Bear and Rose Reviews 

485
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their great quality and how they accurately match descriptions. Many people highlight the beautiful craftsmanship and appealing designs, often noting that personalized items are clear and delightful. Consumers are consistently pleased with their purchases, finding them to be of excellent value. Reviewers frequently mention the prompt and efficient delivery service. Many people appreciate the careful and beautiful packaging, ensuring items arrive in perfect condition. The ordering process is often described as easy, with efficient service and good communication contributing to a smooth experience.

What people talk about most

Product

People report positive experiences with the products, often describing them as beautiful, well-made, and of... See more

Quality

Reviewers mention positive feedback about quality, with many describing products as "very good quality" and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the speed and... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with the ease of ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought from Bear and Rose 3 times now and l could not be happier, their service is so quick and have always received the goods within a couple of days. The products are of great quality and alw... See more

Rated 5 out of 5 stars

I honestly love Bear and Rose, I’ve used them for a 5 years now, getting nieces and nephews Christmas tree decorations. Now finally I get to get my own little boy some as well as other things. I cou... See more

Rated 5 out of 5 stars

Love the personalised gonks and table settings I have purchased from you over the last 12 months. With a new grandson this year, I was hoping I could add to the collection, and was over the moon when... See more

Rated 5 out of 5 stars

Always pleased with my purchases. The tags I ordered were great value for money. Something small and hand crafted for all the family without costing a fortune . Packaged beautifully and prompt deliver... See more


Company details

  1. Decoration and Interior Design Store

Written by the company

Home and Lifestyle Decor. We make home decor, gifts and custom work for private and corporate clients.


Contact info

4.9

Excellent

TrustScore 5 out of 5

485 reviews

5-star
4-star
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1-star

Asks customers to review

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How this company uses Trustpilot

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4.9

All reviews

(485)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reindeer napkin rings

Fast delivery
Goos quality item
Everyone loved how cute the personalised reindeer napkin rings were.
Definitely would order from this company again

27 November 2023
Rated 5 out of 5 stars

Excellent

straightforward ordering process and prompt delivery. Will buy from Bear & Rose again.

27 November 2023
Rated 5 out of 5 stars

First class customer service!

There was a mix up with my order and somehow I got sent my order but in the wrong font, I contacted Bear and Rose, they got back to me within 24 hours and sorted the problem! A great company, I’ve used them many times for a number of gifts/ tags! Absolute first class customer service!

8 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent item - wooden scandi houses

Excellent item - wooden scandi houses look great with battery flickering votive candles behind. Great quality. Personalisation spot on. Fast despatch, well packaged and a great price. Great item, great customer experience from start to finish - very impressed.

27 November 2023
Rated 5 out of 5 stars

Got beautifully made little wooden…

Got beautifully made little wooden reindeer for glasses which are personalised. Loved everything about them. Delicate, perfect size and great personalisation as well as a little free gift. Would use business again in a heartbeat.

7 November 2023
Unprompted review
Rated 4 out of 5 stars

Great - but do order in good time

The product and post sales customer service is excellent. The only warning/advice I would give is on potentially lengthy turnaround times. Their website fairly states they need up to 7 days processing, with postage time on top.

Just due to where weekends dropped and the timing of my order, my product took 9 working days (and 13 total days) to arrive in my letterbox after placing an order - just make sure you order in good time!

2 November 2023

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