Battery Buddy Reviews 

261
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent service and product quality. Customers consistently highlight the competitive and reasonable prices, often noting that they are better than other online retailers. The ordering process is described as easy, with a clear and user-friendly website that helps people quickly find what they need. Many people also appreciate the prompt and fast delivery, with items arriving quickly and well-packaged, often with free shipping. However, some customers experienced delays in receiving their orders, attributing these issues to the postal service rather than the company itself. A few others also felt that a product they purchased was not a suitable replacement for their watch, and some noted the absence of an expiry date on the battery or packaging.

What people talk about most

Product

Customers had positive experiences with product, often praising the good quality and reasonable prices of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and prompt delivery... See more

Price

People report positive experiences with price, consistently finding them to be very reasonable and... See more

Service

Customers consistently note positive experiences with service, with many expressing satisfaction and stating... See more

Order

Consumers generally report positive experiences with the ordering process, highlighting ease of ordering and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A good selection of small batteries at competitive prices, including the watch batteries that I was looking for on BB's clear and easy-to-navigate website. Products arrived promptly via Royal Mail 2... See more

Rated 5 out of 5 stars

Bought a replacement watch strap buckle from Battery Buddy. Queried size to make sure it was suitable and got fast response. Price including postage was very reasonable, part arrived quickly, good qua... See more

Rated 5 out of 5 stars

Needed battery for watch, easy ordering fantastic price for two quality batteries. Very pleased with service, items well packaged and prompt delivery even with the bank holiday weekend, well done

Rated 5 out of 5 stars

Watch batteries i wanted were in stock. Ordered on Monday and delivered on Wednesday by royal mail 2nd class post. The price of batteries with free delivery i consider Fantastic service. Will use... See more


Company details

  1. Battery Store

Written by the company

Supplier of watch batteries from leading brands including Seiko, Maxell and Renata, a wide range of leather, silicone and rubber watch straps, watch related accessories including spring bars and replacement buckles and household batteries from Energizer, Duracell, JCB and Panasonic. Free UK delivery, bulk discounts and same day dispatch on every UK order.


Contact info

4.8

Excellent

TrustScore 5 out of 5

261 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(261)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Wrong battery

The web site said the it was a replacement battery for a Seiko watch but it wasn't. bought the correct battery from another site.

2 September 2025
Battery Buddy logo

Reply from Battery Buddy

These batteries are manufactured by Seiko but not specifically or solely for Seiko watches. The battery code must also be matched correctly in order to fit the specific watch. The product detail page does not state these are solely for Seiko watches.

Watch battery sizes vary across all brands and are denoted by the manufacturers code. For example 399 / SR927W or 377 SR626SW

Replacement batteries should be selected by matching this code to your existing battery and then choosing from the available brands as a preference. A Seiko manufactured battery will work fine in a Casio watch or vice versa as long as the battery is the correct code/size for the watch.

Rated 5 out of 5 stars

Recommended 100%

I found what I was looking for on your website, purchased it quite quickly and placed my order.
The price was reasonable and delivery was quick.

26 August 2025
Rated 1 out of 5 stars

Still haven't received battery order…

Still haven't received battery order after 6 days, I know royal mail is equivalent to Hermes evri with pathetic service now. It's more the fact the seller hasn't bothered to respond to 3 emails asking if despatch has happened and where is the parcel as possibly seller has tracking, which I don't have.

21 July 2025
Battery Buddy logo

Reply from Battery Buddy

I'm sorry to hear Royal Mail have not yet delivered your order. Unfortunately sometimes they are slower than we would all like them to be. I can confirm your order shipped 2 hours and 32 minutes after it was placed by your chosen delivery method at checkout.

Regarding your emails. The first was sent at 5:25pm on Friday which is after our closing time. The second was sent at 10:25am on Saturday on which we are closed. The third was sent at 1:05pm also on Saturday. A response was then sent to you by email on Sunday at 12:55pm. 35 minutes after our response was sent to you this review was left.

Tracking is shown on your account screen and has now also been sent to you by email. If you would like further confirmation such as proof of shipment or tracking progression with timestamps please contact us again by email.

Rated 5 out of 5 stars

Easy to order

Easy to order, correct product, and excellent fast delivery. All aspect of this order first rate. It has to be 5 stars.

18 June 2025

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