Beauty Encounter Reviews 

216
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the wide selection of authentic beauty items, noting that orders arrive promptly and are securely packaged to prevent any damage. Shoppers also deeply appreciate the reasonable prices, seamless website navigation, and helpful tracking updates provided throughout the entire delivery process. Some reviewers were not happy with missing or incorrect items, mentioning specific issues like receiving the wrong quantity, missing orders entirely, or failing to get a response from support. Additionally, a few people experienced unexpected problems regarding product condition upon arrival, such as receiving old items or dirty bottles.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items arrive in perfect condition and as... See more

Delivery service

People report positive experiences with delivery service, consistently highlighting prompt and fast shipping... See more

Price

Consumers find price to be positive, highlighting unbeatable and excellent pricing compared to other online... See more

Order

Users describe positive satisfaction with the order process, noting that items are easy to find and ship out... See more

Quality

Reviewers highlight positive aspects of quality, noting that items arrive intact and in perfect condition.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use site, products offered are reasonably priced. Pay options are good. Immediate email upon order placement and ongoing updates on delivery is very helpful. I recommend Beauty Encounter of... See more

Rated 5 out of 5 stars

This website was easy to work with. The price of the item I purchased was very close to the prices I saw on other websites for the same product. I used my credit card to purchase that product, and t... See more

Rated 5 out of 5 stars

Everything was packed well and securely. I also received two free samples as a gift. That was a very nice surprise. Thank you! I've been a customer of this site for years. It's a pity they offer fewe... See more

Rated 5 out of 5 stars

I was able to purchase a very hard to obtain product at a reasonable price. Shipping was prompt and arrived earlier than I anticipated. The items were new in original packaging


Company details

  1. Beauty & Well-being

Written by the company

At Beauty Encounter we are obsessed about beauty. We have the largest selection of authentic beauty essentials at affordable prices. Think of us as the world’s largest beauty counter with more than 8,000 fragrance, skincare, make up and hair care products available at your fingertips. We carry the big name brands and specialize in hard-to-find and niche brands. With more than 500 brands to shop from, you just might find a new beauty obsession today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

216 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(216)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

First Impression

Never heard of this company but I did my research and found they were here in the U.S. I was a bit skeptical due to their advertising and font used on the website, but when I found the company in Fountain Valley, CA, on Google Maps, it reassured me. So I decided to see what happens next. From transaction to the time the product arrived, was just a few days. It was a quick turnaround for me and I was very pleased how they shipped my purchase, ensuring that nothing would bend or break.

The website was easy to navigate and they had lots of choices. Their prices were very competitive in my opinion and that is why I chose to use BeautyEncounter plus the previous comments. I look forward to doing business with BeautyEncounter in the future.

2 July 2025
Rated 4 out of 5 stars

Easy to find product and order

Easy to find product and order. Price good. However, the system wouldn't allow me to order more than one. The response to my inquiry was, well just put in a separate order. I didn't- why would I put in another order I would have to pay extra shipping for. They lost an extra sale that day. Otherwise order selection, delivery, and process easy and painless.

2 July 2025
Rated 5 out of 5 stars

Super fast shipping

Super fast shipping, great products… the entire process was seamlessly, I wish I knew about this site sooner.

24 June 2025
Rated 1 out of 5 stars

Did not get my order!

Sent emails, they do not have my order from Amazon! Lost my order! I have to contact Amazon to get my credit back!

3 June 2025
Beauty Encounter logo

Reply from Beauty Encounter

The order was placed on our site, not on Amazon. The order was delivered according to the tracking info.

Rated 5 out of 5 stars

First Time Customer

It was my first time ordering from the company so I was nervous it might be a sham. My order was exactly what I purchased and came a little earlier than expected.

27 May 2025
Rated 4 out of 5 stars

Got what I ordered but it was from Amazon

Ordering & everything was easy, all came pretty quick & no issue. I was annoyed to find out the package came from Amazon though, as I was notified by my informed delivery that I was receiving an Amazon package, which contained what I'd ordered form Beauty Encounter.

2 May 2025
Rated 1 out of 5 stars

I ordered a product

I ordered a product. It was not delivered. The refund process appears to be longer then it should be and far from guarantied. I do not have the product. I do not have the money. I had to provide a statement which I did with evidence. And now I have to wait while they process it thru their insurance company?

At this point I would not likely order from them again or recommend them to others.

28 April 2025
Rated 5 out of 5 stars

The delivery was quick and the price was…

The delivery was quick and the price was definitely better than at the store or Amazon. I have been using this perfume for many years and every time I get compliments. I have tried others to change, and I never get comments on when I wear these other perfumes. I will keep using it!

13 April 2025

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