Horrible customer service never…
Horrible customer service never received my refund
23 June 2019
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Contact info
8710 W HILLSBOROUGH AVE SUITE 220, 33615, TAMPA, United States
- 7272752002
- admin@baylays.com
- baylays.com
The product was really really really of…
The product was really really really of poor quality
9 May 2019
Unprompted review
Easy to order and quick delivery
Easy to order and quick delivery. The outfit was great would order from company again.
5 May 2019
Unprompted review
I didn't receive my order when it said…
I didn't receive my order when it said package delivered i was outside and seen the postman put the mail in the mailbox when i went to retrieve it there was no package i don't want a refund just a replacement.
18 April 2019
Unprompted review
First time buyer
First time buyer, pleased with quick delivery, product looks great
17 April 2019
Unprompted review
The is not great
3 April 2019
Unprompted review
Item ordered by accident
Item ordered by accident, prompt return information ! Good Customer service
26 March 2019
Unprompted review
Received merchandise that was unwrapped…
Received merchandise that was unwrapped and expired. Called and emailed several times to resolve the problem. Did not get a response until I called the fourth time. Both companies said they issued a refund and its been over 10 days and I haven't gotten my money back. Buyer beware! I will never shop this merchant again.
26 February 2019
Unprompted review
SLOW
Ordered on the 8th it shipped on the 12th today is the 16th and still do not have maybe you should work a little bit on shipping.
16 February 2019
Unprompted review
Reply from Baylays
Hello. We have investigated the order, there are unexpected delays with the postal service. We are very sorry for the inconvenience. Thank you for your patience. We will continue to monitor the order to ensure it is delivered as soon as possible. Kind Regards, Team BayLays
The wrong item was delivered
The wrong item was delivered. Notified them that I wanted a return or exchange that same night. Eventually the issue was resolved. Would order from again.
15 February 2019
Unprompted review
Reply from Baylays
We are sorry for the bad experience. We did not hear anything on this order. Please reach out to us with your order number and concern at admin@baylays.com. We look forward to assisting you with your order.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.