Delivery took quite a while but since it was international it didnt bother me that much. One of the leggings i ordered ripped after just putting them on. However the support and the help from Arya was... See more
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#BeAYBL
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United Kingdom
- beaybl.com
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I was extremely satisfied with the customer service
I was extremely satisfied with the customer service. I encountered an issue with my order, but the team handled it brilliantly. In particular, Elisia and Momena Raja were incredibly responsive and efficient. They quickly processed a refund for my order, which I really appreciated. Their professionalism and prompt support made a big difference. thank you again!
I had a shipping issue with my order
I had a shipping issue with my order. Apparently it got sent back to sender, which bummed me out. I contacted customer service and even though it took a while to get my issue resolved due to time differences it was worth the wait. Krystelle, Sean, Arya and Beattris helped me with my order. Arya and Beattris went above and beyond to make sure I get my package sent right away. Making accommodations to my order since some items were not in stock. They made sure I got what I wanted. This is why I will still continue to buy their clothing. I am literally obsessed with their clothing. Best work out clothes out there.
amazing customer service!
I had an unexpected issue with a product and i reached out to the support team and they sent me a replacement in less than a week! Arya was extremely helpful and made the process quick and easy!
I love AYBL’s products and i will continue to buy from them even after my minor issue :) !
Great
My order was a little bit late, but they informed me that it would be delayed, so I have no complaints. There was also a problem, but it was sold. Great service I will definitely buy again.
They forgot some things at my order but…
They forgot some things at my order but they solve the problem immediately. customer service was nice and helpt me good!
I appreciate the help from ayble
I appreciate the help from ayble! I have trouble with my legging I wright to them and it take juste one day to response and help me. Thx to Paige, Elysia and momena to help me get a new pair of legging.
Great customer service
Received a pair of leggings that had a slight tear on the butt scrunch. Contacted AYBL support and had the issue resolved ASAP. Arya was kind enough to go ahead and ship a new pair. Highly recommend!
Only just received the leggings today…
Only just received the leggings today along with the sports bra I just tried them on and they ripped when squatting in them . just to check that it wasn’t just because of the stretch I pulled on the label in the bra and it came off almost effortlessly I wouldn’t recommend this site for anything as the stitching is terrible due to poor quality thread
Great service
Courier service had lost my parcel but Claire and Yulia were both a great help in providing solutions. Have now been issued with a reorder and is on its way within a matter of just a couple of days since my first enquiry.
I had a faulty item and they fixed it…
I had a faulty item and Lucy fixed it right away. The response was very quick and a replacement is in the works of being sent. I’m super satisfied with the customer service!
Faulty item, good service
I received a faulty item, so I contacted the support staff. They answered so fast, and told me they were sorry and would replace the item if I wished to. I did, so they made sure I will receive a new item. I really felt heard and their answers were very quick.
I had a great experience with AYBL
I had a great experience with AYBL, especially thanks to Lucy and Momena.
The customer service is excellent — very friendly, helpful, and always quick to respond. I really appreciate how easy it is to stay in contact with the team, and they genuinely try to resolve any issue as quickly as possible.
The quality of the clothing is also amazing — the fabrics are very soft and comfortable to wear. In my case, when I had an issue with one item, the replacement process was incredibly fast and smooth, with no problems at all.
Shipping was quick, communication was clear, and overall the whole experience felt very professional and stress-free.
I can confidently say I’ve only had positive experiences with them and would definitely recommend AYBL to others.
My package was stolen and they handled…
My package was stolen and they handled it very well, providing me with timely responses and resending the package. They even let me pick alternative items because some of the ones I originally ordered were out of stock. Shoutout to Krystelle, Elysia, Paul and Yuliia for their assistance.
I needed to place a return
I needed to place a return, and the support staff was excellent! Alexis guided me through the process and set my return in motion effortlessly!
Great customer service
I ordered a pair of leggings in the sale, when I tried them on, they had a ladder in them already, I reached out within the 30 day returns window and it was Arya that helped me, she was lovely and accommodating, she offered me a refund or to swap the item and the whole process was seamless and so helpful
Never received my package but the…
Never received my package but the support team (Elysia and Nikola) was quick to help and offer a full refund
Customer service
I ordered a really nice pair of sports leggings. Unfortunately, they broke after wearing them just once. Aybl resolved this very nicely; I received excellent help. It was fixed immediately, and I received a new pair of leggings sent to me for free. Super satisfied!
“I placed an order during the sale on…
“I placed an order during the sale on March 23rd, but I never received it due to an issue with my address. I contacted them and spoke with Paul, Yuliia, and Elysia, who helped me resolve the problem without any issues. The support team was very kind, and I am now waiting for my order again as it has been resent.”
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