Bathsupermarket Reviews 

77
•
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

I placed an order for a full bathroom suite and had to get a refund on the initial order because they told me after taking payment that items were not in stock. I reordered again, only to... See more

Rated 1 out of 5 stars

Dreadful delivery Took a day off work to fit promised delivery 10am-12am Nothing arrived Rather than blame royal mail use decent courier To all thinking of using this outfit, i too negate wa... See more

Rated 5 out of 5 stars

Fantastic service. Identical shower to a "big name" store for almost half the price. Sent very quickly with tracking from day one and delivered in two days - phenomenal for service. over Christmas pe... See more

Rated 5 out of 5 stars

Really pleased with entire process. When ordering you’re given a guide delivery date which is so helpful. Delivery driver happy to bring the parcels into the hall. Item well packaged and really surpri... See more

3.3

Average

TrustScore 3.5 out of 5

77 reviews

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3.3

All reviews

(77)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impeccable service!!!!!!!!

Was well informed on my order and even though at the time when I made the order the order was delayed due to some miscommunication on their side they still kept me informed and compensated me with a upgrade which they didn’t have to. I will be recommending this service to other people around me as they had great customer service and gave me accurate time frames when the unit will be back in stock and when it will arrive to me. This is what all companies should embody!

26 April 2023
Unprompted review
Rated 5 out of 5 stars

Great after sales service.

Delivery was prompt and well-packed.

Despite that, the couriers managed to smash the bathroom basin into shards.

A quick email with some pictures, and the guys dispatched a replacement that arrived the next day.

Things go wrong sometimes - it's how you deal with them that counts, and I couldn't have asked for a better response.

22 March 2023
Unprompted review
Rated 5 out of 5 stars

Great seller

Great seller, purchased an item that arrived unfortunately damaged (possibly currier fault, unknown) but customer service was prompt, helpful and I was updated for every step. Product now looks great.

16 September 2022
Unprompted review
Rated 5 out of 5 stars

Prompt delivery, good communication, and great price

I ordered some items for a new bathroom. The delivery was very quick. Also, I had to contact their support for a minor issue. They responded promptly and helpfully and the issue was fully resolved. Everything was as advertised and expected. My review relates to order number 50395 placed on March 31st 2022.

6 April 2022
Unprompted review

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