Second year purchasing these for 14 little cousins. Always a hit & the photos are fantastic. Shipping always makes me a bit nervous as they are coming from China so order early. And tracking shipments... See more
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Review summary
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Ordered some Christmas pajamas for my family. Super cute and super unique. While the pajamas were slightly pricey compared to other Christmas pajamas, still ordered them... in November, the day after... See more
Company replied
The designs were really cute, but for the price, the quality was not quite there. The baby outfit is beginning to unravel at the seams after just one wear. I found the sizing ran quite long. So we wer... See more
Company replied
⭐️⭐️⭐️⭐️⭐️ We absolutely love these pajamas! The shirt is great quality and feels well-made, while the bottoms are incredibly soft and comfortable. They fit perfectly and are so cozy to wear. Deliver... See more
Company replied
Company details
Written by the company
Designed with love, designed for newborns, kids, toddlers & family Members, Beepumpkin focuses on personalized tees, matching pajamas, hats, accessories, and more gifts for any family. Shop now to discover your family's new favorite wardrobe essentials and sentimental gifts that keep your bonds strong and memories alive.
Contact info
United States
- beepumpkin.com
3.8
Great
546 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Custom family pajamas
I was excited to find a place to get matching pajamas custom print for ages 3-50! They turned out great
1 December 2025
Unprompted review
Reply from Beepumpkin
Dear Customer,
Thank you so much! We're thrilled your custom matching pajamas turned out great—and love that you’re celebrating the holidays together across generations! 🎄✨
Beepumkin Customer Service Team
The shirts were not as i expected
The shirts were not as i expected. I didn’t even give them out. They are being donated.
26 December 2025
Unprompted review
Reply from Beepumpkin
Dear Customer,
Thank you for your feedback—we’re truly sorry the shirts didn’t meet your expectations.
Please reach out to us at support@beepumpkin.com with your order details, and we’ll make sure to provide a solution that works for you.
We appreciate your understanding and hope to make things right!
Beepumkin Customer Service Team
Cute designs, questionable quality
The designs were really cute, but for the price, the quality was not quite there. The baby outfit is beginning to unravel at the seams after just one wear. I found the sizing ran quite long. So we were all tripping over the pant legs - this was true for all body types (men's XL, women's M and kids sizing). Havent washed them yet, but curious to see how well the design holds up. Overall, really cute clothes which made cute am awesome matching Christmas outfit, but for the price, I would expected that they be better quality and more durable.
9 December 2025
Unprompted review
Reply from Beepumpkin
Dear Customer,
Thank you so much for your thoughtful and honest review — we truly appreciate your feedback, especially about the seam durability and sizing running long across all categories (men’s, women’s, and kids). That’s incredibly valuable to us.
The fact that the baby outfit started unraveling after just one wear is unacceptable, and we sincerely apologize.
We’ve already shared your comments with our production team to do better.
We’ve sent a message to support@beepumpkin.com to follow up directly — please keep an eye on your inbox! and We will make it right:)
Thanks again for giving us a chance, and for making your Christmas extra cute despite the hiccup. 🎄
Beepumkin Customer Service Team
Super Soft, Great Quality, and Fast Delivery!
⭐️⭐️⭐️⭐️⭐️
We absolutely love these pajamas! The shirt is great quality and feels well-made, while the bottoms are incredibly soft and comfortable. They fit perfectly and are so cozy to wear. Delivery was quick, which was a huge plus. Definitely would recommend and will be ordering again!
23 December 2025
Unprompted review
Reply from Beepumpkin
Dear Customer,
Thank you so much! So happy you love your PJs — comfy, cozy, and quick delivery? Perfect! 🌟 Can’t wait to see you again soon! 😊
Beepumkin Customer Service Team
Order not received…
I’m very upset that I’ve not received my last two orders. I received a delivery notice on 12/17/2025 that a package was delivered to a front door, but it was not mine. I’ve not been able to receive any customer service to rectify this or receive a refund.These were meant for Christmas.
Please help and provide me with more information about where my orders are.
It is now January 3, 2026. I submitted the follow-up information requested, including my email and order numbers for my missing items, but I have not heard back with any further update or resolution. At this point, if my orders cannot be resent I would like to request a full refund.
Thank you.
22 December 2025
Unprompted review
Reply from Beepumpkin
Dear Customer,
We are so sorry to hear about the trouble with your two orders—especially since they were meant for Christmas. This is absolutely not the experience we want you to have, and we completely understand why you’re upset.
We deeply apologize that the delivery notice from 12/17/2025 was for the wrong package, and that you haven’t gotten the support you needed to fix this.
To look into this right away and track down your orders, could you please share a few details with us? For example, the email address or phone number you used to place the orders, or the shipping address linked to them? Once we have that info, we’ll jump on this immediately and update you with all the details we find.
Thank you for your patience—we’re here to make this right for you.
Beepumkin Customer Service Team
I was helped by Anne
I was helped by Anne, who did an amazing job with my order. The whole team went above and beyond to help my grandbaby get her new PJs AT NO COST TO ME! Truly a wonderful company.
Thank you soooo much,
Sandy
24 December 2025
Unprompted review
Reply from Beepumpkin
Dear Customer,
What a lovely message to receive—this made our whole team smile from ear to ear!
We’re so thrilled to hear Anne took such great care of your order, and that we could help your grandbaby get her new PJs. Seeing your happy feedback is the best reward for us, and it’s customers like you who make what we do so meaningful.
Thank you so much for taking the time to share your kind words—we hope your grandbaby loves wearing her new pajamas to bits!
Warmest regards,
Beepumkin Customer Service Team
Reply from Beepumpkin
Dear Customer,
Great to hear! Thanks so much for your feedback. 😊
Beepumkin Customer Service Team😍😍
Order placed in November for over $200…
Order placed in November for over $200 for a family holiday fun shirt experience and never received them still on Dec 21…. Huge disappointment and no refund in sight.
25 November 2025
Unprompted review
Reply from Beepumpkin
Dear Customer,
We’re so sorry for the delay and disappointment — especially for a special family holiday order.
Please email us directly at support@beepumpkin.com with your order number or the email used to place the order. We’ll look into it immediately and provide a clear, fair solution (including a full refund or expedited reshipment if possible).
Don’t worry — we’ve got you. We’ll respond asap.🙏
Beepumkin Customer Service Team
Amazing Customer Service Experience
I order 13 shirts for a Christmas Eve party and got really worried the shirts wouldn’t get here on time because I ordered them pretty late. I reached out and Beepumpkin support was so responsive, reassuring me and giving me updates each time I reached out. I received them in plenty of time and they all look great! I am so appreciative of their professionalism and customer service!
20 December 2025
Unprompted review
Reply from Beepumpkin
Dear Customer,
Thank you so much for your kind words! We're thrilled your shirts arrived in time for Christmas Eve and that Beepumpkin support could ease your worries. Wishing you a wonderful holiday season! 🎄👕✨
Beepumkin Customer Service Team
The pajama tops fit small. I bought the size we all wore and they were way too small
The pajamas were very soft and I loved the way they look BUT the tips run about a size smaller so none of the tips fit right
18 December 2025
Unprompted review
Reply from Beepumpkin
Dear Customer,
Thank you for your feedback! 😊
We’re glad you loved the softness and look — but truly sorry the tops ran small.
Could you please email us via support@beepumpkin.com — we’ll sort it right away!
Thanks again for helping us improve. 🧡
Beepumkin Customer Service Team
Reply from Beepumpkin
Dear Customer,
We are So glad your order arrived on time — no delays, no stress!
Enjoy! 🎉
Beepumkin Customer Service Team
Never got the items I paid for nor…
Never got the items I paid for nor received a response to the missing shipment when I reached out multiple times.
13 November 2025
Unprompted review
Reply from Beepumpkin
Dear Customer,
We’re truly sorry for this completely unacceptable experience.
You paid for your order and deserved both the items and a timely response — and we failed on both counts.
We’ve urgently investigated and could you please contact us via support@beepumpkin.com
We also deeply apologize for ignoring your messages. There are some issues.
That’s not okay, and we’re taking steps to ensure it never happens again.
If you’d still like the items, we’d be honored to resend them with express shipping at no cost — just reply to this message.
Again, thank you for holding us accountable. You deserved far better.
Beepumkin Customer Service Team
Great quality and very comfortable!!
Great quality and very comfortable!!! Will keep ordering from here!
1 December 2025
Unprompted review
Reply from Beepumpkin
Dear Customer,
Thank you! 😊 So glad you’re happy with your order — we can’t wait to serve you again! 🎉
Beepumkin Customer Service Team
I’m leaving a 5 star review
I’m leaving a 5 star review because Anne was a gem to work with. I was skeptical what the quality of my product would be, but it was really nice. The shipping from China had me worried it might be a scam as it was hard to track until it got to Canada. I almost cancelled my order, I’m not going to lie, but I held in there and received my Tshirts. The sizing was true to size and it was my mistake that I ordered 1 size bigger for everyone, oh well I’ll wash them in hot water and throw them in the dryer and hope for some shrinkage. It would have been too late to reorder the proper sizes to get here in time for Christmas and the shipping costs back to China would have been $80+.
Overall , great quality, great service, true sizing, order early ( it only took 2 week for shipping to Canada) and you are golden. Now that I know this company is legit, I will be ordering again. Thank you.
17 December 2025
Unprompted review
Reply from Beepumpkin
Dear Customer,
Thank you so much for your trust and kind words! 🌟
We’re thrilled you loved the quality, fit, and Anne’s support — and that everything arrived in time for Christmas!
So glad you’ll be ordering again. Happy holidays! 😊🎄
Beepumkin Customer Service Team
Shirts were exactly as pictured
Shirts were exactly as pictured, nice quality and shipped pretty fast.
12 December 2025
Unprompted review
Reply from Beepumpkin
Dear Customer,
Thanks so much! 🙌
We’re thrilled you love the shirts — quality and timely delivery are what we aim for. Enjoy! 👕✨
Beepumkin Customer Service Team
Not what I expected!
The ordering and delivery process went well but I am VERY disappointed in the actual product. The kids PJ’s for Christmas Eve are supposedly 95% cotton and 5% spandex. They feel more
Like workouts clothes than comfy PJ’s for my grandchildren to sleep in. Not enough time to order anything else so we are stuck with the 4 of them wearing the Cousin Crew Jammie’s for one night and then giving them away to a charitable organization.
8 December 2025
Unprompted review
Reply from Beepumpkin
Dear Customer,
We’re truly sorry the PJs didn’t meet your expectations — especially for such a special Christmas Eve tradition.
Could you please email to support@beepumpkin.com ? and we will check and solve for you asap.
Thank you for giving us a chance to make it right, and we hope next year’s jammies bring the warmth and joy your grandkids deserve. 🎄❤️
Beepumkin Customer Service Team
Very fast service
Very fast service quick mail out to the family . The 4x and 5x they ran bigger then in store
14 December 2025
Unprompted review
Reply from Beepumpkin
Dear Customer,
Thank you for your kind feedback! We're glad the order reached your family quickly.
Regarding sizing, our 4X and 5X do run slightly larger than standard retail—thanks for pointing that out! Let us know if you need help with future orders. 😊
Beepumkin Customer Service Team
Pants are great! Shirts not so much.
We love the pants and the thinness of them. Also that they have pockets. The shirt screen print has lines all through it, and looks like it needed to be refilled before they were screened. Thankfully, they all look the same, so we’ll make it work for the photo, but I was disappointed in the shirts.
12 December 2025
Unprompted review
Reply from Beepumpkin
Dear Customer,
Thank you for your honest feedback — we’re so glad you love the pants!
We sincerely apologize for the print quality on the shirts; that’s not the standard we aim for. We’ve shared your notes with our production team to ensure better ink coverage moving forward.
Could you please contact via support@beepumpkin.com — we’d be happy to make it right.
Thanks again for giving us a chance! 🙏
Beepumkin Customer Service Team
Customer service was great.
Customer service was great. We had a sizing issue once products were received. Anne at Beepumpkin was responsive, kind, and easy to work with. She took care of us quickly! Thank you, Anne!
11 December 2025
Unprompted review
Reply from Beepumpkin
Dear Customer,
Thank you so much! We're thrilled Anne could help — we'll be sure to pass along your kind words. 😊
Beepumkin Customer Service Team
Paid and received nothing
I placed an order with BeePumpkin and was given a tracking number. My package still hadn’t arrived arrived on time and when I looked on their site, it said my package had been returned due to an incomplete address and to check with my local carrier. The post office said they have no way to look up a package from China because they have their own tracking system. I contacted beepumpkin and they said if the package was being returned there was no way to redeliver it and that it would be disposed of when it arrived back at the warehouse. They would be unable to recover it or offer a refund. Short story, I’m out $150 and have no way to verify merchandise was even sent.
10 December 2025
Unprompted review
Reply from Beepumpkin
Dear Customer,
We’re truly sorry for this frustrating experience — losing a $150 order with no resolution is unacceptable, and we take full responsibility.
While international returns are often outside our control once initiated by the carrier, we should have offered better support.
Please email us directly at support@beepumpkin.com with your order number so we can make this right immediately.
Thank you for holding us accountable. We’re committed to doing better.
Beepumkin Customer Service Team
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