SPEND YOUR HARD EARNED MONEY ELSEWHERE DBZ T/A BEDS & DIVANS DONT PAY THERE SUPPLIERS I HAVE PROOF THAT I CAN SUPPLY TO TRUST PILOT THIS IS THE 3RD HONEST REVIEW BUT THEY KEEP TAKING IT DOWN BUT W... See more
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Bought from ebay a double sized divan with two storage draws, headboard and mattress included. Superb quality at a pretty unbeatable price, was super pleased with the purchase end the delivery. Also t... See more
Company replied
Brilliant service. Arrived before schedule time. Helped with taking bed base upstairs & fitted casters too. He told me his job.was just deliver bed but seeing me with painful shoulder, installed bed b... See more
Company replied
Quick delivery and good price. No instruction leaflet and spent a long time trying to find out where the U pieces went to join bed. You Tube were good but couldn’t find the splits down the side so did... See more
Company replied
Company details
- Bed Shop
- Bedding Store
- Bedroom Furniture Store
- Furniture Manufacturer
- Furniture Store
- Garden Furniture Shop
Written by the company
BedsDivans are the UK's largest manufacturers and online spot for Cheap Divan Beds with Mattresses in different sizes with free 7-14 working days delivery. Shop now!
Contact info
UNIT 8A STAG INDUSTRIAL ESTATE, WV14 7HZ, BILSTON, United Kingdom
- 01902 405535
- info@bedsdivans.co.uk
- bedsdivans.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
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Amazing customer service
Amazing customer service
including quick responses, fast delivery, great product, great price - couldn't be happier!

Reply from BedsDivans
Fantastic company
Very easy to order online, lady contacted to arrange delivery which was very quick. Delivery drivers were fantastic and kept in contact in regards to location and time. Bed itself is absolutely fantastic, no complaints what so ever. Will 100% be ordering again for my kids. Thank you so much for a great service! 10/10

Reply from BedsDivans
Great base and quality.
Amazing value for money. Very well made. It’s just brilliant, can’t fault the process from order, delivery to using. The sturdy drawers and headboard are brilliant too - just luv my new bed base. Thankyou again - great seller. 👍👍💪💪

Reply from BedsDivans
Great well made 4ft Divan
Great well made 4ft Divan. Mattress comfy & all at a great price

Reply from BedsDivans
Great value bed and excellent delivery
Great value bed and excellent delivery, would definitely recommend.

Reply from BedsDivans
Excellent service.
Excellent service, from ordering to delivery brilliant company to deal with.
For the price the base and headboard are fantastic, so smart.

Reply from BedsDivans
Vile company
Vile company, I ordered a bed on Ebay and i went a week before hearing anything about it being delivered before I asked them where it is didn't get a response a couple of days later I cancelled it then I get a message back straight away it's being dispatched then they tell me I can't cancel it, I opened a case with eBay, then I get a phone call claiming to be ebay (which I thought was at the time) I was told to close the case and I'll get my refund issued, then I didn't get anything after that, I spoke to Ebay and they siad that they couldn't help because the case was closed, then bedsdivans had the cheek to tell me they wouldn't refund me unless I left good feedback and the refund would be a gesture of goodwill lol, they would only ring to communicate so nothing was on message as proof, they knew they were in the wrong, on the phone they are abusive, controlling and very aggressive, they are only nice if you are happy with thier product from what I can see on reviews everywhere, I currently have a bank dispute out and they are fighting back, claiming its been delivered etc. This company is the worse I've ever come across, I would avoid at all cost. Beds divans stop trying to challenge my honest review by telling trustpilot it's for someone else lol, don't play dumb, you know exactly who I am I have spoke to your head office aswell as some of your discusting staff, I have got my money back through bank dispute despite you lot trying to challenge it, you didn't have a leg to stand on, good riddance

Reply from BedsDivans
I brought from ebay
I brought from ebay. Bed is not fit for purpose. They lie. Bully and harrass their customers. Delivery men were lovely. Cannot fault them.
When you leave a negative review on ebay there response is pure lies. Some of the reviews are shocking. Ebay should be ashamed to let these sell on there platform.
So received an email. Company trying to remove this feedback and also feedback on ebay. Have a screenshot and all the conversations. So please be aware DO NOT TRUST... As far as I am concerned ebay have not closed my case. I will happily share all evidence with Trustpilot. And again bullying tactics. Yes I was on holiday. And I have every right to leave a review. But you as a company are saying I lied. You didn't know me. Then ebay closed my case and now its I have 7 days to return a fit that is rubbish. The lies just keep on coming

Reply from BedsDivans
Excellent customer service had a few…
Excellent customer service had a few problems but was all resolved within 5 minutes!

Reply from BedsDivans

Reply from BedsDivans

Reply from BedsDivans
Bed was delivered early than expected…
Bed was delivered early than expected and delivery driver listened to my request which I'm happy.

Reply from BedsDivans
Easy to order
Easy to order, excellent service and delivery was on time and a very helpful driver.

Reply from BedsDivans
A fast delivery service and a beautiful…
A fast delivery service and a beautiful divan bed for my son . Very pleased

Reply from BedsDivans
I had no tracking for my delivery just…
I had no tracking for my delivery just messaging but the delivery man was great when it arrived couldnt fault him.the craftsmanship of the bed is not good at all I am very disappointed so will see how long it lasts as doesn't feel that strong at all some sticker markers weren't on either the customer service was ok but could be alot better considering very slow at getting back to you with any questions or queries but did help eventually but I won't be buying from this company again very disappointed in the quality and service provided

Reply from BedsDivans
Excellent
Excellent, turned up, ordered and the bed and mattress were made in front of me within 20mins. What service!!!
Products are excellent value for money.

Reply from BedsDivans
Fast & Efficient as always
2nd time I have purchased from you. Communication is excellent, delivery fast and product is great. What’s not to like!

Reply from BedsDivans
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