No Birds Reviews 

60,309
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 6,441 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and professional team, noting that staff members are extremely helpful, polite, and always ready to answer questions. People consistently highlight the affordable pricing, immaculate vehicles, and seamless, fast pick-up and drop-off experiences throughout their entire trips. Some reviewers were not happy with the customer service, mentioning uncomfortable encounters with unhelpful or disappointing staff members during pickup. A few consumers additionally noted minor vehicle mechanical troubles, unexpected extra charges, or confusing billing complications upon completing their rental agreement. Other people experienced occasional inconveniences regarding vehicle readiness or specific interior accessories.

What people talk about most

Service

Consumers find service to be positive, highlighting efficient pick-up and drop-off processes that take only... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing the team as courteous, friendly, and... See more

Price

Customers consistently note positive experiences with price, highlighting very competitive rates, affordable... See more

Product

Reviewers mention positive feedback about product, highlighting that vehicles are generally immaculate,... See more

Quality

Clients share positive opinions on quality, consistently highlighting that vehicles are immaculate, clean,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always pleasant staff. One issue not related to No Birds - disappointing that the Sydney Airport has moved the shuttle bus station so far away from the terminals. Wondering if feedback can be given.... See more

Rated 5 out of 5 stars

Yes the price is important, and yours was fair. We hired a Mitsubishi Outlander for the family to enjoy an excursion around parts of NSW, and it was also important that the mileage was unlimited alt... See more

Rated 5 out of 5 stars

From booking the car, pick up and drop off car , the process was easy and efficient. The staff receiving telephone calls and reception were helpful in particular staff at reception that assisted me wh... See more

Company replied

Rated 5 out of 5 stars

Great and straightforward service. One small but impactful suggestion. It will be great if you have a whatsapp number for us to call for shuttle bus. Many international guests have affordable roaming... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Accessories Store

Written by the company

Weekly rental rates from $41 a day! Long term rental rate from $39 a day. Expect no hidden fees and no unpleasant surprises with No Birds. Save real money with car hire in Sydney and Perth. A fleet of over 3,000 new Toyota, Mitsubishi, Hyundai, Kia & Suzuki. For Bookings Visit: www.nobirds.com.au


Contact info

4.8

Excellent

TrustScore 5 out of 5

60K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(60,309)

5,837 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

BEST CAR RENTAL company

Over the last 10 years we have consistenly used No Birds and have always found their service and help, warm, professional and offering excellent value for money. Cannot recommend them highly enough.

23 June 2026
No Birds logo

Reply from No Birds

Dear Noella,

Thanks for your positive feedback.

Regards,
Nobirds

Rated 5 out of 5 stars

its a no brainer

its a no brainer. Coming to Perth, book No Birds Hire car - every time is a breeze pick up and drop off.

18 June 2026
No Birds logo

Reply from No Birds

Dear William,

Thanks for your positive feedback.

Regards,
Nobirds

Rated 5 out of 5 stars

Easy process

Easy process. From online booking, collection and returning. Rental car is of good quality and customer service is amazing. Value for money as well! Highligh recommended.

18 June 2026
Rated 5 out of 5 stars

Recommend to hire!

The car hire process was smooth, and the car we rented (small hatch) was also easy to use and great!

I had emailed customer support prior to my trip on some queries of mine and they answered it very swiftly and helpfully too.

17 June 2026
Rated 5 out of 5 stars

Great service and easy process

Always easy to book online, quick and easy pick-up from the airport. Efficient and quick process on arrival to the office with paperwork. Staff is very helpful with assisting with car play and then I am ready to go.
Price is amazing .
Thank you for your great service.

17 June 2026
Rated 5 out of 5 stars

Great experience with No birds car…

Great experience with No birds car rental!:) From booking, to amend booking, collection of vehicle, return of vehicle and even the after service toll deductions were swift and easy. Pricing is much affordable compared to other international brands. Services were not compromised. Recommend:)

16 June 2026

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