous. I deleted my account with them and will stick with the others I mentioned as NONE of them have these issues. I've just been screwed so many times that it's not worth using them and losing out completely on cash back when I could've gotten it with other sites.

20 January 2026
Unprompted review
BeFrugal logo

Reply from BeFrugal

Hi KM,

We understand the frustration. Cash Back tracking depends on the retailer attributing the purchase to BeFrugal, and conflicts with other extensions, coupons, or channels can prevent that from happening. While we don’t support file attachments, you can copy and paste order details into your support ticket so we can review the purchase.

If you’d like help or have questions, please contact us at customercare@befrugal.com.

— The BeFrugal Team

Rated 1 out of 5 stars

I guess the cashback amount was too much

Usually, they are good with the cashback. This time, however, they refused to pay. I don't know who is wrong, BeFrugal or Woot, but I entered this site because of the cashback percentage. I was making a rather large purchase and expected the cashback. It was 6% on that particular day. Today, it is 12%. I don't get why it is being denied.

5 November 2025
Unprompted review
BeFrugal logo

Reply from BeFrugal

Hi Kim,

We’re sorry for the frustration around this purchase. After reviewing the order with Woot!, the retailer reported an “other channel conflict,” meaning the sale was credited through another marketing channel and not attributed to BeFrugal. In these cases, the retailer does not pay us a commission, so we’re unable to issue Cash Back.

If you have any questions or would like us to review this again, please contact our Customer Care team at customercare@befrugal.com.

— The BeFrugal Team

Rated 4 out of 5 stars

I have been using Be Frugal for a few…

I have been using Be Frugal for a few months. I have cashed out a few times already. I love that I can cash out for more value than I have. For instance, $11 is only 10,000 points and $23 is only 20,000 points. Even better if you save up to close to $50. I haven't had any issues with any receipt submissions to date. I would give 5 stars, but I don't like that you can only cash out every 15 days.

21 January 2026
Unprompted review
Rated 4 out of 5 stars

Usually payments are prompt

Usually payments are prompt. When I don't receive a payment I expected, I request help and always receive prompt replies and follow up communication.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

YAY!

YAY! Cha-Ching! I've been waiting for a payout. Anyone looking for a bit of extra cash should definitely get involved with BeFrugal.

13 January 2026
Unprompted review
Rated 1 out of 5 stars

fraud

It's completely useless, they suspend the accounts whenever you request any of the payment methods

11 January 2026
Unprompted review
BeFrugal logo

Reply from BeFrugal

Hi Gold,

We’re sorry to hear about your experience. BeFrugal does not suspend accounts for requesting a payout. Account suspensions only occur when activity is identified that violates our Terms and Conditions or retailer requirements, and these checks are in place to protect the integrity of the platform for all members.

If you believe your account was suspended in error, you can contact us directly at customercare@befrugal.com and our Customer Care team can review the account and confirm whether reinstatement is possible.

— The BeFrugal Team

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