Wish I checked reviews before ordering. Saw ad on Facebook and ordered about 80nzd worth of products July 2019. 11 November 2019 today and haven't received anything. The same automated reply everytime... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Order skin matching foundation four months ago in July through Instagram/Facebook Ad Post. Got the Order # to track the order at body-boutique.store site showing the tracking bar that the item would b... See more
Ordered 2 items July 17th, it is now Sept 9th & I still did not get my order! Emailed a zillion times & all I get is the same generic email back that due to the overwhelming product demand they are ba... See more
Like everybody else I ordered back in July. Received a couple of sorry heavy demand type emails in the early days, and have still not received anything. I ordered via their Facebook and now know that... See more
Avoid this site
Avoid this site! Never got what I piad for and can't get in touch with angyone.
Not a good shopping experience
Not a good shopping experience.
30 days + shipping experience.
Horrible customer service.
Not to mention that the products are beyond sub par to their competitors.
Ordered makeup 7/19/2019
Ordered makeup 7/19/2019. Lot of emails to them and no product and no refund. They need to be sued
Absolute scam
Absolute scam. I paid $50 for foundation over a YEAR ago and I have yet to receive my product. I have emailed incessantly, once I got a response saying there were delays but for months now, nothing. I have no refund nor product. Do NOT order from these people!!!
Scam
Never got my order! I order on June 30, 2019 and, almost year later, still nothing.
Actually zero stars is my choice
Actually zero stars is my choice. Placed an order July of 2019 - never received. But of course they got their money!!
I give them less than 1 star
I give them less than 1 star. I placed an order and it was taking longer than what I was told. I contacted customer service and they told me that it was in route. After continuing to track my order a few days after speaking with customer service, my order could no longer be found. When I contacted customer service, they were not able to help me because the order couldn't be found. I NEVER received my purchase or money! DO NOT ORDER FROM THEM!!
Sounds like I'm not the only one
Sounds like I'm not the only one. Thought I'd add this to the pile. Ordered in July 2019. Nothing came through. Only automatic replies from the company when I message them. I did order about 6 months prior. Same product. And I got it. It works great. That's why I had no troubles ordering a second time. An absolute fail though.
SCAMMERS
Hey! I think I can help...
I have had a terrible similar experience with Lux Skin. I have gone back through their Instagram account names and I can see that this company used to be bodyboutique before, and stopped using the name when all these issues arose!! It is luxskinco on Instagram and Lux Skin on Facebook.
The only reason they got a star is…
The only reason they got a star is because had to select one to leave a message. i see im not alone. I ordered in June 2019 and never received my product. I have sent countless emails and they have yet to rectify the issue. Please do NOT order from this site it is a total scam!!
Horrible horrible
Horrible horrible. Like w wry one else I ordered back in July of 2019 and all I get is the same automated email saying shipping takes 10-30 dayS. Total bull. Lost 30$ to these scammers
Ordered product last year and I’m still…
Ordered product last year and I’m still waiting 😡😡😡😡😡
Total scam!!
Total scam!!! Order in July 2019 and no product received, sent many emails No response, theres no phone number to ring ... lost $40 ... I hope they get caught and make them pay back everyone!!
S C A M !!!
I ordered back in July of 2019 and still haven't received my package. I've sent countless emails only to be sent the same automated email back every time! Such a scam, I will never order from here again.
I order a foundation July of 2019
I order a foundation July of 2019, and I'm still waiting for it. I already try to track my order and says "no order found". I want my money back, I'm so disappointed!!
This company deserves a -1
This company deserves a -1. Like everyone I placed a order in July2019. All I’ve received is one email saying my products will be sent soon. What a joke! There has to be something we can do about this company and the scam that it is.
So I'm not the only one
So I'm not the only one, I'm so upset that with all the tech in the world we are still being scammed. I ordered in November 2019 and still no product. Their damn email keeps repeating itself. I would like my money back but it seems I won't be having it by seeing these reviews. SMH!
I ordered and paid in July 2019
I ordered and paid in July 2019, still no product
SCAM!!!
SCAM!!!
I HAVE ORDERED FOUNDATION IN JULY 2019 AND STILL HAVEN'T RECEIVED IT! I HAVE SENT SO MANY EMAILS TO THEM BUT THEY DON'T RESPOND! THIEVES!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








