Beachsissi_SwimsuitsReviews 

1,355
TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, most reviewers were unhappy with their experience overall. Customers frequently encountered issues with the products, noting poor construction, chemical smells, and items that did not match the online images. Many also found the quality of the clothing to be cheap and poorly made, with some items arriving torn or wrinkled. The return policy was a major source of dissatisfaction, as customers found it to be very poor and often described it as misleading or unfair. Reviewers were particularly frustrated by the requirement to return items to China, which was costly and difficult, making refunds nearly impossible to obtain. Many also reported not receiving full refunds or encountering limited refund options, such as partial refunds or exchanges for different items. Some people also felt that the sizing was inconsistent and the support provided for swimwear was inadequate.

What people talk about most

Product

Users describe negative interactions with product, citing poor quality, incorrect sizing, and misleading... See more

Return policy

Reviewers express significant dissatisfaction with the return policy, often describing it as a "nightmare"... See more

Order

Clients share negative opinions on their orders, with many advising against ordering from the company due to... See more

Quality

Customers consistently express disappointment with product quality, citing issues with items being misshapen,... See more

Refund

Reviewers highlight negative aspects of refund, with many reporting difficulties in obtaining a full refund,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ordered 2 items from this website. Beware that this company is based in China. Their return policy is very poor at best. They want you to return the item to a China address which we know is very costl... See more

Rated 1 out of 5 stars

Terrible customer service!! They were out of stock of an item I ordered, but refused to issue a refund. Instead, they kept trying to make me accept a replacement I didn't want. After weeks of emails,... See more

Rated 1 out of 5 stars

I ordered from Beachsissi with the understanding they were in the USA. They promised reasonable delivery (7-9 days). I then received updates from China concerning tracking, etc. Received the shipment... See more

Rated 1 out of 5 stars

all damaged in shipping. I sent images and the representative accused me of doing it when I opened the package. Furthermore, he told me I have to mail it to CHINA for a refund!! No USA office. The clo... See more


Company details

  1. Clothing Store

Information provided by various external sources

From endless swimwear styles to beach cover ups. ... Get vacay ready with our offering of the latest on-trend holiday shop pieces and soak up the sun in some ...


Contact info

2.0

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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2.0

All reviews

(1,355)

30 reviews in the last 12 months

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Rated 1 out of 5 stars

So so

I am torn on my order. I kept one dress. Ok quality. It's $40 bucks so not expecting YSL. However, if you have a return or exchange you will have issues. They want you to ship clothes back international shipping. Very expensive and no communication other than email. So if everything works then you are good. If you need customer service or exchange/returns, good luck.

20 May 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy anything from this company!!!!!

The first dress I ordered the sizing was completely off. The return policy that is written on their site is very deceiving!!! You will have to pay to mail it back to china or they give you a discount for another item. And that 2nd item that I got was even worse. Nothing like the picture. I would have never chosen it. They say that they will fix any quality issue, this was definitely a quality issue and claimed that it was slight color variation on the screen. I have pics that prove that this is no way a color variation. The quality is horrible on this site and it’s very misleading with their policies. A complete rip off!!!! Buyers beware!!

12 April 2024
Unprompted review
Rated 1 out of 5 stars

SCAM AWFUL PRODUCTS WORSE SERVICE

SCAM! Stay away! The WORST! Products were not as shown, awful quality... they make Shein and Temu look like Versace. I tried nicely to return. They gave me an address... I paid $71 in USPS to ship back to CHINA... it sat there for months... USPS reached out to Beachsissi who ABANDONS the products so it continues to sit and then it will be returned to me... I'm trying to get a refund at least on the products and they keep trying to push for me to take a 15% refund of my purchase... it's a joke.. and a waste of a lot of time chasing down USPS dispute, PayPal dispute, dispute with Beachsissi... it's been a nightmare...

16 May 2024
Unprompted review
Rated 1 out of 5 stars

If I could give this company zero stars…

If I could give this company zero stars I would. I ordered over 200.00 worth of swimsuits, 1 of them fit the rest I returned, at the cost of almost 60.00 from US back to China. Now I receive a call that there were customs due charges that they declined and now the return is sitting in limbo…DO NOT DO NOT DO NOT purchase from this company.

14 May 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company. I ordered 2 swimsuits/get 3rd one free. One of them didn’t fit and wanted to return it, it cost me an arm and leg to return to China. I couldn’t get my free one, but they said I could get one at 50% off. I responded affirmatively and asked how I would go about it, they never responded!!! Recently, I bought 3 bathing suits, they double charged my account, I sent them documentation of the overcharge, but my issue was never resolved as they never responded to my numerous follow-up emails. All I get is the same canned emails, that an agent would get back to me. My issue was never resolved…ripped me off for $100!!! Not happy with their business ethics.

27 March 2024
Unprompted review
Rated 5 out of 5 stars

In addition

In addition, shipping is super fast and efficient, you couldn't ask for more. Thank you very much, I will definitely buy again

26 April 2024
Unprompted review
Rated 1 out of 5 stars

This company do not buy from

This company do not buy from! I bought swimsuits back in Feb that were used and they don’t want to credit my card as they sent our used item no liners for swimsuit and no tags! DO NOT BUY FROM THIS CONPANY!!!!

6 February 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT buy anything from this company

DO NOT buy anything from this company. Incorrect sizing, long and expensive postal costs and almost criminal refund policy where it will cost you money. Do not support this overseas company with your heard earned money!!

1 May 2024
Unprompted review
Rated 1 out of 5 stars

Do Not Order from Beachsissi!

Do Not Order from Beachsissi!
If you need to return something it has to ship to China and the cost to return the item or items would be much too costly if you are located in the United States.
Not worth ordering from this company quality is not great.

5 May 2024
Unprompted review
Rated 1 out of 5 stars

Still waiting for a response regarding…

Still waiting for a response regarding my return. I sent email to customer service. Products are cheap and stink. The colors and material look nothing like the pictures or description. Beach sissi please get back with me and allow my refund for this product. Awful customer service.

29 April 2024
Unprompted review
Rated 1 out of 5 stars

If I could give them 0 stars I would

If I could give them 0 stars I would. Please let me save you money and DO NOT BUY ANYTHING from this company. It's cheap and coming straight from China so the customer service is non existent. There is no paperwork in the packaging which makes them very hard to return and if you miss the 15 day return window you are out of luck. (I was going on vacation a day after my package arrived and with absolutely no return instructions in the package, I had to wait until I got home to follow up.) They told me too bad, I cannot return anything. I know better than to buy things off of Instagram when you know nothing, so maybe you can learn from my big mistake.

29 April 2024
Unprompted review
Rated 1 out of 5 stars

Very poor quality and Ill fitting…

Very poor quality and Ill fitting tankini. No ability to return for a refund. No customer service. I wish I had read the reviews before I purchased. Looks like it comes from America but its Chinese garbage. Not long after I purchased my card was skimmed! Avoid at all costs! Also don't believe the rubbish responses they publish, it's all lip service.

18 April 2024
Unprompted review
Beachsissi_Swimsuits logo

Reply from Beachsissi_Swimsuits

Dear Customer,

Sorry for any inconvenience caused to you.

Firstly, All of our products follow strict quality checks, and we always aim for our products to meet our customer's satisfaction.

Secondly, almost of our swimsuits & dresses are true to size. Customer can see the size chart in each product info page to check the detailed measurements. Meanwhile, our team spare no effort to make our products consistent with the size guide, which is based on the average customer's body figure.

Lastly, we accept the return & exchange request within 15 days from delivery date, if you wrote us for returning, our customer service team would have replied and introduced it to you via email, please check, thanks.

Contact us if you have any question, we will offer you feedback asap.

Regards,

Beachsissi Team.

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