Beforepay Reviews 5,764

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,104 reviews, reviewers overwhelmingly had a great experience with this company. Many customers find the app easy to navigate and understand, making the process of accessing funds very efficient and quick. The service is consistently described as helpful and convenient, especially for unexpected financial situations, with funds often deposited instantly. People appreciate the excellent customer service, noting the team's understanding and willingness to assist with financial changes and repayment options. However, some customers reported issues with customer service, describing it as unhelpful or difficult to communicate with, especially regarding repayment flexibility or account access. A few reviewers also mentioned that their borrowing limits were unexpectedly lowered without clear reasons, or that the system had glitches with bank connections and payment processing.

What people talk about most

Payment

Customers report positive experiences with payment, highlighting easy repayment plans and quick, convenient... See more

User experience

Reviewers express high satisfaction with the user experience, frequently describing the app as easy to use,... See more

Service

People report positive experiences with service, often describing it as great, easy to use, and efficient,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that the support team is... See more

Application

Clients share positive opinions on the app, frequently describing it as perfect, excellent, and a great way... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have found Beforepay to be helpful, friendly, the app is easy to navigate and understand, and the process of accessing funds has been very easy, efficient and quick. Very straightforward process, n... See more

Rated 5 out of 5 stars

What you see is what you get. Cooperate as a team with the company as they are with you and you can use this to help pay for dentist, school supplies, vehicle rego ect. Has never let me down, have onl... See more

Rated 5 out of 5 stars

This is a great company. They are very understanding if you ever need help due to financial situations changing. Always communicate with them using the app you struggle to make repayments. They are... See more

Rated 5 out of 5 stars

Easy application process funds clear immediately amount goes up each time you complete paying a loan in full very. Excellent service,no hassles


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Payment Service

Written by the company

Download Beforepay to track your spending, plan your budget and access extra funds when you need it to help you pay for whatever pops up. No surprises or hidden costs!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 3 out of 5 stars

I can only borrow 50 Australian dollars.

I can only borrow 50 Australian dollars.

26 March 2026
Beforepay logo

Reply from Beforepay

Hi there Renet and thank you for your feedback.

Limit increases are reviewed automatically based on your repayment history, account activity, income, and banking checks. If you think something doesn’t look right, feel free to reach out via the app or email support and we can take a closer look for you.

Rated 1 out of 5 stars

Pointless

Didn’t default, I can’t access my account. Contact service desk to no help why I’m not receiving anything emails.

18 March 2026
Unprompted review
Beforepay logo

Reply from Beforepay

Hi Bella, we’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Could you reach out to our support team via the app or at support@beforepay.com.au so we can look into this?

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