Terrible customer service, terrible service. Tell me my product was dispatched and must be lost in transit, when clearly the item hasn't been dispatched as it is clearly showing as order placed and ha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered an XXL Oversized Lazy Poncho Hoodie which arrived a week later than promised. Item was not as described 108cm long not 120cm as described on ad. Seam under arm had started to come apart. Had... See more
Would give zero if allowed.Rainy day ducks have holes for umbrellas that are very shallow and wide so they won’t attach.I tried putting filler in the holes to make them fit but the top of the umbrella... See more
Cheap and nasty! I purchased via Wowcher two fly fans which my wife saw on itv’s this morning program. They were saying how good they were and as we live in the country and get a lot of insects/... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Terrible customer service
Terrible customer service, terrible service. Tell me my product was dispatched and must be lost in transit, when clearly the item hasn't been dispatched as it is clearly showing as order placed and hasn't moved to in transit. Their eventual response was dire and made no sense. Avoid.
Bought the rainy day ducks
Bought the rainy day ducks, tiny and absolute rubbish like a fairground prize. Totally deceived as look much bigger in advert. Umbrellas don’t fit. Complete scam
Would give zero if allowed.Rainy day…
Would give zero if allowed.Rainy day ducks have holes for umbrellas that are very shallow and wide so they won’t attach.I tried putting filler in the holes to make them fit but the top of the umbrella is so unbalanced and too heavy the ducks can’t stand up.I sent a video to customer service showing problem and they offered me £5 or for me to return paying return postage.They claim they would refund in28 days after receipt but not for original or return postage.Absolutely scammed I’m afraid.
Rubbish I ordered 2 rainy day ducks via…
Rubbish I ordered 2 rainy day ducks via Wowcher reduced supposedly from £44.99 to £9.99. They are really bad quality , tiny as well and umbrellas don’t fit not even with a fiver let alone £44.99. Don’t use em
rainy day ducks
got two rainy day ducks of wowcher terrible quality don't stand up umbrellas dont fit in there hands waste of money
Try contacting them nothing back as…
Try contacting them nothing back as we're my delivery's are nothing back I would like my money back please
Cheap and Nasty
Cheap and nasty!
I purchased via Wowcher two fly fans which my wife saw on itv’s this morning program. They were saying how good they were and as we live in the country and get a lot of insects/flies etc, I thought I would invest in a couple.
They arrived well packaged and in good time. However, when putting in brand new batteries (not included) one worked fine when switched on, but the other just did nothing! I know that they were not expensive, but that’s not the point. When you pay for two you expect to get two that actually work, or am I expecting too much!
Trying to get a replacement is becoming a mission and Wowcher are not really helping!
WARNING- DO NOT USE BEEFYGOODS.COM
This company does not fulfill orders or respond to emails.
DO NOT USE
I placed an order via Wowcher. The fulfillment company for this order is Beefygoods.com
Wowcher have reached out to this company and received no response.
Customer Service appalling.
Customer Service appalling.
Company delivered the wrong item and expect me to pay for return or accept £2.50 credit.
Absolutely shocking.
I will NEVER use this company again!
I ordered two XXL ladies hoodie…
I ordered two XXL ladies hoodie dressing gowns from Wowcher I have contacted wowcher got nothing from them and now I cannot get in touch with beefy goods other than by writing to them as I am not on the mailing list.
I just tried to email you and got a message saying no user here.
HAVE not received my goods absolutely useless
Deliver what I purchased
DO NOT BUY FROM THEM
If I could give them a zero I would have. Bought a dancing cactus from living social for my daughter and it won't work. They have asked for a video and they have a 25meg limit so it is impossible to get it through. Slow to respond on email and keep repeating themselves. Absolute scam artist
If I could of given this seller a minus…
If I could of given this seller a minus score I definitely would have, and it appears that I'm not the only unhappy buyer!!!
AVOID AVOID AVOID
I purchased a Xl oversized hoodie which arrived 2 weeks late. I gave them the benefit of the doubt and ordered 2 more through Klarna. After over a week of no item I thought "oh no, history repeating itself here". I contacted the company only to be told that they had already sent the item. I said "no, that was for the 1st order which I have received". Numerous emails with evidence of purchase ensued, with no reply. Klarna suspended the payment. 1 item then turned up, but when asked where the other item was they said I only ordered 1. Basically ripping me off as the invoice I had sent them stated clearly that I'd ordered 2 items and also been charged 2 shipping fees of £4-99 (that in itself is extortionate postage and also proving that I'd ordered 2 items). Because of the complicated nature of finance through Klarna, I am now left paying for an item I never received. To add insult to injury the stitching of both of the XL oversized hoodie's is unravelling at the seems under the armpits.
Absolute "RIP OFF MERCHANTS"
DO NOT BUY FROM THIS SELLER AND SAVE YOURSELF A LOT OF MONEY, WASTED TIME MESSAGING......AND YOUR SANITY!
Very Poor Goods and Customer Service
I ordered an XXL Oversized Lazy Poncho Hoodie which arrived a week later than promised. Item was not as described 108cm long not 120cm as described on ad. Seam under arm had started to come apart. Had terrible trouble obtaining a refund. Beefygoods refused to reimburse me for posting item back to them even though under the consumer rights act 2015 I should incur no costs for returning a faulty and not as described item. Will never buy anything from Beefygoods again. Do not touch with a barge pole.
I wish I had read the reviews before…
I wish I had read the reviews before purchasing on of their items through wowcher. Pure SCAM. This is a company that like to take money and not provide the items for what’s been paid.
I hope others do read these reviews before purchasing off the rip of company.
I placed the order on the 19th of December then paid a speedy delivery of £7 for it to arrive by the 23rd still no delivery, even to date still nothing. I hope everyone can claim their refunds back through their banks.
Beware scammers
Beware scammers
Still waiting for a gift that had a guaranteed delivery date of before rehearsal 15th December. It is now the 28th and still no sign of it. Refused a refund so far aswell.
Avoid! Goods not as advertised and terrible quality
I really wish I had read these reviews first. I really should have known better!
I ordered an XXL Oversized Lazy Poncho Hoodie which arrived a week later than promised. Having read the reviews it would appear I'm lucky it turned up at all.
The item is definitely not as described and would barely swamp a lost pygmy tribe in the Amazon or a 10 year old child, let alone an adult.
The quality is abysmal and I would even feel bad about donating it to Air Ambulance charity. It's certainly not fit to be given as a gift, unless you really dislike someone.
I ordered three gifts Still not got them
I ordered three gifts (same item or different colour) through Wowcher.
When I came to redeem it the system only allowed for singular chords to be put in meaning I had to pay for delivery three times.
I only have two tracking codes so I’m already out of pocket for five quid.
I also was supposed to get my delivery A week ago.
And I’m still waiting.
From the sounds of other people I know that have used this company, I have a lot longer to wait.
Deceptive Delivery Practices
I ordered an oversized hoodie for my wife with a 2-3 days delivery window. It was being processed on 5th October. A later enquiry after no further updates revealed an EVRI delivery was expected on 10 October.
It never arrived and I started a number of enquiries with the same apology stating to be patient for another 2-5 days. I asked twice for a full refund as I believed it to be lost by EVRI (no surprise) as it was shown still in their system but no onward movement.
This request was ignored but instead followed on 14 October with their tracking showing accepted by EVRI gateway overseas. It’s not even in this country!!!!
This is becoming more and more common that Chinese companies advertise goods with an unrealistic initial delivery date and DO NOT outline that goods are coming from China!
These are totally deceptive practices in my opinion and make a purchase that is required in a reasonable time-frame untenable.
I will not use this company again as it does not run a professional customer service and I would have expected, for the reasons evidenced and outlined above, a full refund!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.


