Barxbuddy Reviews 6,601

TrustScore 2.5 out of 5

2.5

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people expressed dissatisfaction with the refund process, finding difficulties in obtaining their money back, particularly when products were not received or did not work as expected. Customers also reported significant issues with contacting the company, often receiving no response to emails or calls, leading to frustration. Furthermore, the delivery service was a major point of contention, with many experiencing long delays, unacknowledged orders, and a lack of shipping information or tracking. Some people were dissatisfied with the product itself, noting that it did not work for their pets or that its quality was poor. Conversely, a few other people also felt that the product was effective and helpful for their dogs, with some even calling it a "miracle" device. There were also some concerns regarding the ordering process, including unexpected charges or discrepancies in their orders.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product. While some customers praise its effectiveness, noting... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report issues such as not... See more

Refund

Users describe negative interactions with refund processes. Many customers report difficulties obtaining full... See more

Customer communications

Reviewers highlight negative aspects of contact. Many customers report significant difficulties reaching the... See more

Delivery service

Clients share negative opinions on delivery service. Many customers report not receiving their orders, with... See more

Based on these reviews

Rated 2 out of 5 stars

The barxbuddy only worked for a few days and then my dog became immune to it. I have asked to return and receive a full refund. I'll submit another review after my experience with return/refund.

Rated 2 out of 5 stars

I have the barx buddy nail grinder which is fair product. This product would work better on smaller dogs and not Labrador nails. The problem is trying to get an answer where to purchase a replaceme... See more

Rated 2 out of 5 stars

I purchased the Barxbuddy back in late March. I was told that shipping may take some time because they are back logged on orders. No problem. About two weeks later I send an email asking about the... See more

Rated 1 out of 5 stars

IF NOT A SCAM, THEN THE MOST INEPT & UNPROFFESSIONAL OUTFIT I HAVE EVER ENCOUNTERED. Order placed & acknowledged on 20 April 2025 Payment deducted from my bank account on 21 April Nothing from B... See more


Company details


Contact info

2.5

Poor

TrustScore 2.5 out of 5

7K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My first miracle

I have a 2 year old pomeranian. I got her when she was 6 weeks old. The shrill barking never stopped. She even barked in her sleep. The sound killed my ears. I bought your product hoping it would work. Having my doubts I pressed the lightest sound and went through a 12 hour day having to only press it 3 times all those hours. This was a miracle in my life. Thank you bark buddy for saving my relation with the dog I love. She is a different dog with 3 clicks. You guys are amazing! Thank you so much!!!

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Effectiveness various by dog

I've seen some sites where the most common ratings are 5 or 1.

Now I have personal experience with why.

I bought my Barkz buddy in 2020 for a Pomeranian with a real barking problem. Hated my roommate. Barked nonstop whenever he thought he might be coming home or when he heard a doorknob click upstairs.

It was a real disappointment, did not work at all.

Now I have a pair of two-year-old rescued Pomeranians who get easily triggered into barking like crazy with high-pitched ear-splitting barks.

And this device is a miracle. I press the button, and they instantly stop.

I'm so happy and relieved.

19 November 2025
Unprompted review
Rated 1 out of 5 stars

Barxbuddy delivered F/A

Barxbuddy delivered F/A
Took my money, sent no product sent thru bogus tracking number and refuse to reply to my email.
This company is a total rip off scam company.
Be Aware.

8 November 2025
Unprompted review
Rated 5 out of 5 stars

My dog wouldn't listen at all!!!

My dog wouldn't listen at all. I even tried a shock collar! But the barxbuddy has been a God sent!! My dog listens now! OMG! It's amazing. I've only had to use it here and there now. But usually she sees it in my hand and she's good! I have a very hard headed German shepherd -pit. Now I have an amazing dog and I love it!!

30 July 2025
Unprompted review
Rated 1 out of 5 stars

Incredibly Unreliable and Product Worse Company

The product did not work on my dogs. They are within the age range stated by the manufacturer. The home version of their product was so sensitive sound it responded to the slightest of sounds causing extreme distress wth my dogs. When I asked to return they tried to buy me off with a $15 "credit" against a $90 order. I have requested an RGA three times with no response. I would not buy a bottle of water from this company if my pants were on fire.

7 July 2025
Unprompted review
Rated 1 out of 5 stars

Bad Customer Service/Questionable Quality Product

The product did not work for my needs. I attempted to find out his to return the device and instead the company offered a $15 credit to as they put it. “Avoid the hassle of executing a return”. I declined since I had paid $70+ for the product including shipping and handling. Only after filing a complaint with PayPal did the offered a refund and only after I removed my complaint. I finally received a partial refund and will never do business with them again. By the way, the product may work for a single dog home for a while…it’s very poor quality material.

10 August 2025
Unprompted review
Rated 1 out of 5 stars

Dont waste your time and money

Dont waste your time and money. Device is not effective and customer service only responds to email once weekly. I never received my entire order, have asked for refund, have asked for a manager to no avail. I plan to contact the attorney general for fraud.

16 June 2025
Unprompted review
Rated 2 out of 5 stars

The barxbuddy only worked for a few…

The barxbuddy only worked for a few days and then my dog became immune to it. I have asked to return and receive a full refund. I'll submit another review after my experience with return/refund.

28 July 2025
Unprompted review
Rated 2 out of 5 stars

I have the barx buddy nail grinder…

I have the barx buddy nail grinder which is fair product. This product would work better on smaller dogs and not Labrador nails.
The problem is trying to get an answer where to purchase a replacement grinder part which the company does not carry.
I would not purchase from them again.

23 July 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!

Item was never received. Wrote numerous emails, called and left message, letter through U. S. mail. Absolutely no response! Total scam. DO NOT ORDER!!

16 July 2025
Unprompted review
Rated 1 out of 5 stars

I bought 3 devices with a warranty for…

I bought 3 devices with a warranty for $169. They had "trouble understanding me". After I got the cheap products, small and cheap and then said each device had a $12 delivery charge, even though they were in one package which was very light in weight. I will have to pay the return fee. They told me I would get the entire $169 back on the phone. We shall see. I doubt it.

30 June 2025
Unprompted review
Rated 1 out of 5 stars

Satisfaction guarantee not honored

BarxBuddy website’s claim for a 30 day satisfaction/return policy is not legitimate. PURCHASE AT YOUR OWN RISK!

BarxBuddy did not work for my furbaby and I made 3 attempts to contact the company to return/refund. My messages were completely ignored despite the fact that I contacted them 7 days before the return window closes.

I now have to go through the hassle of getting PayPal involved to facilitate my return. PURCHASE AT YOUR OWN RISK!

5 July 2025
Unprompted review
Rated 1 out of 5 stars

I bought this product instead of one on…

I bought this product instead of one on Amazon because of the reviews. It now appears that the reviews must be phony. My dog actually became more aggressive with this product, and I want to return it. The company did not respond to my several emails so I contacted them via phone. They charged me $13 to ship the product initially this is double what it should have cost. I respectfully asked them to send me a shipping label to return the product because I had surgery and I am unable to drive until after the warranty period is over. They refused and they also refused to allow me to speak to anybody else at the company ie management. They did offer me $10 to not return it, but they would not offer me a label to return it. So it appears that this product and their company is just a scam. I guess I’ll have to continue buying everything on Amazon where I know I can get a refund if something does not work.

9 July 2025
Unprompted review
Rated 4 out of 5 stars

It's a godsend!

I've only had the BarxBuddy for 2 days, and already I've seen a huge difference in my husky/poodle mix, Midnight. She used to pull badly on her leash, not listen, chase after squirrels and pretty much anything that moved, and bark at people and other dogs. But now, she is calmer, doesn't pull, listens to me when I press the button, walks right by other dogs unless they come at us, and this morning she actually left a squirrel alone. I didn't know I could use it on unrestrained dogs, but I'll remember that, because we've had several unrestrained dogs charge at us, and I was terrified my dog and I would get hurt. Midnight growls and protects me, but I will use my BarxBuddy against them also to protect both of us.

8 July 2025
Unprompted review

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