Bartyspares Reviews 

Bought a replacement hose for Miele vacuum cleaner on eBay July 2024 but retaining lugs broke off in less than six months. Andy stated warranty period only 90 days and would therefore not refund cost. Warranty period not stated on eBay website and in any case I would expect an item like this to last more than six months. Unhappy.

I smashed a microwave plate a few days before Christmas potentially making Christmas Dinner a nightmare. These guys found the correct plate and had it delivered within 2 working days rescuing Christmas. 10/10 for service, speed and quality!

I can't praise Bartyspares more they were so very helpful when I was struggling to find cooker knobs for a cooker over 25 years old.
The cooker belonged to an elderly relative and he was over the moon to get them.
They arrived quickly and well packaged and we are so pleased with the service we got.

ordered on Friday at 16.30. Delivered at 10 am the following Monday.Excellent price.Easy ordering on site.Who could ask for more.Will certainly use this supplier again.

I ordered an extra long vacuum hose on the
31 Jul, 2024, for use in my garage to make vacuuming the car easier due to my lack of mobility since my stroke. Having only used it a few times it was very handy. I remove the hose from the vacuum the other day and when I came to refit it, it fell out. I can only presume that the locator tabs are the issue so I contacted Barty spares to ask them about warranty or the possibility of a generous discount on a replacement hose end because the item is less than 3 months old and virtuallyno use. I received a reply a couple ofdays later from Andy who didn't apologise for the failure, mention the warranty or even entertain the idea of a helpful discount but just a blunt, unsympathetic response of "we sell them" and added the part number. I feel really let down by this response and lack of help or understanding with a part that has failed.

Wrong item sent CF150 CF100 Cookology carbon filter
I had purchased 2 x CF150 CF100 Cooker Hood Filters for Cookology Carbon filters. They have sent me wrong items.

Customer service ignores my emails.
I got totally ripped off and I can't do anything about it!
Stay away from this site.

I have read the reviews and I can only report on my experience. I ordered a replacement water tank from my coffee maker I sent the details and a photo of the part, within a few minutes I received a reply saying that they had received my order and were getting it ready for delivery, the next day I received an email saying that they had dispatched the part. All I can say is that the service was excellent ,and would have on problem using this company again.

I ordered a replacement extension tube for my Miele vacuum cleaner in June at a very reasonable price which arrived promptly. Unfortunately this broke after a little over 2 months. I contacted Bartyspares by email and received an immediate response promising a replacement. This arrived the next working day. I can't praise the customer service too much, pity I can't say the same about the part.

Ordered dryer heating element and received a hose for something completely different, no way of contacting them except email which could take forever to get a response. It's a big no from me going forward🤬🤬🤬

Wish i read the review before buying. Piece orderred claimed to be direct replacement for the item required that sent was not even a close fit. No apology just return it. Refund processed quickly but they did not refund my postage thus it cost me for them sending the wrong item!

Ordered a cooker light cover I couldn't get elsewhere. Ordered from Ireland and within 7 days received part. Brilliant to deal with from start to finish. Just always put the effort in to order the correct piece as they can only work off your measurements. Recommended

After being unsuccessful with 2 other companies to help me with the right microwave turnplate, I was recommended by John Lewis staff to contact Bartyspares. This was the only company that solved my issue. The staff is very knowledgeable and helpful, specially Tom. They promptly replied to my query and solved it very soon. I recommend this company 100%.

I ordered the item using Google Pay and realized immediately after payment that my old address was still set up. I promptly sent an email to them to correct the error and requested delivery to my current address. However, they did not respond at all, and the item was sent to the wrong address. When I contacted them again, they claimed that it was my fault. This experience has been very disappointing, and I will not be using their services again.

My VAX hoover needed a service, so I ordered a deal that was running, 2 belts and a filter. The model number that I gave, showed me the options of the items that were ideal for my model. So I ordered. A few days later I received the package. 2 belts, these were fine, but the filter was completely wrong. Wrong fit, wrong size, wrong type! So instead of having the hassle of 'trying' to return the filter - as I knew it would be a drawn out affair, I took my Dremel and re-made the wrong filter into one that fitted. I did send an email to Bartys regarding the issue of the wrong item, but received no reply. Needless to say, next time I will use a proper company, mainly e-spares, as I know that their customer service is better and they are very helpful. Im just annoyed that at the time, Bartys was the only option for me as other stores didn't have what I needed. Bartys...more like Fartys.

Ordered 10x leisure cook master ck100g232c replacement knobs.....seen a couple of not so good reviews...order was £100 for the 10....far cheaper than a lot of other websites.... original parts..... arrived 3 days later all packaged well.... Couldn't be more pleased with the service and product.... Spot on!!!!

Really fast delivery, part looked original. Great price ..

Definitely use them or recommend them with our experience with them ..

I ordered a filter for my cooker hood and based the one I ordered on the information on bartyspares website. I ordered the one that they suggested for the model number. I paid extra to get it delivered within 2 days. The one I ordered did not fit. They are not interested in offering to send the correct one free of charge. Actually they are ignoring the fact that it was incorrect information on their website that caused the error. Be wary of their information on suitability. Do your own research and don’t expect good customer service. I’m returning the item but will be out of pocket for delivery and return charges. Annoying. I’ve ordered from somewhere else and won’t be using them again.

I have been searching for a heating element for a cook and Lewis oven everywhere and could not find anywhere.its only 18months old from b&q and they couldn't even get one.i thought i would have to buy a whole new oven and hob.found one here at Bartyspares.PERFECT item,solved a lot of issues and a whole bunch of cash 💸 😀 thanks guys your now saved as my go to for spares .🙂

Poor quality bent product which did not fit. When I raised a query I was told ‘they’re all like that, it’s the design’
AVOID