BathLab.co.uk Reviews 141

Very helpful regarding availability and delivery dates. I ordered a shower tray which was in the sale and needed it to arrive asap over Easter. Greg was very responsive and kept me updated. I would definitely recommend BathLab

Amazing customer service, very helpful and corresponded very quickly

My go-to for bathrooms!

What an amazing experience this was. From great price to really good quality of the products. Communication is outstanding and even months on from purchase very helpful.

Speedy delivery & good communications

Exactly the item I needed and colour match to the taps and plug. Delivery took a lot longer then expected.

Whole experience was excellent. Proper, considered help when I asked about delivery and the best packing of a delicate item (mirror) I've ever seen. Arrived on time and we're delighted with it. The price was very competitive.

I ordered a product which was swiftly delivered and excellent quality. It was priced lower than elsewhere. I intended to keep it but it did not fit properly in my new bathroom. Greg was very helpful and understanding and arranged a prompt refund. Can't recommend highly enough.

I actually bought my radiator from BathLab 18 months ago, but this review is prompted by the incredible customer service I received from Greg when some flaws appeared on Friday. I must've emailed close to 5pm, yet by midday on Monday, he'd arranged for the manufacturer to send me a replacement. I'm really impressed by the prompt, professional and helpful service Greg provided. Thank you!

fast delivery, great service

Ordered a bathroom mirror on Tuesday morning, arrived Wednesday at 08:30. Because the mirror was supplied with wall plugs and hooks, it was fitted in under an hour. The mirror is good quality, at a competitive price.. Excellent all round service

Quality service and goods & I will use you again, infact I have now used you twice.

Very attentive responsive service. Will definitely use again.

Very quick delivery and very responsive to queries etc. would recommend any day.

I ordered a specific bath, which would have been perfect for our new bathroom. Three days later we were contacted to say the bath chosen was no longer in stock and offered us a smaller bath or a refund. I chose the refund and was informed it would be processed and returned 3-5 working days later (02 Jan). On 09 Jan I contacted company to say still had not received refund and on 10 Jan I then received notification that they had cancelled the order and issued a refund which would take 3-5 days to clear.
In fairness, my communications were answered promptly, I was just disappointed that it took so long to get my money back, so I could order a replacement bath.

They were the best price online for the mirror we purchased. Happy with item and no issues.

Great service, product and delivery! What more can I say. Will definitely be using bathlab.co.uk for any future bathroom items

Bought a mirror which was delivered with a chipped edge. I contacted them and they sent a replacement the next day, no fuss and no quibble. Really appreciate their excellent service.

Bought vanity unit, basin, WC pan, cistern, unit and handles. All came well protected and on time. Pleased with the quality. I made a mistake with the order and got through to speak to someone immediately who cancelled that part of the order as requested. I shopped around and found the pricing competitive