Very helpful and organised agent (Natasha).. she went beyond to assist my booking.. easy to talk to and attentive to our needs.. the booking process seems so smooth up to the final itenerary..she give... See more
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Company details
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- Tour Operator
Written by the company
Bayfinch Holidays UK is an established online travel company specialising in creating personalised holidays tailored to your plans, preferences and budget. With over three years of experience, we have built our reputation around personal service, attention to detail and reliable support from the moment you make an enquiry until you return home. Our dedicated team of experienced travel professionals takes care of the details, from arranging flights and accommodation to transfers, excursions and other travel requirements. We take the time to understand what you’re looking for and work closely with you to create a holiday that’s right for you. Whether you’re looking for a relaxing beach escape, a city break, a family holiday, a multi-destination adventure or something completely bespoke, we’re here to make the planning process straightforward and stress-free. With hundreds of Trustpilot reviews from travellers who have trusted us with their holidays, we’re proud of the reputation we have built and the trust our customers continue to place in Bayfinch Holidays. Your holiday, carefully planned. Your journey, personally looked after.
Contact info
10 MONTACUTE ROAD, SM4 6RL, MORDEN, United Kingdom
- 0204 520 4046
- info@bayfinchholidays.co.uk
- bayfinchholidays.co.uk
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Fantastic service quick easy really…
Fantastic service quick easy really impressed with the package I got for my 70th birthday in 2028
Damian was extremely patient and told…
Damian was extremely patient and told us all we needed to know
Thank you
What a great company to deal with ,,
What a great company to deal with ,,, Jessica has been amazing with all her help for our trip to BALI November 2027,
We had several ideas on where we’d like…
We had several ideas on where we’d like to go, and both Paul and Mark were so helpful, even through all the back and forth. Very quick to answer questions and come back with alternative suggestions.
We would highly recommend Bayfinch Holidays and their fantastic team.
I had the best experience from start to…
I had the best experience from start to finish
Jessica was amazing helping myself and husband find our dream holiday
Nothing was to much for her even tho I was back forward with txts about hotels ect and I was apologising as we would get it all set up then change our minds
I would highly recommend this company and most off all Jessica .
Jessica certainly knows what’s she is doing and nothing is to much for her she will bend over backward to make her customers happy . So thank you Jessica for putting together our trip for next year
Greg kept me informed of the hotels etc…
Greg kept me informed of the hotels etc for Thailand which I asked about. Although not booked yet but very helpful.still considering the options but came up with a good selection.
Bayfinch has been amazing!
Bayfinch has been fantastic, we have booked Thailand through them and Greg also went over and above searching for everything needed for Florida, nothing was a bother and I bothered him 😅
Great job Greg i appreciated everything you did, very grateful!
I would highly recommend Bayfinch and use them again in the future! 🥰
Lynn
Great booking experience
Had a really easy and stress free experience booking with bayfinch for my holiday to Thailand, Indonesia and Bali.
Gregg was really helpful, got back to me quickly and was able to tailor everything exactly as I wanted.
Incredible service
Booked an holiday with Bayfinch last year and I had an incredible time. Decided to book another one this year and for reasons beyond my control, I’ve had to make lots of adjustments with the bookings and worried at a point that I could lose the whole package. However, Greg was incredibly patient, understanding, provided information in a timely manner and was able to process my rather unique requests. I would like to say thank you to you guys and most especially Greg for providing an excellent service!
Dylan was very Professional throughout…
Dylan was very Professional throughout our discussions and went that extra mile in developing a 'tailor-made' and cost-effective Holiday Package to suit my needs.
I would have no hesitation in recommending this Company to others seeking a good Holiday experience
Very helpful
Dylan.
Was very helpful and quick with all the information about Bali. The price was very good. Will contact him when the time is ready.Thank you for your help
Research for a trip
I reached out to Bayfinch holidays about a possible trip . Dylan was very prompt with his reply and very in depth with his his research . Unfortunately I’m not sure if at this moment in time if we will be able to do the trip due to other circumstances. But Dylan was very helpful and not too pushy !
I dealt with greg
I dealt with greg. He was very attentive to my requests. Very patient with me changing plans. Professional, helpful and tailored to the finances i had x thank you x
Dylan went above and beyond to help us…
Dylan went above and beyond to help us find a dream holiday in the Caribbean. I would highly recommend Bayfinch holidays. And will use again
Bali trip
A group of 8 of us have just booked a holiday to Bali it was so easy to do but we have to give a massive shout out to Richard who was so helpful and patient.Nothing was too much trouble for him hes a real credit to the company
Greg was very helpful to find a perfect…
Greg was very helpful to find a perfect holiday for me! Highly recommended!
Bayfinch Holidays-Excellent service preparing a personalised holiday
Excellent service. Dylan was our travel consultant and he was excellent. Nothing was too much trouble. He has put together a personalised Japan trip for us taking into account all our requirements. We are now very much looking forward to the trip. He was responsive and informative when we had questions. Al in all a really good service.
Paul listened to our needs and helped…
Paul listened to our needs and helped us plan our trip to Japan. He was accommodating and answered all our questions. Very good customer service. I will book my next holiday with Bayfinch holidays.
I honestly can't recommend this company…
I honestly can't recommend this company highly enough. From the very beginning, every member of the team has been professional, friendly, patient, and genuinely committed to making sure everything was perfect. Nothing has ever been too much trouble, and they've always responded quickly to any questions or requests.
Richard, in particular, has been absolutely outstanding. He has gone above and beyond at every stage, taking the time to help, explain everything clearly, and make sure every detail of our holiday was taken care of. His customer service has been exceptional, and it's obvious he genuinely cares about his customers and wants them to have the best possible experience.
Thanks to Richard and the rest of the team, booking our holiday has been completely stress-free. Their knowledge, attention to detail, and willingness to help have given us total confidence that everything is in safe hands.
If you're looking for a holiday company that truly values its customers and provides first-class service from start to finish, look no further. I wouldn't hesitate to book with them again and will happily recommend them to family and friends. Thank you all, and a special thank you to Richard for everything you've done! ⭐⭐⭐⭐⭐
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