Would highly recommend. Ciaran replied to my queries very fast. He organised for my purchase to be made available for pick up by a courier in one hour. Much appreciated after I was let down by another... See more
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Review summary
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Reviews shaping this summary
Great selection of products. Finally found a pair of long nose basin taps, so water no longer drips down the inside of the basin & I can wash my hands with pleasure. Great service & communication th... See more
Company replied
I have just ordered from Mick at Bathroom Outlet - what can I say, a complete gent! Not pushy at all, just really helpful and happy to talk me through options relating to my bathroom needs for my new... See more
Company replied
Absolutely fantastic service from Mick at Bathroom Outlet! We purchased various products online and Mick was so helpful throughout the whole process. He was brilliant over the phone, saw the... See more
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Company details
- #1 of 7 best companies in Bathroom Supply Store
- #2 of 5 best companies in Bathroom Remodeler
- #1 of 5 best companies in Do-it-Yourself Shop
- #2 of 6 best companies in Flooring Store
- #2 of 13 best companies in Home Improvement Store
- #1 of 5 best companies in Tile Store
Written by the company
Bathroom Outlet is a proudly Irish, family-run online bathrooms retailer with over 30 years of industry experience. We offer high-quality bathroom products for collection or delivery anywhere in Ireland, with all orders dispatched from our Sandyford, Dublin warehouse. Bathroom Outlet was founded to make premium branded bathroom products more accessible online in Ireland - at competitive prices. In addition to serving residential customers, we work closely with architects, interior designers, developers, builders, and plumbers to deliver tailored bathroom solutions.
Contact info
4.9
Excellent
505 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 week
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Excellent post sales service
I had an issue with a shower that I bought. It was a supplier issue. Ciaran jumped onto it and had a new shower out to me in 24 hours. He was absolutely fantastic to deal with. I was so impressed and would strongly recommend the team
2 December 2025
Unprompted review
Reply from Bathroom Outlet
Thanks, Dave. We're delighted to hear Ciaran got everything sorted so quickly. We really appreciate the recommendation.
Brilliant prices and customer service
I had a brilliant experience with both the site and with Mick on email and the phone; there's always a concern with seeing such good prices online that you're taking a risk but they are a longtime business with the warehouse in Dublin, great to help adapt your shopping list to what you need even if you can't see it immediately in stock. Highly recommend.
27 November 2025
Unprompted review
Reply from Bathroom Outlet
Thank you, Susan. We’re delighted to hear this! Mick and the team will be thrilled with your feedback. We really appreciate the recommendation.
Good Experience.
Delivery was slightly slower than I hoped/expected but communication very good. Good value. Had a unit handle that was slightly damaged which was replaced immediately, without any fuss. Good experience.
13 November 2025
Reply from Bathroom Outlet
Thanks, Paul. Glad to hear you had a good experience, and we appreciate your feedback.
Good customer service
25 November 2025
Unprompted review
Reply from Bathroom Outlet
Thanks so much for your feedback - we really appreciate it.
Bathroom cabinet
The cabinet looks lovely. It took a few weeks to arrive but was delivered well packaged in excellent condition. I'm looking forward to having it mounted on the wall, time will tell after that in terms of quality
13 November 2025
Reply from Bathroom Outlet
Thanks so much, Bernadette. We're delighted to hear you love the cabinet and we hope it looks perfect once installed.
Excellent customer service
The level of customer service that I experienced with Bathroom Outlet was second to none. They are efficient, courteous and deliver to promised timelines. I would have no hesitation in recommending Bathroom Outlet for all bathroom needs.
25 October 2025
Unprompted review
Reply from Bathroom Outlet
Thank you so much for the wonderful feedback. We're delighted to hear you had such a positive experience and really appreciate the recommendation.
Good products and excellent service
Good products and excellent service
27 October 2025
Unprompted review
Reply from Bathroom Outlet
Thanks so much, Eamon. Delighted you were happy with everything.
Easy purchasing experience and 10/10…
Easy purchasing experience and 10/10 customer service and also great price for the quality of the product range.
13 November 2025
Unprompted review
Reply from Bathroom Outlet
Thanks so much, Duane. We're delighted you were happy with everything.
I am very happy with the products I…
I am very happy with the products I purchased,
A order confirmation would have been great and I am also still waiting on a invoice which I have requested several times.
I hope to do more business with you but you must provide the relevant paperwork.
28 October 2025
Happy with purchase and from purchase…
Happy with purchase and from purchase to delivery was only about a week, so good service.
30 October 2025
Reply from Bathroom Outlet
Great to hear you're pleased with both the product and our service. Thanks for taking the time to leave us a review.
Great prices and delivery was easy…
Great prices and delivery was easy would definitely 👍🏽
29 October 2025
Reply from Bathroom Outlet
Thanks for your kind words. We're so glad you found our prices great and delivery easy. We appreciate you choosing us.
Excellent customer support
7 November 2025
Unprompted review
Reply from Bathroom Outlet
Thanks so much, Jagpreet. We really appreciate your feedback.
Very positive experience
Very positive experience. Ciaran was beyond helpful and managed to organise an item for collection the same day for me as I was in a rush! Really fantastic customer service, he dealt with the situation very professionally and when I came to collect the item he even brought it out to the car for me depite the rain. Very happy and would have no hesitation in recommending them. Thanks again, Ciaran!
30 October 2025
Unprompted review
Reply from Bathroom Outlet
Thank you so much for your kind words. We're delighted to hear you had such a positive experience and that Ciaran was able to help get everything organised so quickly. We'll be sure to pass on your lovely feedback to him - he'll really appreciate it. Thanks again for your recommendation and for taking the time to share your experience.
Efficient & helpful at point of order &…
Efficient & helpful at point of order & delivery
28 October 2025
Unprompted review
Reply from Bathroom Outlet
Thank you for your kind review. We're delighted you found our service efficient and helpful.
Great value and service
Best price on the product I needed. Fast delivery.
7 October 2025
Unprompted review
Reply from Bathroom Outlet
Thanks so much, Niamh. We're delighted you were happy with the price, service and fast delivery.
I just discovered this company…
I just discovered this company recently. I needed a new mirror for bathroom and when I called I got a lovely guy called Ciaran. He was so helpful and went through all their stock over the phone even though it was a relatively small order. I got a gorgeous LED one the perfect size. I hope to do a total bathroom revamp in the future and will be calling Ciaran again!
1 November 2025
Unprompted review
Reply from Bathroom Outlet
Thank you so much for your lovely review. We're delighted to hear Ciaran was able to help you find the perfect mirror and made the experience so positive. We really appreciate your kind words and look forward to helping you again when it's time for your bathroom revamp.
I spoke to 3 different bathroom places…
I spoke to 3 different bathroom places before I got to speak to mick@bathroom outlet and I have to say my faith was restored in customer service after dealing with mick what a very helpful man he went above and beyond his job and thankfully he did ring him he will sort you with whatever you need 5+ stars all day long
30 October 2025
Unprompted review
Reply from Bathroom Outlet
Thank you so much, Jacqueline, for your wonderful review. We're delighted to hear Mick was able to help and that he made such a positive impression. We'll be sure to pass on your kind words to him.
Disappointed by the special order…
Disappointed by the special order returns policy. Feel it should be labelled more clearly.
7 October 2025
Reply from Bathroom Outlet
Thank you for your feedback, Aoife. We appreciate your comments and will review how we can make this clearer for customers.
Reply from Bathroom Outlet
Thanks, Jeff. Great to hear you were happy with the quality and price.
Good product and price but delivery is…
Good product and price but delivery is overpriced
24 October 2025
Unprompted review
Reply from Bathroom Outlet
Thank you, Jess. We're glad you were happy overall. We work hard to keep delivery charges as low as possible, and we'll take your feedback on board.
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