I like the opportunity to buy a vehicle from Japan and my representative. I paid for my vehicle in January as yet it has not been shipped. Because I am new, time differences and differences in how we... See more
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BE FORWARD is a global leader in the export of quality used vehicles, auto parts, and heavy machinery. For over 21 years, we have delivered reliable, affordable vehicles to customers in more than 200 countries and regions worldwide.
Portmore, Japan
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 48 hours
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It was an Amazing experience. The Car is top notch Runs like a deer. Purrs like a cat. It took 60 days to arrive mainly because of the bank I was using. Got the spare key i asked for as well. The car has zero issues
The information flow is unmatched from purchase of vehicle to delivery. Kudos on your communication system! But when I received the vehicle, within the first two weeks the paint on the bonnet began to peel, and when I lodged a complaint, the reply was you're beyond the two days allowed for insurance. The vehicle is mechanically and electrically VERY SOUND
Beforward is genuine and I received all the cars Iv bought in good shape
Very very reliable, clean cars, hustle free process
Be forward don't dissapoint when it comes to cars and their customer service. They are the best
All I can say is you guys are doing a wonderful job.the way you handle your clients with care is just amazing. Communication up to Delivery and making sure I receive exactly what I ordered is well appreciated, Thank you for your service
They took my £2,772.80 ($3,481) on 25th November 2025 for a car that I bought on their website and that was it! No car shipped to me. No replies to my many emails to them. I’ve called them severally and all I get is “the person in charge is not available we will call you back” but they never did. Please stay away from this company.

Reply from BE FORWARD
Be Forward is doing great, although I faced challenges having my issue resolved when I bought a car that was misrepresented in the video and pictures. otherwise, the company is just fine
Weird experience, found a car i like and the price but wanted to ask some questions about maintenance records and general info on the car?…..only to be getting 3 emails asking if for payment in full, and on the 3rd day i get email saying “the seller doesnt accept inquiries” meaning you cant ask any questions when buying!! Stay away!!!!

Reply from BE FORWARD
Beforwad.jp is the best genuine,good quality and arrival on time.
My first jeep!
My experience was awesome, even though it was a slight delay due to hurricane Melissa. I really love my vehicle, it looks really nice and it rides great. Thank you Be forward for making my experience and amazing one. The customer service was also amazing, the communication was excellent! I will definitely be ordering again in the future.
Befoward is the best, genuine, reliable and convinient
Received the vehicle as advertised. Impressive experience
I am waiting on a response from Beforward. After I give my review about the customer service and quality of vehicle the sold me
From start to finish it was a wonderful experience and I am looking towards many more. Thank you.
BeForward is the best on selling cars but one thing u have to understand is the the car sheet report
Sometimes we find some problems on cars which are not stated anyway on car information
Also their inspection does not tell us the current performance of the car
Befoward is simply the best all the vehicles I received are simply neat even beyond what I saw on the photos especially the range Rover vogue. I love beforward services very real transparent and timely. Thanks very for being worth trustful
INVOICE 3483196 / Reference BY715660 MERCEDES-BENZ S-Clas
Car on arrival was not starting, I changed battery and started but oil leaking, oil filter housing was broken, I replaced oil filter housing but the car is heating while idling. Coolant leak, oil leaking into turbo. There is evidence of recent replacement of water pump. It seems the owner knew about the problem. The car needs major engine repair and its undrivable. No body is responding to my concern. I think this car was abused before. As a low km on the clock 58k can not result in ruining and wear n tear I found

Reply from BE FORWARD
I have always received cars in the condition I see them when ordering.
Befoward staff have been honest with me and am very grateful for that.
I.will forever support this company.
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