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Company details

  1. e-Commerce Solution Provider
  2. Business to Business Service

Information provided by various external sources

BBX is a solutions provider that helps businesses manage cash flow and gain new customers. Established in 1993, we are a B2B community builder with a focus on the customer experience using digital credits as settlements for trade transactions.


Contact info

1.8

Poor

TrustScore 2 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

BBX is a complete waste of time and money

BBX is basically a complete waste of time and money. It's a currency you can accumulate but never spend and the ongoing fees mean you are caught in a trap of just constantly going backwards. Please, if you are running a business and are approached by anyone from BBX please just say no and contiune to operate in the fiat money world.

22 May 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely useless

Absolutely useless!

Please take the time to read this, it will be worthwhile...

We were convinced originally to sign up at a cost of approximately £800, with a guarantee that we have our money back if they don’t deliver at least that in additional business. Over a year they delivered just over the £800, despite target promises of £2000 per month!

After such a useless first year, and after finding that every attempted BBX purchase was a dead end (everyone that we approached did not want anymore BBX, as they also couldn’t spend it) we decided not to renew our membership.

The Operations Director convinced us to renew FOC, with more promises of change, promises of more promotions of our business, we reluctantly agreed, and undertook three further jobs... this equated to a further 1500 BBX. We undertook the surveys (one of them being the Operations Directors proposed new home) knowing we needed purchases for our new office.

Every attempt to make a purchase has again resulted in a useless result... one guy saying he wants cash, another too busy to help... and others not responding to communication. I guess they also do not want anymore BBX, as they can’t spend it.

In short, it has proved to be a complete waste of time, so please don’t proceed based on their false promises, when they know how useless it is.

Update based on the BBX reply:

Twisted truth if I ever heard it... for one, most of the purchases were meals in two different pubs, as there was nothing else that we needed available....

You forgot to mention all of the other requests that you could not fulfil such as car brakes, because the supplier had too many BBX and didn’t want more! .... or the Wareham taxi who also didn’t want anymore... and many others the same!...

You waived the renewal fee, as that was the only way you could convince us to give it another go, please be honest if you are going to respond, don’t twist the truth to make it look more favourable....

If preferred I can list all of the BBX failures on here to give a true picture, and every transaction we have made so that everyone can see exactly what we have purchased...

Please advise ....

18 November 2020
Unprompted review
Rated 5 out of 5 stars

i like bbx

bbx has been helpful. just a call away. Love the auctions that they have once a month.

28 October 2020
Unprompted review
Bbxworld logo

Reply from Bbxworld

Dear Ann

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about BBX.

Kind regards
BBX World

Rated 1 out of 5 stars

Do. Not. Trust.

Very quick to take your money after forcing a sale down your throat after saying no multiple times - but as soon as you decide to say no as a final after the sales call, they dodge all emails asking for a refund which they apparently 'guarantee'.

I met one of their sales people at a networking event who sold it very differently in person, making it seem like he was going to outsource my business work. Once on the call for a meeting, it turned quickly into a sales pitch. That's fine. But when I said multiple times how it does not fit my business and I am not comfortable with it, the sales person couldn't take no for an answer. I understand sales techniques and anticipating no's but this bordered on forced to a point I just said yes to get off the call. I immediate did some due diligence to see that many people don't recommend BBX.

I was under the impression from them that they would charge me after I had signed the contract. I had not signed the contract and inquired about a refund, which they apparently guarantee, especially given I had not signed the agreement.

I've sent multiple emails to the two people I was speaking to the last months and not a single reply - forcing me to post here.

9 January 2020
Unprompted review
Bbxworld logo

Reply from Bbxworld

Dear Hollie
We are sorry to read your review and pleased that your initial set up payment of £36 was indeed refunded as soon as a senior member of our management team was able to speak with you (this was over the festive period with management away and messages had been exchanged),

We wish your company well in the future.
BBX UK

Rated 4 out of 5 stars

Fairly happy with BBX

Fairly happy with BBX. Accumulating a lot of credit but able to spend it on a fabulous holiday in Fiji, getting my lawns mowed, dining out at restaurants etc.

15 August 2019
Unprompted review
Bbxworld logo

Reply from Bbxworld

Hi Alan,

Thanks for your review of BBX platform. Your recommendation means the world to us and we couldn't be happier that you have rated your experience with us as 4 stars. Meaning we have a room of improvement. Satisfying you is our number one priority.

Kudos for your input Alan, don't hesitate to reach out if you need anything.

Kind regards,

Novia
Customer Experience Manager

Rated 5 out of 5 stars

BBX in Newcastle is 5 star ⭐️ you ring…

BBX in Newcastle is 5 star ⭐️ you ring and 95% of the time you get it & very pleasant love doing business with them cheers Glenn From Allstar Pest Control

14 August 2019
Unprompted review
Bbxworld logo

Reply from Bbxworld

Hi Glenn,

Thanks for taking the time to provide BBX with a positive review. Our team is always keen to help our customers out with answering your enquiry! Providing you the best connections to optimise your business is something that we are really passionate about.

Don't hesitate to reach out to us Glenn, we will always be here to help.

Kind regards,

Novia
Customer Experience Manager

Rated 1 out of 5 stars

Have a lot of BBX dollars to use and…

Have a lot of BBX dollars to use and not enough help to spend them

14 August 2019
Unprompted review
Bbxworld logo

Reply from Bbxworld

Hello Patricia

We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with our service.
We pride ourselves on our services and the high quality standards we maintain. We would like to make things right.
You can expect a call from us soon to discuss what occurred and how we might make it up to you.

Yours sincerely,
BBX World

Rated 5 out of 5 stars

excellent ,always very helpful

14 August 2019
Unprompted review
Bbxworld logo

Reply from Bbxworld

Dear Ronnie

Thank you for the wonderful review and for taking the time to share your feedback with us!
We are always happy to help.

Kind regards,
BBX World

Rated 5 out of 5 stars

My account manager has been able to…

My account manager has been able to help me connect with the correct fix with legal issues. Can’t thank Allyson enough.

8 August 2019
Unprompted review
Bbxworld logo

Reply from Bbxworld

Hi there

We really appreciate you taking the time to share your positive feedback with us. We’re here for you anytime.

Kind regards
BBX World

Rated 3 out of 5 stars

PRICES

I find it difficult to spend money on BBX. Items that I am interested in are usually grossly overpriced. Many items I can buy for up to half the price without using BBX.

8 August 2019
Unprompted review
Bbxworld logo

Reply from Bbxworld

Dear Anthony

We are so sorry to hear about your disappointment with us and we would like to assist you with making things right. We will reach out to discuss soon. We value your business.

Yours sincerely,
BBX World

Rated 3 out of 5 stars

Local representative very helpful but…

Local representative very helpful but not enough local members to spend trade $$. Promise of a BDM to grow area over 6 months ago.

7 August 2019
Unprompted review
Bbxworld logo

Reply from Bbxworld

Dear Brendan

Your review is very concerning to us. We would appreciate it if you would contact our customer care team by calling 02 9499 1103 to speak with a customer care representative about your recent experience.

Kind regards
BBX World

Rated 5 out of 5 stars

Fast efficient service

7 August 2019
Unprompted review
Bbxworld logo

Reply from Bbxworld

Dear Barry

Thank you for taking the time to give your feedback. We really appreciate it.
Please let us know about your future experiences.

Yours sincerely,
BBX World

Rated 5 out of 5 stars

To Trust Pilot,

To Trust Pilot,

My name is Brian Skinner and I own / run a very busy Photography Studio based in the Hunter Valley NSW Australia and I am proud to be affiliated with BBX for nearly 20 years now.

The Australian Team at BBX are exceptional human beings and I count it a real pleasure to be associated with this fine company of talented business people.

I have been extremely successful in BBX and have secured first class business around the globe for the magnificent efforts BBX Staff and Managers from BBX have expedited for us over this 20 year timeframe placing us now as one of the preferred top picks for photography for all BBX Clients globally within BBX.

I simply can not put into words my gratitude and heartfelt jubilation for all the great business we have secured from BBX placing us now in a position to purchase a magnificent property portfolio .

Kindest Regards

Brian & Julie

Brian Design Photography of Australia
Brian Design Academy of Photography
Mobile : 04133 49 528

7 August 2019
Unprompted review
Bbxworld logo

Reply from Bbxworld

Dear Brian

Thank you so much for taking the time to leave an excellent rating. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Please let us know what we can do for you in the future!

Kind regards
BBX World

Rated 5 out of 5 stars

So easy to transact.

So easy to transact.
Responded to a listing for a new website.
Done.
I’m impressed!
Will certainly buy (and sell) through BBX again

7 August 2019
Unprompted review
Bbxworld logo

Reply from Bbxworld

Dear Keith

We are so grateful for your review.
Thanks for sharing your rating with us and the community.

Yours sincerely,
BBX World

Rated 3 out of 5 stars

Extremely helpful lady in Newcastle…

Extremely helpful lady in Newcastle Brooke Waters.
Extremely unhelpful lot on Gold Coast not to mention a very rude and objectionable state manager....ug
Difficulty spending trade dollars on Gold Coast.

7 August 2019
Unprompted review
Bbxworld logo

Reply from Bbxworld

Dear Di Van

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.
Please feel free reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Yours sincerely,
BBX World

Rated 5 out of 5 stars

Love BBX

Have used BBX a number of times over the last 20 years.
Today, with my new business, i would not have been able to survive the first 12 months without having BBX there to help me grow.

7 August 2019
Unprompted review
Bbxworld logo

Reply from Bbxworld

Dear Jason

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. We are thrilled that you enjoyed your experience!

Kind regards
BBX World

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