I had an extremely quick response to my message querying when/where the remainder of my order was. Within 48 hours the promised replacements had arrived. Poo Bags are good quality & post customer... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
Since 2009, we've been on a mission to make the best possible products for dogs and cats whilst reducing their environmental impact. Pets are family and consequently deserve the best. We’ve prioritised using the finest materials and ingredients to make products that your pets will love. Whilst we continue searching for better ways to make your pet's future favourites, we offset our carbon emissions and donate 1% of sales to projects restoring and preserving the natural world. Find out more at www.becopets.com
Contact info
Unit 2E Endeavour Way, SW19 8UH, London, United Kingdom
- 020 8673 0943
- heretohelp@becopets.com
- becopets.com
Replied to 80% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Failed to arrive first time but…
Failed to arrive first time but replaced quickly with no question
All bought as presents a and prizes…
All bought as presents a and prizes quality excellent
Exceptional soft toys for dogs
We buy our dog lovely soft well made toys from Beco, they are so durable. Beautiful colours. And half price at the time which is a bonus.
Excellent company.
Excellent company, excellent products. My dog loves and benefits from Beco's quality products. Prompt delivery and service, ready to deal with any queries etc.
A good company with excellent products
Great communication on delivery . excellent product which suits my dogs very well.
Easy to order and prompt delivery
Original order was lost in transit
Original order was lost in transit, spoke with customer service and a new box was at my door 3 days later. Thank you 😊
Great bags never break
Really good products
Really good products. Good for the environment. Glad to have found them and intend to keep using them for all of my dog's needs!
Great delivery time
Great delivery time, bags are strong and do the job well. Not tried the wipes yet
As a returning customer ordering is…
As a returning customer ordering is easy and efficient. Delivered promptly well within the specified time.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








