Recently I needed to make a claim under my Critical Illness Policy. Beagle Street and my Claims Handler, Violeta, were absolutely fantastic. The whole claim from initial contact to final payment... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After the sudden death of my husband I called to see what I needed to do, an agent called Violeta answered and was amazing. She showed nothing but empathy and kindness, helped me fill in the claims f... See more
Company replied
When I was diagnosed with colon cancer I didn't even thought I have a critical illness cover paid for under my life insurance. Eventually after all the treatment I received I did find my policy with... See more
Company replied
We had the pleasure of dealing with Lisa Cowling in regard to a life insurance payout, she has been an absolute gem from start to finish. When they were unable to get hold of my husband via his outdat... See more
Company details
Written by the company
Beagle Street are a dedicated life insurance provider; our primary care is protecting you and your loved ones. We promise your premiums will never increase, regardless of age or changes to health. We’re here to help you through every step; whether that’s guiding you through the application process, helping you dot all the I’s and cross all the T’s, making changes to your policy details as life evolves or supporting those that matter most to you after you have gone. Whatever you need, you’ll only ever speak to us.
Protect your loved ones with Beagle Street
Written by the company
- Fixed monthly payments and cancel anytime
- At Beagle Street, we promise your premiums will never increase, regardless of age or changes to health, and you can cancel your policy whenever you like. This gives you the confidence to plan your finances and know you’ll have cover you can afford for the length of your policy.
- 99.8% of claims paid out
- In 2024, we paid out 99.8% of our protection claims, helping our customers when they need it most. Answer all questions honestly and accurately and you can be assured your loved ones will receive the pay out intended for them. Beagle Street is underwritten by Family Assurance Friendly Society Limited, who in 2024 paid out 99.8% of all protection claims.
- No policy fees if you ever need to update your details
- At Beagle Street, we're not like car or home insurance. If you need to make changes to your personal details, we can update them for no extra charge.
- Free simple Will writing service
- All our policy holders are eligible for a free simple Will through one of our regional partners. A simple Will acts as an instruction for what should happen to your belongings when you pass away; this could include your money, personal items and property.
- Early funeral payout included on all policies
- Anyone who makes a valid life insurance claim can receive up to £5,000 of the total claim with our early funeral payout. This means that your family won't be left alone to cover the costs of your funeral.
Contact info
16-17 West Street, BN1 2RL, Brighton, United Kingdom
- 0800 0480480
- enquiries@beaglestreet.com
- beaglestreet.com
4.5
Excellent
5K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Seamless application + extra benefits
Seamless application process and offering more benefits than competitors at the same cost
27 August 2024
Reply from Beagle Street
Hi,
Welcome to Beagle Street! Thank you for your 5-star review. We are so pleased to hear that you have had an easy online experience and that we are providing you with a policy that suits your requirements at a competitive price.
Thanks, the Beagle Street Team.
It was easy to do
It was easy to do , but setting the account up took a few attempts.
23 August 2024
Reply from Beagle Street
Hi Nicola, Thank you for taking the time to write your 5 star review of our service. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and we really appreciate such positive feedback. Many Thanks, the Beagle Street Team.
Excellent service
23 August 2024
Reply from Beagle Street
Hi Lewis, Thank you for taking the time to write your 5 star review of our service. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and we really appreciate such positive feedback. Many Thanks, the Beagle Street Team.
Abdul was very patient and explained…
Abdul was very patient and explained each item thoroughly and went over all the options at hand. He ensured that I chose the best deal for me and my family.
22 August 2024
Reply from Beagle Street
Hi , Thank you for taking the time to write your 5 star review of our service. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and we really appreciate such positive feedback. Many Thanks, the Beagle Street Team.
Set up new life cover over the phone…
Set up new life cover over the phone with Sami, he was very helpful!! Went through and explained everything thoroughly! Made it very easy. Definitely recommend
20 August 2024
Unprompted review
Reply from Beagle Street
Hi,
Thank you for your 5-star review. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and are pleased to have achieved this with you. We look forward to your continued custom.
Thanks, the Beagle Street Team.
Did my life insurance online and it was…
Did my life insurance online and it was very easy.
19 August 2024
Reply from Beagle Street
Hi Gracie,
Thanks for letting us know what you think. We want to make life insurance an easy process and so we are glad that it was for you.
Many thanks, the Beagle Street Team.
Very helpful and helpful professional.
16 August 2024
Reply from Beagle Street
Hi Allpate,
We are really glad to hear that our team have gone the extra mile and we thank you for leaving your valued feedback. At Beagle Street we pride ourselves on providing excellent customer service to all our customers.
Thanks, the Beagle Street Team.
Reply from Beagle Street
Hi Michelle,
Welcome to Beagle Street! Thank you for your positive feedback - we are pleased to hear you are happy with the service we have provided.
Thanks, the Beagle Street Team.
Reply from Beagle Street
Hi , thank you for your 5-star review and for taking the time to share your experience with others. We are pleased to hear that you found arranging insurance with us easy. Many thanks, the Beagle Street Team
Adam was professional at all times and…
Adam was professional at all times and a pleasure to talk too making my experience a great one
14 August 2024
Reply from Beagle Street
Hi Mark, Welcome to Beagle Street! Thank you for your positive feedback - we are pleased to hear you are happy with the service we have provided. Thanks, the Beagle Street Team.
Excellent
I recently contacted Beagle street to discuss a policy. I was given the most fantastic advice, Abdul was absolutely 5*
Informative, polite and patient. He put me at ease answered all of my questions, offered to contact me at convenient times and made sure he followed up it. I highly recommend using Beagle street I am extremely impressed with the service provided and feel confident that they will be extremely reliable. Thank you so much for all of your help Abdul, it is very much appreciated.
Kind regards,
Jenni
14 August 2024
Unprompted review
Reply from Beagle Street
Hi Jenni, thank you for your 5-star review and for taking the time to share your experience with others. We are pleased to hear that you found arranging your life insurance with us easy. Many thanks, the Beagle Street Team.
Reply from Beagle Street
Hi kay, thank you for your 5-star review and for taking the time to share your experience with others. We are pleased to hear that you found arranging your life insurance with us easy. Many thanks, the Beagle Street Team.
Sammy was brilliant
Sammy was friendly and took time to explain everything clearly. Not getting frustrated when I got confused and also took time to show us various options that suited me best
9 August 2024
Reply from Beagle Street
Hi,
Thank you for sharing the excellent experience that you have received with our staff.
Your comments are very important to us, and we will pass this feedback on to our Customer Operations team plus of course Sammy!
We are glad to hear that you found purchasing your policy with us such a good experience!
Many thanks, the Beagle Street Team.
Reply from Beagle Street
Hi,
Thank you for taking the time to share your experience. We are pleased to hear that you found arranging your life insurance policy with us was easy and at a competitive price.
Many thanks, the Beagle Street Team.
Highly recommend
Spoke to Kai. Lovely man to talk to. Questions are very thorougher. Serious when needed to be but friendly overall. Would highly recommend taking to him. Phone call took just under an hour to get Life Insurance.
7 August 2024
Reply from Beagle Street
Hi Sonia,
Thank you for taking the time to share your experience of our service with others. We pride ourselves on providing and maintaining excellent levels of customer satisfaction and we really appreciate such positive feedback.
Many thanks, the Beagle Street Team.
Easy to apply and receive quote
Easy to apply and receive quote. Quick no fuss and policy agreed within about 10 mins
5 August 2024
Unprompted review
Reply from Beagle Street
Hi Stephanie,
Thank you for your 5-star review and for taking the time to share your experience with others. We are pleased to hear that you found arranging insurance with us easy.
Many thanks, the Beagle Street Team.
Seriously poor advice and information
Seriously poor, claim to have people to deal with your claims but have nobody but poor irrelevant customer service agents that can’t help you, if you ask to speak to someone about your claim or a potential claim they have nobody and they are not experienced to help you. All they will say is that they can send you a claims form to fill in and when you have a disability or illness and need help they refuse to help you and maintain the fact they only can point you in the right direction.
So you are left not understanding things or where to go with forms or the problems you have, the customer service is diabolical and poor and I would not recommend them as a life insurance company.
All you get following that is numerous emails stating we’ve sent you a pack if you need help get in touch but when you do they are useless and irresponsible and have no experience. Why they have got good reviews is beyond me when they do nothing to help customers and they should be ashamed in how they help or direct people or the help that’s available because when iv spoken to them they are useless and offer nothing because they have no reined people to deal with you.
I would avoid this company for any life insurance policies because they can offer no help or guidance and any info to the current ailments or illnesses they offer and just cause confusion and upset and I’m cancelling my claim with them as they don’t deserve my time or money.
27 June 2024
Unprompted review
Reply from Beagle Street
Hi Oliver,
Thank you for taking the time to review our service on TrustPilot.
We are passionate about our customer service and are always looking for ways to improve. If you would like to discuss your policy, or any other aspect of our service, please don't hesitate to contact us on: enquiries@beaglestreet.com, where a member of the team will be happy to help.
Thanks, the Beagle Street Team.
I found the help and advice great
I found the help and advice great
The policy covers for what I need at a affordable price
2 August 2024
Reply from Beagle Street
Hi Paul, Thank you for taking the time to share your experience of our service with others. We pride ourselves on providing and maintaining excellent levels of customer satisfaction and we really appreciate such positive feedback. Many thanks, the Beagle Street Team.
Abdul was extremely helpful
Abdul was extremely helpful in finding me the right life insurance and critical illness cover for me and my family.
1 August 2024
Reply from Beagle Street
Hi Craig, Thank you for taking the time to share your experience of our service with others. We pride ourselves on providing and maintaining excellent levels of customer satisfaction and we really appreciate such positive feedback. Many thanks, the Beagle Street Team.
Abdul was very helpful and friendly
Abdul was very helpful and friendly. He explained the different policies. Any and all questions were answered
1 August 2024
Reply from Beagle Street
Hi Jawad , Thank you for taking the time to share your experience of our service with others. We pride ourselves on providing and maintaining excellent levels of customer satisfaction and we really appreciate such positive feedback. Many thanks, the Beagle Street Team.
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