BeanPrint Ltd (Redditch) Reviews 36

TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

I ordered transparent shoe cover labels and initially received the wrong shape. They were quick to resolve by sending me the right shape and their reply regarding the issue had me in stitches. So nic... See more

Rated 5 out of 5 stars

Sent over some poor quality photos, so unfortunately they couldn’t fulfil that, were more than happy to refund me the order, but I managed to find some better pics and received the banners/bunting w... See more

Rated 5 out of 5 stars

I ordered bottle and jar labels from beanprint from around 2021-2023, plus a fair amount of other things like posters. I would have received hundreds of labels from beanprint. Always excellent,... See more

Rated 5 out of 5 stars

I recently had a baby so personalised printed birthday cards is a must with a cheeky picture of my little one, great price, even quicker turn around and can collect the same day! Excellent when I've l... See more

Company details

  1. Digital Printing Service

Written by the company

Labels and Stickers ✔ Business Cards ✔ Next Working Day UK Delivery ✔ Leaflet Printing ✔ Promo Cards ✔ Posters ✔ Invitations ✔


Contact info

3.9

Great

TrustScore 4 out of 5

36 reviews

5-star
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3-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Customer service was great and everything arrived quickly

I ordered transparent shoe cover labels and initially received the wrong shape. They were quick to resolve by sending me the right shape and their reply regarding the issue had me in stitches. So nice to speak to humans not cogs in machines.
The replacements were smaller than I expected, I must have read the wrong dimensions, so I wouldn't get them again but would use again for other items as the customer service was great and everything arrived quickly.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Went above and beyond

Went above and beyond
Double sided ceramic bauble, one of the pictures I sent would not have printed very good. They sent me an example of how it would have looked.
Fortunately I found a better picture
Prompt 48hr dispatch, delayed as just before Xmas, but arrived in time, now on the tree
Not the company's fault
Would recommend, many thanks

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Left Behind: A UK Business That Won’t Ship to the UK

Disappointed by the decision not to post to Northern Ireland (UK). we have bought labels previously prior to 13/12/24 therefore work arounds are available for General Product Safety Regulation (EU 2023/988).

Royal mail and other online sellers / platforms can easily navigate this but Beanprint cant?

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Photo faces

Had faces printed for my friends 50th. Very impressed with the quality. Thank you

18 July 2025
Unprompted review
Rated 1 out of 5 stars

I reached out to Beanprint about distribution

I reached out to Beanprint about shipping to Northern Ireland, and frankly, I was surprised by their response. They claimed that Brexit and the Windsor Framework made it too complicated, citing customs checks and paperwork as reasons they don’t ship to “Ireland.”

However, Northern Ireland is part of the UK, not the EU! Shipping here is no more complicated than within the rest of the UK, especially for UK-made items like postcards. It seems like Beanprint doesn’t have a firm grasp on geography—or basic logistics, for that matter.

It’s a shame, really. With all the “beans” they’re selling, you’d think they’d be able to grow their understanding of local delivery options. Instead, they’ve opted to miss out on an easy market.

I’ll be looking for a more open-minded company going forward.

25 April 2025
Unprompted review
BeanPrint Ltd (Redditch) logo

Reply from BeanPrint Ltd (Redditch)

Thank you for your feedback.

While Northern Ireland is part of the UK, post-Brexit rules under the Windsor Framework mean that goods moving from Great Britain to Northern Ireland face separate customs processes and regulatory checks, unlike shipments within mainland UK.

In addition, the new General Product Safety Regulation (GPSR), came into effect in December 2024, introducing stricter requirements for selling into Northern Ireland, including enhanced traceability, safety documentation, and EU-aligned standards — even for simple products like postcards. These added burdens make shipping to Northern Ireland unfeasible for us at this time.

As a small family business, we must assess the risks and costs carefully. We will continue to monitor the situation as regulations evolve.

Thank you again for raising your concerns.

Rated 1 out of 5 stars

What a complete joke their website is…

What a complete joke their website is not easy to use at all. It asked you to upload an image and it says how many sheets do you want? A sheet is very confusing. How about ask? How many images you want at the size required as I then went on to do a WA conversation With this website and they could not. Answer me the question that their own website asks, what a mess I’ve blocked these m and I will not be using these. There are thousands of other companies.

10 April 2025
Unprompted review
BeanPrint Ltd (Redditch) logo

Reply from BeanPrint Ltd (Redditch)

Thank you for your feedback.

We’re sorry to hear you found the ordering process confusing. To clarify, our website clearly explains how many labels you receive per sheet, along with the size and quantity options available before you upload your image.

We did receive your WhatsApp message and were in the process of reviewing it when communication was unfortunately closed from your side. We always strive to respond promptly and assist with any queries to ensure a smooth experience.

We appreciate that there are many suppliers to choose from and wish you the best in finding a company that better suits your needs.

Rated 5 out of 5 stars

Great customer service and product

Hi Chantelle, Nikcoll & team,

Just wanted to say, a huge, Thank You 👍👏 for producing such a beautiful gift/bauble. This is a special gift with true meaning, and I know that you were worried with what I sent, with regards picture quality/text message, but you came good and resolved any issues and printed out a lovely keepsake in time for Christmas 2024.

From start to finish, I have been impressed with your website/customer service and any follow-up communications and last, but not least that the ceramic bauble arrived in the time frame with no major delays - Thank you and will definitely recommend your site/company.

DJ - one very happy customer!

26 November 2024
Unprompted review
Rated 1 out of 5 stars

FRAUD/SCAM- Worst company ever!!

This is the most terrible company I have ever dealt with, I place an order it states delivered however I was on holiday and there saying there is nothing they will do regarding a refund or resending the labels I think this website is a scam please beware!!! Also the director Nicole who I spoke to was absolutely shocking bacsiy stating I’m lying that I haven’t received them.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, very fast and efficient
Very responsive team
Fantastic product
Had a photo face banner made and it’s brilliant, great quality and they made it look amazing when I couldn’t send a particularly clear photo
Thanks so much Bean Print :)

29 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Servuce…

I sent through some poor quality photos and they contacted me and we worked together to one good enough to make into a face mask. Delivery was fast and when I needed a second batch they were able to use the same photo and again very prompt delivery. Excellent customer service and I would definitely recommend them.

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent product (again) superb customer service

Sent over some poor quality photos, so unfortunately they couldn’t fulfil that, were more than happy to refund me the order, but I managed to find some better pics and received the banners/bunting within 2 days. Excellent service, and have used before, so knew the quality would be fab!

Thank you so much 🥰

22 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

I ordered personalised placeholders and paid extra for tracked delivery. They arrived the very next day. The quality was even better than I was expecting, the photo I'd uploaded was so clear. Excellent service.

14 May 2024
Unprompted review
Rated 5 out of 5 stars

I ordered bottle and jar labels from…

I ordered bottle and jar labels from beanprint from around 2021-2023, plus a fair amount of other things like posters. I would have received hundreds of labels from beanprint.

Always excellent, posted on time and great quality.

I have had occasion to get some technical help with my images, and that was very helpful.

I can think of maybe one or two occasions where the wrong material was used in a sticker, or something was wrong, and they resolved my issue quickly

6 November 2023
Unprompted review
Rated 1 out of 5 stars

Personalised Shot Glasses

Ordered personalised shot glasses. Avoid this company. Plastic glasses were very small and thin . Came with stickers which had to be put on but the plastic was so flimsy it cracked making them unusable. Customer service very rude insisting I was at fault for not reading small print and being unable to add stickers properly. Complete waste of money

29 February 2024
Unprompted review
Rated 5 out of 5 stars

Great products and great customer service

I ordered 37mm round stickers and business cards. Great products and great customer service! There was an issue with the original designs that I supplied and BeanPrint kindly let me know so that I could resubmit a new file and they reprinted it for me. It arrived quickly and I'm really happy! :)

1 February 2024
Unprompted review

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