Battersea Reviews 

Stopped my monthly payment as I was being pestered by a consultancy firm asking me to pay more. This firm was costing them £10’s of K’s so don’t need my money.

I have just rescued my 4th Battersea dog. I cannot thank the staff at London & Brands Hatch Centre enough for all the hard & rewarding work they do. It’s good to know that my dogs have had a great start with Battersea before they came to me. Have only had my Cookie for a week now and she has settled so well after a bad start for her. Thank you again Battersea you are an amazing rescue centre.

The experience was fantastic and the process was good and I would recommend anyone to get a dog from Battersea the dog we got has settled in well

Battersea are an amazing charity and the process from start to finish was excellent. We saw three cats and were told all about them, background, behaviours etc. We chose our cat and took him home the same day. I would definitely recommend them for rehoming and our cat Spock has settled in nicely to our home.

Working with Battersea Cats & Dogs was an absolute delight.

My new companion, a senior cat called Smudge, could not be a more perfect fit for me. I've never met a more affectionate cat, and she has enriched my life exponentially.

The volunteers went out of their way to accommodate me and took excellent care of Smudge in the meantime.

I collected my beautiful cat, Coco, today from Battersea in London. The staff were absolutely amazing especially Paige and Graham on the reception desk. They made me feel so welcome. The process was dealt with professionally and I have nothing but admiration for the team. Well done. Highly recommended.

The information I was given by the carers at Battersea was excellent. When we arranged a visit to see our puppy Jax, he was exactly what we had expected. They had done a wonderful job with him while he was with them. He is great with walks and recall and they have great advice about using his food throughout the day as rewards. That definitely works. Thank you to all the amazing staff at Battersea. Jax is now very settled in his new forever home with the Davisons xx

What an amazing place to go to , the team there are amazing and so helpful, our little Buddy is setting in amazingly in his forever home.

The online registration was simple and quick. Battersea deal with all your needs during this and what you have to offer and what you would like. They will match you to a dog if they can and the whole team are very passionate about the whole process and making sure both you and the dog are a match. They are superb to work with and so informative at all stages. They even want you to update how everything's going when you rehome a dog. They have tons of videos and advice online. You really could not be in better hands and so are the dogs.

We thought our visit was well planned by the Battersea team. .Being greeted cheerfully on arrival by reception team to meeting our kitten, being interviewed and talking through kitten’s health and well being. All questions asked were answered by the team who clearly knew their stuff. It was a comfortable and professional experience. Such a lovely place, with a team who clearly love what they do.

So helpful, caring and understanding of what cat's would suit us.
Have adopted from Battersea before and would recommend

Our experience from Battersea of Windsor was amazing from the word go. The staff are amazing; professional & friendly; communication was supportive & informative & is continued after we adopted our girl. BOW has beautiful surroundings that are very well maintained. Please consider adopting it is so rewarding & the love is endless.

Thank you BOW xx

Staff responded to my enquiry quickly and efficiently, we’re very knowledgeable and supportive during the whole process resulting in my new four legged companion now having a forever home.

We recently adopted a cat through Battersea and I can't speak more highly of the organisation. Everything was so well organised, everyone we dealt with was super lovely and helpful, and the animals seem very well taken care of. The adoption fee is incredibly reasonable considering how much work goes into keeping the animals safe and happy, not to mention the treatments such as neutering that are already sorted. I'll be setting up a monthly donation for sure. We're proud to say our new addition is a Battersea cat :)

We adopted our white staffy cross Krystal from Battersea 11 yrs ago and can’t say a bad word about Battersea. I believe they do an amazing job. We have donated for the past 11 yrs and we still have her but I am concerned to hear that they put some cats and dogs down especially when they healthy.
Also, will miss Paul terribly the programme won’t be the same without him !

Reading the previous reviews from people who have found themselves in the distressing situation of having to give their pet away breaks my heart but also validades my experience. Myself I my partner tried to adopt a large dog so a lady did a home visit and wrote lots of notes on her very important notebook!! We tried to follow up but never got a response. Finally my partner wrote a complaint and to my surprise they admited that the dog we were interested was put to sleep. I was shocked and angry! I still think about this poor mastiff to this day. We proceeded to purchase a great dane from a breeder and rescued a little dog straight from the owner (could not take care of him anymore). My dogs are happy but to this day I think I could have given that mastiff a good life. More laws need to be put in place so these so called charities are better regulated. Shame on you Battersea!!

I have nothing but good things to say. The team have been excellent at keeping me updated on the progress during rehoming, far beyond my expectations. Their due diligence and care in finding suitable their animals shows how much they care for the animals wellbeing. The animals seem well looked after and they are given all medical care to get them well to be rehomed, with a reasonable adoption fee that wont even cover this expense.
I have no hesitation to use them in the future.
The staff are extremely pleasant.

Applied online fill out application sent me another form filled that out sent pictures of house and garden haven't heard anything more and there's loads of dogs on the website that fit my criteria it's not fair on the animals being kept there when there's owner's waiting, it's fair enough saying we have to carefully match the dog but they are way to strict and owners have to be perfect, my daughter got a dog from the dogs trust picked a dog on the website filled out the form rung her the next day 2 days later she went down there and met the dog 3 days after that she picked the dog up that's how it should be then perhaps battersea wouldn't have so many dog's.UPDATE have now rescued a dog from another charity no problems what so ever.

Terribly distressing to read these stories.
So, considering enough people have raised concerns about Battersea, what can be done about this?
What IS being done about this?