I had an extremely quick response to my message querying when/where the remainder of my order was. Within 48 hours the promised replacements had arrived. Poo Bags are good quality & post customer... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
These are the best waste bags I have used and this time had the scented version, tbh that’s what I’ll order again! Recommended to my Freind and she is also sold on these now, total confidence in pic... See more
Really great company to deal with from start to finish. Every toy I have bought has lasted so well despite being given to a lab and a massive poodle! The treats I purchased went down really well and... See more
I like that I can delay my subscription order - important for when we're not at home, and our dog loves the food. Another bonus is cardboard packaging, though it's often damaged by the time it gets he... See more
Company details
Written by the company
Since 2009, we've been on a mission to make the best possible products for dogs and cats whilst reducing their environmental impact. Pets are family and consequently deserve the best. We’ve prioritised using the finest materials and ingredients to make products that your pets will love. Whilst we continue searching for better ways to make your pet's future favourites, we offset our carbon emissions and donate 1% of sales to projects restoring and preserving the natural world. Find out more at www.becopets.com
Contact info
Unit 2E Endeavour Way, SW19 8UH, London, United Kingdom
- 020 8673 0943
- heretohelp@becopets.com
- becopets.com
4.6
Excellent
3K reviews
Replied to 80% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Items took way longer to deliver than…
Items took way longer to deliver than should have been. Best advice I can give beco is to stop using evri. No good having great products if its not being delivered effectively.
13 August 2025
When in need, problem solved !
Very pleased with the prompt delivery & the product I received
7 August 2025
Happy customer
9 August 2025
Great
Haven't really used the bags yet, still got a supply of what I already had, but I opened them, they seem thick enough and smell great, got the mint ones.
The dinosaur toy is great. Very durable and he loves it.
8 August 2025
We love Beco!
We love Beco, great products, easy service and reliable delivery. Our whippet loves the treats and toys! Our poo bag and wipes subscription is also a life saver. Thanks Beco!
1 August 2025
I purchased some non slip cat bowls…
I purchased some non slip cat bowls that do not stress their whiskas and I must say they are brilliant and worth the extra money. They were shipped and delivered in good time and I would have no issues with ordering from Becopets again. A very good product.
8 August 2025
Unprompted review
Good product, poor delivery
Nothing wrong with product or delivery time. However the package arrived on my doorstep smashed in. Although the contents inside had been forced open, i.e the beco box, thankfully there was no damage to the product.
6 August 2025
Reply from Beco
Hi Neil, We are sorry to hear the box was damaged in transit. Please can you reach out to heretohelp@becopets.com so we can assist. Team Beco 🐾
As I mentioned in my earlier review
As I mentioned in my earlier review, my dog is a heavy chewer and managed to tear chunks off of the fetch ball. However Beco were quick to give me a full refund, despite my not asking for one. I was certainly very impressed with their customer service and will definitely buy from them again .
28 July 2025
Product arrived in a timely manner and…
Product arrived in a timely manner and I was kept informed at all stages.
29 July 2025
Dog is loving the food and it is more…
Dog is loving the food and it is more sustainable than my previous brand so I am happy too.
19 July 2025
The only bags I trust
Wow I ordered on line, the delivery was super fast, I could believe it when the parcel arrived. We won't use any other bags for picking up dog mess as they never let you down, I hate it when a finger goes through the bag, but these are so trustworthy
20 July 2025
I found the product that I was…
I found the product that I was searching for easily on the Beco website.
Ordering went smoothly and having a discount was very good.
The item was delivered very quickly .
23 July 2025
Great website and easy to order.
Great website and easy to order.
Great products
My dachon is a chewer and he hasn't been able to destroy these toys so far !!
Love all the sea creatures 💕
Well made and great recycled products
18 July 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.