BBQ Spit Rotisseries Reviews 

3,495
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, excellent communication, and the extremely smooth, hassle-free ordering process available online. Many people also highlight the consistently high overall quality of the items received and the exceptionally helpful, highly personalized service provided by the team. Some reviewers were not happy with certain product details, specifically mentioning disappointing build quality or frustrating design limitations on specific items. A few consumers also noted that certain accessories did not fit properly on their equipment or made everyday outdoor cooking usage somewhat difficult.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great range and high quality... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting very fast shipping times... See more

Service

Customers report overwhelmingly positive experiences with service, highlighting great communication and fast... See more

Quality

Consumers find quality to be positive and consistently report satisfaction with the well-built items... See more

Order

Users describe positive interactions with order, highlighting a quick and efficient online purchasing process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow, I have already received my order & I only placed it on Wednesday & today is Friday!! Absolutely brilliant service! More than 5 stars actually. Been kept in the loop the whole way through th... See more

Rated 5 out of 5 stars

Excellent. Problem with the delivery rectified overnight before the long weekend. We overloaded it with an oversized pig and it performed flawlessly. I bought my first setup from these guys 10yrs ago... See more

Rated 5 out of 5 stars

Beyond sensational!!! We could not have been happier with our purchase. We tested the rotisserie out with just one piece of lamb to be sure we had the timing etc right and then launched into a funct... See more

Rated 5 out of 5 stars

I have ordered several items from BBQ Spit including a new BBQ and all accessories. One of the items was a BBQ cover, and after seveal months away I returned to find the cover sun faded and split - af... See more


Company details

  1. Grill Store

About BBQ Spit Rotisseries

Written by the company


BBQSPITROTISSERIES

About us

BBQ Spit Rotisseries is Australia’s largest spit roast store. Choose from over 70 models of spit rotisseries, smokers, pizza ovens, BBQs, and spit motors.




Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,495)

114 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered one day had it the next- great…

Ordered one day had it the next- great service,

10 August 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Hi Tim, thanks so much for the five star review! Glad we could get that order to you so quickly. Enjoy your cook-ups!

Rated 5 out of 5 stars

The web page kept crashing and the…

The web page kept crashing and the gentleman who took my call was very helpful and informative

10 August 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Hi Lyndon, thanks for the five star review and for letting us know about the crashing web page, we'll get that looked into. Really glad our team member was able to help you out over the phone in the meantime. Thanks again!

Rated 5 out of 5 stars

Fantastic

Fantastic. My delivery dispatched promptly arrived promptly.

3 August 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Hi Terry, thanks so much for the five star review! Glad everything was dispatched and arrived promptly. We appreciate you shopping with us!

Rated 5 out of 5 stars

Always a pleasure to deal with BBQ spit…

Always a pleasure to deal with BBQ spit rotisseries. They get orders to shipping so quick, they have a great range and good prices. Iv been a long time customer from when I bought my first offset smoker years ago, I have since downsized but still buying some quality gear!

6 August 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Hi Kieran, thank you so much for the loyalty and the five star review! It means a lot to hear you've been with us since your first offset smoker and still come back for quality gear. We really appreciate you.

Rated 5 out of 5 stars

Great product, at a great price.

The product was as described, and arrived quickly. I would deal with this seller again.

3 August 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Hi Mark, thanks so much for the five star review! Glad the product matched the description and got to you quickly. We'd love to have you shop with us again soon!

Rated 5 out of 5 stars

Great service!

The products lived to expectation and the service has been exceptional. Will be using Bbq Spit Rotisseries again.

3 August 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Hi John, thanks so much for the five star review! Really glad the products lived up to expectations and that the service hit the mark too. Looking forward to having you shop with us again soon!

Rated 5 out of 5 stars

The guy I spoke with was extremely…

The guy I spoke with was extremely helpful . as I was unsure as to what was available .He was very knowledgeable and able to help me with my hard to fix problems. Thanks again. Sorry I can not remember your name.

4 August 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Hi Nigel, thanks so much for the five star review! We're really glad our team could help sort out your tricky problem and point you in the right direction. We'll be sure to pass on your thanks to the team. Enjoy your cook-ups!

Rated 5 out of 5 stars

Dispatched quickly

Dispatched quickly. Great product. Courier took a while to deliver.

10 July 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Hi Adrian, thanks for the five-star review! Glad we got that out to you quickly and that you're happy with the product. Sorry the courier took a bit longer than expected on the delivery side. Enjoy!

Rated 5 out of 5 stars

Good quality product

Good quality product. Good price. Fast delivery. All food things.👍🏻

1 July 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Hi Nathan, thanks for the awesome review! Really glad you're happy with the quality, price, and delivery speed. Enjoy your cook-ups!

Rated 5 out of 5 stars

Prompt delivery and was also provided…

Prompt delivery and was also provided two options for shipping which decreased the cost.

9 July 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Thanks for your review, Amber! We’re glad the delivery was prompt and the shipping options helped reduce the cost.

Rated 5 out of 5 stars

quick and efficient ordering process-…

quick and efficient ordering process- items received were as they were described-

8 July 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Thanks for your review, Louay! We’re glad the ordering process was quick and efficient and your items arrived as described.

Rated 5 out of 5 stars

Good advice

Good advice. Good tracking. Good service

6 July 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Thanks for your review, Jack! We’re glad you were happy with the advice, tracking and service.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Great customer service.

9 July 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Thanks for your review, George! We’re glad you were happy with the fast delivery and customer service.

Rated 5 out of 5 stars

I love the product and feel like part of a family

I love the product and with post sale engagement, I feel like part of a family rather than a customer.

6 July 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Thanks for the wonderful review, Brenton! It means a lot to hear you feel part of the Flaming Coals family. We truly appreciate your support.

Rated 5 out of 5 stars

Shipped faster than expected

Shipping was earlier than expected. I look forward to trying the combination

6 July 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Thanks for your review, Peter! We’re glad your order arrived earlier than expected and hope you enjoy trying the combination.

Rated 5 out of 5 stars

Extremely fast service.

Extremely fast service. Got 2 Bedourie ovens as I left my others at a friends. Put them to good use last weekend with roast pork and roast lamb with veggies. Thanks for the quick service to make sure we were ready for the trip.

2 July 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Thanks for your review, Tim! We’re glad you were happy with our fast service.

Rated 3 out of 5 stars

Had to wait two weeks for a product…

Had to wait two weeks for a product which I bought. When buying the product it showed as in stock but received an email to inform me that there was no stock. Don't sell something you don't have.

2 July 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Hi Anton,

Thank you for taking the time to leave your feedback. We sincerely apologise for the inconvenience caused.

We understand how disappointing it is to place an order for an item that was listed as in stock, only to be advised afterwards that it was unavailable. While we do our best to keep our inventory accurate, there are unfortunately occasions where stock levels can change before our system updates. For that, we sincerely apologise for the inconvenience.

We appreciate your patience and your understanding, and we're continually working to improve our stock management processes to help prevent this from happening in the future.

Thank you again for your feedback.
Kind Regards,
Jade D.
BBQ Spit Rotisseries

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look