As with other reviewers, i would warn folks not to use , item arrived late, then it worked on two occasions then stopped working .I have tried to contact them on email five times, the telephone numbe... See more
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Awful customer service ( non existent) late delivery, when delivery turned up, product was not in normal packaging and was clearly a return that was reboxed with a hole in the top. Product itself wa... See more
I have had a couple of items without any problems. Then I bought the Indestructible Trimmer Head, it did not fit the strimmer I had purchased from them and there was a piece missing. Ive emailed... See more
Grabbed the bundle package last month because my old gas tools were costing too much to maintain. The wireless versions cut my cleanup time in half. Batteries seem decent for light to moderate use, th... See more
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I ordered L45 Lifting arm and still…
I ordered L45 Lifting arm and still waiting for delivery after 2 months.Then last week received a email asking me if I’m pleased with the product and would I leave a review!! Tried to contact but to no avail.
Absolutely a disgusting company!!🤬🤬
Since my last revenue Behomie has…
Since my last revenue Behomie has removed any signs of Trustpilot ratings. I did ask for a returns procedure and the only reply was to send a photo of the problem. As my complaint is that they are of poor quality, and it is hard to photograph Their silence is deafening.
Never again will I use them.
I purchased a derusting weeding wheel
I purchased a derusting weeding wheel . The advert made it look as if the item came complete . However it didn't and just the head arrived . I contacted them said it was of no use to me and I wanted to send it back. It had to go back to CHINA which would have cost a fortune so I'm stuck with it. It wasn't posted to me from China so I enquired why it had to go back there. Have heard nothing. Don't buy anything from them.
MY ORDER NEVER APPEARED!
On 27th September, I ordered a pair of L45 Lifting Arms, paid for on 30th September. I am still waiting for anything! I have tried to contact the company, but I cannot get through on the phone (incorrect number), and my emails are being blanked. I gather that I may have been scammed!?
I made a mistake and they put it right!
I ordered the wrong item and the customer care team were very understanding and they helped me to find an acceptable resolution.
Never buy from here
Never buy from here. Ordered garland £43 needed loads of batteries worked for a week then not working. All the garlands not working. Rubbish from china.
Very fragile and poorly made strimmer
Very fragile and poorly made strimmer. No meaningful instructions and few safety features, please avoid!
Would be good for a proper gardener
Would be good for a proper gardener, but far to heavy for me lol (little old lady)
Scam website
Scam website. They claim to have a high Trustpilot rating but this is untrue. I purchased solar lights specifically designed for the dull UK weather, Half last about 90 minutes and the other half don't work at all. Contacted customer service within 10 days of receiving product.
Response from 'customer service'
We understand your situation; however, it is important to report any issues or discrepancies upon receiving the package.
Without this notification at the time of delivery, we are unfortunately unable to take action after the fact.
Quite obviously dismissive and no intention of refunding.
Don't be fooled (like I was) with the homely, website offering workable solutions and the claim they were founded by gardening enthusiasts, absolute horse shite AVOID AVOID AVOID!
Product arrived completely different…
Product arrived completely different than shown. Very disappointed.
Does what it promises to do
Does what it promises to do. But works best on flat surfaces.
I purchased a T26 head but I can’t find…
I purchased a T26 head but I can’t find a handle to use it, I have email customer service twice but no reply, I am stuck do help would be useful so I can use the head, it’s no good like it is
Unreliable Beehomie.com
I ordered the 2 x L45 Precision arm lifter from Beehomie which looked a good and useful tool on their website which states it has a 4.7/5 Trust Pilot review. Unfortunately when I received delivery of the above two weeks later, the arms arrived unboxed, a different size (smaller) and spec to those advertised on the website and one was bent and unable to use. The website advises that the company has strong customer service and will answer any queries within 24 hours. I now find that their Trust Pilot rating is actually 1.9/5 POOR with many disappointed customers, it is not a UK company but based in Hong Kong China, they do not respond to their helpline emails within 24 hours, and their support phone line is an answering machine. All in all I feel I have stupidly been hoodwinked by this company and advise strongly that it be avoided at all costs.
Bought strimmer
Bought strimmer, more like a toy one , take years to do garden with it. Will take it back but have to pay package and postage +customs , might get a refund.They advertise as uk but it’s china, the clue 2 weeks for delivery, red flag.Bought something last year a door camera, realised it was useless,went through bank and got money back
I've been had again
I should have known from the price that it was made in China.
The of blades of the one lifter are bent.
It has very little power and cannot lift my display cupboard( not very heavy)
Strimmer scam!
I stupidly fell for a marketing video that appeared to be selling a very efficient strimmer for patio weeds. I received a strimmer head in a battered box with a bag of metal rings, a couple of allen keys and a kids’ screwdriver thrown in (oh and a cheap pair of gardening gloves - I guess as a consolation prize). When I tried to contact the company they seem to have a uk No to call, which only takes answerphone messages (and have not yet called me back). I was led to believe it was a uk company but it’s based in Hong Kong. I tried calling the No again today and there isn’t even a ring tone! Says it all - TOTAL SCAM!
Total lack of service
Bought cutter. Not bad. Unfortunately the battery shot out and into some scrub. Couldn't find. Asked to buy 2 new batteries . No response. Can't use the machine.Useless service. Do not use this company
Don’t buy from Beehomie
I ordered a trimmer head from this company, believing it was coming from UK. It was not compatible with my strimmer, and it had no instructions. I asked for a refund but was sent an email about returning it to China, at my expense, or get a credit. There was nothing else I was interested in, as the goods looked over priced. I’ve lost £40 and have been lucky that it wasn’t for more. I wish I had checked Trust Pilot first.
This is a scam. Do not buy off this company !!
L45 lifter is nothing like advertised
Ordered L45 lifting device. What has been delivered is nothing like the illustrations and videos on the website. Lifts only to a maximum of 10 cm, no calibration nor spirit level. Company based on Hong Kong, not UK (implied on website) so returning products would be impossibly expensive.
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