Beards & Daisies Reviews 

Fantastic customer service! I decided to change the plant I wanted after I submitted my order and Ash from the Customer Service Team ensured that everything was handled smoothly and quickly. The new plant arrived the next day.

Beautiful plants, lovely eco friendly packaging and responsive Team! Really recommend!

I’ve ordered plants from Beards and Daisies multiple times and they always come well packaged and in great condition.
Customer services are super friendly, respond quickly and get any issues sorted straight away.
They are my favourite online plant store! Cant recommend enough!

great customer service, very helpful when I got the delivery address wrong and changed it for me with no issues.

Excellent quality plants delivered safely and on time. Will definitely use this company again!

Ordered Aspidistra with pot, plant is a beauty but unfortunately the pot was broken on arrival. Not a problem once I contacted customer service, photos sent and pot replaced immediately! No issues, no questions, nothing, just excellent service! This is my second time ordering from Beard and Daisies and always been very positive.

I love this company. Their plants arrive in such good condition. And, so far, I have kept them all alive.
There was a little bump with my latest order but it was resolved quickly and efficiently. I just need to fix my outdoor space so I can fill it with more wonderful plants from Beards & Daisies.

I had an issue with the recommended pot for the plant I bought, as it turned out to be too small. I contacted customer service, and Vanshika helped me arrange an exchange. Within just a few days, the incorrect pot was collected and the correct one was delivered, with no extra cost.

Thank you again for your excellent help and support!

I have ordered from Beards and Daises several times, always arrived in a timely manner and the prices are always great. My plants still are thriving! (Maybe not the prayer plant because office AC is a murderer).

I love browsing on the website, and being a plant parent, I’ve also managed to get a few of my coworkers also buying from here due to the quality.

Most importantly, customer service was great from Rosie, I needed a housewarming plant in 4 days and picked the wrong delivery option. They sorted out within a day of me contacting customer services, which is an absolute relief for me. I’ve become a life long customer here, it’s always been a pleasant experience.

Thank you to all at Beards and Daises!!

I was so disappointed by my experience. The plants arrived very quickly and initially looked great - only I then quickly discovered one had bugs, which meant they were all exposed. I contacted the seller multiple times with photos & videos (some blurry, fair enough - bugs are tiny! but videos were clear of moving critters). I offered to do a video call, but in the end i got lots of advice and then was told they couldn't confirm there were bugs / that the bugs came from them. I don't know how you would ever confirm this... I always open plants in a clean room and quarantine them, so finding bugs immediately they could only have come in the parcel. Sadly I won't be using them despite being convenient.

Edit, thanks for reply! I sent a number of emails either photos and videos and was told they couldn’t tell the moving critters were bugs or be sure they came from your plant. Please do let me know anything else that would have helped. Thanks!

Edit 2
Order 639804
Please email update thanks!

I received my order and was very happy with the plants. And the safe packaging that they came in. Will hopefully buy more when able to in the future.

Fabulous healthy plants! Love them

dissapointed with the products receievd.

Sizing of plants was not as per description and the recommended pots to go along side the plants did not fit and look overzied and drown the plants.

When sizing is hard to judge from a wesbite its imeprative this is well described and reocmmedations are sound.

i dont feel like any of the above was a case

Great service, quick delivery. Have ordered twice now and will again in future. First order sadly the ceramic pot was smashed during transit, but a quick email and I had a replacement the next day.

Superb customer service

Really not impressed. They experienced a delay of over a week, which I was only informed of after emailing when the delivery date came and went with no plants. They refunded my delivery fee and apologised, so I was willing to let that be it.
When the plants eventually arrived however, the nursery pot sizes were completely different to what was listed on the website, meaning they were too big to fit in the pots I had bought them specifically for.
I will not be purchasing from them again.

I recently ordered two olive trees and decorative pots from Beards & Daisies. Unfortunately, the pots supplied were slightly too small for the nursery pots the trees arrived in, which meant the trees didn’t sit correctly and were unstable in windy conditions.

After contacting customer services, Ash was incredibly helpful. The issue was acknowledged straight away, replacement pots were arranged promptly, and the entire process was handled professionally and efficiently from start to finish.

The replacement pots arrived quickly and are exactly the right size. The olive trees now look beautiful and I’m delighted with the final result.

While it was disappointing that the original pots weren’t quite right, the quality of the customer service more than made up for it. Ash kept me informed throughout and made the exchange process very straightforward.

Thank you to Ash and the Beards & Daisies team for resolving everything so quickly. I wouldn’t hesitate to order from them again.

I recently ordered two plants from Beards & Daisies. I thought one of them was looking very sorry for itself so I took a photograph of it and emailed it to customer services asking if it should be as droopy as it was. I received a reply fairly quickly and they were very understanding about it and offered me a refund,no quibbles, which was returned to me in a couple of days. They also allowed me to keep the plant in the hope it might pick up and also gave me some tips to try and care for it.
Fab company, I would definitely buy from them again.

Really disappointed with my order. I specifically chose this plant as a gift because it was advertised as 70–80cm including the pot, but the one received measured only 52-56cm.

I sent photos and measurements twice and kept the plant in the original brown wrapping in case I was asked to return it for a replacement. As the issue still wasn’t resolved, I eventually removed the wrapping and noticed that a lot of the leaves looked damaged and appeared as though they’d been eaten or marked.

Overall not what I expected for the price — I’ve genuinely seen plants in better condition in Lidl and B&M.
Customer service just send you filler emails instead of actually resolving the issue.

The plants I ordered were part of a collection advertised as "pet friendly". I was very impressed with the condition and appearance of all of them when they arrived. They looked healthy and well cared for, and I am extremely pleased with my purchase.