Beepumpkin Reviews 546

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 308 reviews, reviewers had a great experience with this company. Customers frequently highlight the good quality of the products, describing them as soft, well-made, and comfortable. Many people are pleased with the designs, finding them cute and unique, and appreciate the accurate sizing. The ordering process is often described as easy, and many consumers are happy with the quick delivery times. However, some people were dissatisfied with the product quality, noting issues like thin fabric, crude sewing, or designs that unravel after one wash. Some reviewers also experienced problems with their orders, such as missing items, incorrect products, or misspelled words on shirts. Delivery times were a concern for some, with packages arriving late or not at all, and a few customers mentioned issues with tracking shipments.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers praise the products, describing them as... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Order

People report ambiguous experiences with their orders. Many customers praise the quick delivery, good... See more

Delivery service

Users describe ambiguous interactions with delivery service. While many customers praise fast shipping, with... See more

Price

Customers had ambiguous experiences with price. Many reviewers felt the quality did not match the price, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Second year purchasing these for 14 little cousins. Always a hit & the photos are fantastic. Shipping always makes me a bit nervous as they are coming from China so order early. And tracking shipments... See more

Company replied

Rated 4 out of 5 stars

Ordered some Christmas pajamas for my family. Super cute and super unique. While the pajamas were slightly pricey compared to other Christmas pajamas, still ordered them... in November, the day after... See more

Company replied

Rated 3 out of 5 stars

The designs were really cute, but for the price, the quality was not quite there. The baby outfit is beginning to unravel at the seams after just one wear. I found the sizing ran quite long. So we wer... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ We absolutely love these pajamas! The shirt is great quality and feels well-made, while the bottoms are incredibly soft and comfortable. They fit perfectly and are so cozy to wear. Deliver... See more

Company replied


Company details

Written by the company

Designed with love, designed for newborns, kids, toddlers & family Members, Beepumpkin focuses on personalized tees, matching pajamas, hats, accessories, and more gifts for any family. Shop now to discover your family's new favorite wardrobe essentials and sentimental gifts that keep your bonds strong and memories alive.


Contact info

3.8

Great

TrustScore 4 out of 5

546 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Service was great and the shirt arrived…

Service was great and the shirt arrived in time for Easter! My grandson loves it as his favorite line right now is "Chicken Butt!"

8 April 2026
Unprompted review
Beepumpkin logo

Reply from Beepumpkin

Dear customer,
That’s adorable! 🐣
So glad the shirt arrived in time for Easter and that your grandson loves it—“Chicken Butt!” 😂💛
Thanks for trusting us with his holiday outfit! 👕✨
Beepumpkin Customer Service Team

Rated 1 out of 5 stars

DON'T ORDER!!!

Shirt I ordered was for a 4T & shirts are short & boxy not even long enough for my granddaughter. Then I requested an exchange or refund, sadly I thought I was buying off a small business or boutique & I only get 15% of my $$$ back due to customs & overseas fees!!! Ridiculous!!! This might explain why the shirt was so small, made overseas!!!! I'll never order here again & I hope this review helps others.

7 April 2026
Unprompted review
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Reply from Beepumpkin

Dear customer,
Thank you for sharing your experience—we’re truly sorry the shirt didn’t meet your expectations in fit or length, especially for your granddaughter.
We understand your frustration with the refund amount and want to clarify that customs and international shipping fees are set by carriers and local authorities, not our store, and are typically non-refundable—which impacted the final refund total. That said, we’d still like to make things right.
Please reach out to our customer support team directly with your order number—we’ll review your case personally and do our best to find a fair resolution.
We appreciate your honesty, and hope you’ll give us a chance to improve your experience.
Beepumpkin Customer Service Team

Rated 5 out of 5 stars

My daughter’s outfit arrived right on…

My daughter’s outfit arrived right on time! My experience was amazing. I will definitely be shopping again

12 March 2026
Unprompted review
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Reply from Beepumpkin

Dear customer,
That’s wonderful! 😊
So glad your daughter’s outfit arrived on time and that you had an amazing experience—we can’t wait to welcome you back! 💛👧👕✨
Beepumpkin Customer Service Team

Rated 5 out of 5 stars

The promptness in which Anne in…

The promptness in which Anne in customer service handled my issue was greatly appreciated. The products are of high quality and I plan to order again.

2 April 2026
Unprompted review
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Reply from Beepumpkin

Dear customer,
Thank you so much! 💛
We’ll make sure Anne gets your sweet note—she’s a star! So glad you love the quality and had a great experience. Can’t wait for your next order! 😊✨
Beepumpkin Customer Service Team

Rated 5 out of 5 stars

Anne did a great job resolving my issue…

Anne did a great job resolving my issue and getting me the item I needed.
She was responsive and friendly..easy to work with ♡

31 March 2026
Unprompted review
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Reply from Beepumpkin

Dear customer,
Thank you so much! 💖
We’ll make sure Anne sees your sweet note—she’s a gem! So glad everything worked out for you. 😊💛
Beepumpkin Customer Service Team

Rated 5 out of 5 stars

Grannanas Unite, love chicken butts

The tshirts are just plain cute if you've been listening to a 3 year old and 4 year old use the phrase "chicken butt" for a few years...thinking it was naughty because someone would admonish them. Not this grannana . .as she is the cool grannana...make them in more colors, please

1 April 2026
Unprompted review
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Reply from Beepumpkin

Dear customer,
Aww, love this! 😄
So glad you’re the cool grannana rocking “chicken butt” with pride—and thank you for the color suggestion! We’ll definitely pass that along to our design team. 💛🐔✨
Beepumpkin Customer Service Team

Rated 5 out of 5 stars

Such a cute shirt!

Such a cute shirt!

23 March 2026
Unprompted review
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Reply from Beepumpkin

Dear customer,
Thank you! So glad you love it! ❤️😍💕

Beepumpkin Customer Service Team

Rated 1 out of 5 stars

NO Chicken BUTT

the front of my shirt order was fine but the back of the tee shirt did not have the chicken butt has advertised.

13 March 2026
Unprompted review
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Reply from Beepumpkin

Dear customer,
Thank you for your feedback. We’re sorry for the confusion—our records show that the item you received matches the product listed in your order confirmation. It looks like a different design may have been selected at checkout.
We’ve just sent you an email with details about your specific order and the design you purchased—please check your inbox (and spam folder) so we can clear this up!
We appreciate your understanding and are happy to help further. 🙏
Beepumpkin Customer Service Team

Rated 5 out of 5 stars

So cute

So cute! Love the shirts... can't wait to see the grands in them...

26 March 2026
Unprompted review
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Reply from Beepumpkin

Dear customer,
Aww, thank you! 💛
Can’t wait for your grands to rock them—so sweet! 😊👕
Beepumpkin Customer Service Team

Rated 5 out of 5 stars

I bought a t-shirt for our…

I bought a t-shirt for our granddaughter and I was pleasantly surprised at the nice quality of the fabric. The was material was thick and very soft. I would definitely purchase from this company again.

21 March 2026
Unprompted review
Beepumpkin logo

Reply from Beepumpkin

Dear customer,
Thank you so much! We’re delighted you loved the soft, thick fabric—and that your granddaughter’s tee met your expectations!So glad we’ve earned your trust for future orders.
Beepumpkin Customer Service Team

Rated 1 out of 5 stars

Did not receive items even though they…

Did not receive items even though they say delivered.

28 March 2026
Unprompted review
Beepumpkin logo

Reply from Beepumpkin

Dear customer,
We’re truly sorry you didn’t receive your order despite the delivery confirmation 😟 This is not the experience we want for you at all.

Couriers may mark parcels as delivered early, or leave them at a safe spot/with a neighbor/pickup point. Could you check these first & confirm your delivery address is correct? If still missing, send us your order number and we’ll contact the logistics company to investigate at once.

We’re ready to arrange a free reshipment for you 📦 Please let us know your preference, and we’ll resolve this for you as soon as possible.

Best regards,
Beepumpkin Customer Service Team

Rated 5 out of 5 stars

There's honestly nothing bad to say at…

There's honestly nothing bad to say at all. Item came in a timely manner, was good quality, and just plain adorable

28 March 2026
Unprompted review
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Reply from Beepumpkin

Dear customer,
Thank you so much for your amazing review 😊 We’re absolutely thrilled to hear there’s nothing bad to say about your purchase—your kind words about the timely delivery, great quality and adorable item made our day!

We truly appreciate your support and can’t wait to welcome you back for another lovely shopping experience soon 🛍️

Best regards,
Beepumpkin Customer Service Team

Rated 1 out of 5 stars

Haven’t received my order!

Haven’t received my order!! Where is it??

18 March 2026
Unprompted review
Beepumpkin logo

Reply from Beepumpkin

Dear customer,
We’re so sorry you haven’t received your order yet 😟 We totally understand your frustration and want to resolve this for you right away.

Please reach out to our support team at support@beepumpkin.com with your order number, and we’ll immediately check the logistics status, contact the courier for an investigation, and arrange a reshipment or full refund as you prefer 📦

We’ll reply to your email as soon as we get it and fix this for you without delay.

Best regards,
Beepumpkin Customer Service Team

Rated 5 out of 5 stars

Lovely products and very good quality…

Lovely products and very good quality and design

24 March 2026
Unprompted review
Beepumpkin logo

Reply from Beepumpkin

Dear customer,
Thank you so much for your wonderful review 😊 We’re thrilled to hear you love the products, their quality and design—this means the world to us!

We really appreciate your support and hope to welcome you back for more great finds soon 🛍️

Best regards,
Beepumpkin Customer Service Team

Rated 5 out of 5 stars

Beautiful clothes can’t wait to see…

Beautiful clothes can’t wait to see them on my granddaughter

27 March 2026
Unprompted review
Beepumpkin logo

Reply from Beepumpkin

Dear customer,
Thank you so much for your sweet review! 🥰 We’re absolutely thrilled to hear you love the beautiful clothes, and we can’t wait for your granddaughter to wear them too—we’re sure she’ll look absolutely adorable in them! Truly appreciate your support and hope you both love every moment with these lovely pieces. Looking forward to welcoming you back soon!

Best regards,
Beepumpkin Customer Service Team

Rated 5 out of 5 stars

Quick

Quick, easy and pleasant to deal with!

25 March 2026
Unprompted review
Beepumpkin logo

Reply from Beepumpkin

Dear customer,
Thank you so much for your great review 😊 We’re thrilled your shopping experience with us was quick, easy and pleasant!
Thank you for your support, and we can’t wait to welcome you back soon 🛒
Best regards,
Beepumpkin Customer Service Team

Rated 5 out of 5 stars

Great product

Great product and fast shipping. Parents love it!

22 March 2026
Unprompted review
Beepumpkin logo

Reply from Beepumpkin

Dear customer,
We’re truly sorry you haven’t received your order and feel frustrated 😟 We apologize for the trouble this has caused you.
Please contact our support team at support@beepumpkin.com with your order number, and we’ll immediately check the logistics and resolve this for you at once.
Again, we’re so sorry for the inconvenience 🙏
Best regards,
Beepumpkin Customer Service Team

Rated 5 out of 5 stars

Excellent and assistance and food product

Excellent and very kind assistance. The products were appreciated and met expectations.

1 March 2026
Unprompted review
Beepumpkin logo

Reply from Beepumpkin

Dear customer,

Thank you so much! 😊
We’re thrilled the products met your expectations—and truly appreciate your kind words! 💛

Beepumpkin Customer Service Team

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