I’ve used Barrier Healthcare for around 8 years, they have always been so helpful and I really value being able to speak to a friendly voice at the end of the phone. They will always try to source i... See more
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We love the products & have used them for several years! The staff are always so friendly & extremely helpful - nothing is too much trouble! The service is efficient & delivery is fast! Overall my exp... See more
Company replied
Excellent Service and pleasant sales team. When, just on one occasion out of many, I had an issue with an order not initially delivered, then arrived in an awful state, the total fault being that of t... See more
Company replied
I have been using Barrier Health for over 21 years, and they have been my source for all medical supplies. They have always been polite, prompt and helpful.They always inform me when they plan to deli... See more
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Company details
Written by the company
Barrier Healthcare Ltd is a long established supplier of consumables to medical industries including aesthetics, podiatry, physiotherapy and more.
Contact info
Britannia Mill, Upton Road, Kexby , DN21 5NF, Gainsborough, United Kingdom
- 01427787828
- sales@barrierhealthcare.co.uk
- barrierhealthcare.co.uk
4.6
Excellent
71 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from Barrier Healthcare Ltd
Thank you so much for your 5-star review! We're delighted to hear that you were happy with our service and that your order arrived quickly. We really appreciate you taking the time to share your experience, and we look forward to serving you again in the future.
Kind regards,
The Barrier Healthcare Ltd Team
Reply from Barrier Healthcare Ltd
Thank you so much for taking the time to leave us a 5-star review.
We're delighted to hear that you had a positive experience with Barrier Healthcare. Our team works hard to provide high-quality healthcare products, competitive pricing, and a reliable service, so it's wonderful to know we met your expectations.
Your feedback is greatly appreciated and means a great deal to everyone here. Thank you for choosing Barrier Healthcare, and we look forward to supporting you again in the future.
Kind regards,
The Barrier Healthcare Team
Reply from Barrier Healthcare Ltd
hank you for your 5-star review.
We're delighted to hear that your order arrived quickly and that the items met your expectations. Providing reliable service and prompt delivery is something we work hard to achieve, so it's great to know you were satisfied with your experience.
Thank you for choosing Barrier Healthcare Ltd. We appreciate your support and look forward to serving you again in the future.
Kind regards,
The Barrier Healthcare Ltd Team
Reply from Barrier Healthcare Ltd
Thank you for your 5-star review!
We're delighted to hear that you were happy with our delivery service, customer service, and the products you received. Providing high-quality healthcare supplies alongside reliable delivery and excellent customer support is at the heart of what we do.
We really appreciate you taking the time to share your feedback and thank you for choosing Barrier Healthcare. We look forward to serving you again in the future.
Kind regards,
The Barrier Healthcare Team
First class service
Ben - what can I say except first class service, not many like you around now days ! Keep up the good work THANK YOU
9 June 2026
Unprompted review
Reply from Barrier Healthcare Ltd
Thank you so much for your wonderful 5-star review.
We're delighted to hear that Ben provided you with such first-class service. Your kind words mean a great deal, and we'll be sure to pass your feedback on to him. Team members like Ben take great pride in delivering exceptional service, so it's especially rewarding to know he made such a positive impression.
Thank you again for taking the time to share your experience. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
The Barrier Healthcare Team
Quick and efficient service
29 May 2026
Reply from Barrier Healthcare Ltd
Hi Brian,
Thank you for your review. We're delighted to hear that you found our service quick and efficient. Providing reliable service and prompt delivery is something we pride ourselves on, so it's great to know we met your expectations.
We appreciate your feedback and look forward to serving you again in the future.
Kind regards,
The Barrier Healthcare Team
parcel arrived quickly thank you
29 May 2026
Reply from Barrier Healthcare Ltd
Thank you for your review. We're delighted to hear that your parcel arrived quickly and that you were happy with the delivery service. We appreciate your feedback and thank you for choosing Barrier Healthcare Ltd. We look forward to serving you again in the future.
Kind regards,
Barrier Healthcare Team
Reply from Barrier Healthcare Ltd
Thank you for your positive feedback!
We’re really pleased to hear that your order arrived promptly and that the product met your expectations. Providing reliable delivery and accurate product descriptions is something we work hard on, so it’s great to know we got it right.
We appreciate you taking the time to share your experience and hope to serve you again soon.
Kind regards,
Team Barrier
Easy to order online
Easy to order online, products arrived swiftly, brilliant customer service, they even phoned me up to say there was a delay in delivery of just one day.
I would recommend this company.
30 March 2026
Reply from Barrier Healthcare Ltd
Thank you so much for your kind review!
We’re really pleased to hear that you found the ordering process easy and that your products arrived quickly. It’s especially great to know our team’s communication made a positive impression — we always aim to keep our customers informed every step of the way.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again in the future!
Awful delivery
I ordered on 20/3/26, still not delivered on 2/4/26. No delivery update from this company. Wondering if this company exists or legit....
3 April 2026
Unprompted review
Reply from Barrier Healthcare Ltd
We’re very sorry to hear about your experience and completely understand your frustration.
This is certainly not the level of service we aim to provide, especially when it comes to keeping our customers informed. We’d really like the opportunity to look into this for you and get things resolved as quickly as possible.
Please could you contact our customer service team with your order details so we can investigate and provide you with an update? Rest assured, we are a legitimate business and take all customer concerns seriously.
Thank you for bringing this to our attention, and we hope to put things right for you very soon.
The Barrier Team
Reply from Barrier Healthcare Ltd
Thank you for your review!
We’re delighted to hear that you found our delivery fast and efficient — that’s exactly what we aim for. We really appreciate you taking the time to share your feedback and hope to serve you again soon!
The Barrier Team
Delivered quickly and products at a…
Delivered quickly and products at a good price point
30 March 2026
Reply from Barrier Healthcare Ltd
We’re so pleased to hear that your order was delivered quickly and that you were happy with our pricing. Providing both excellent value and speedy service is something we always strive for.
We really appreciate your feedback and hope to see you again soon!
The Barrier Team
Reply from Barrier Healthcare Ltd
Thank you so much for your fantastic 5-star review! ⭐
We’re really pleased to hear you were happy with the fast service. Our team works hard to make sure orders are processed quickly and smoothly, so it’s great to know that came across in your experience.
We truly appreciate you taking the time to share your feedback and we hope to serve you again soon!
Team Barrier
Excellent.
27 February 2026
Reply from Barrier Healthcare Ltd
Thank you so much for your 5-star review!
We're really pleased to hear that you had an excellent experience with us.
Your feedback means a lot to our team, and we truly appreciate you taking the time to share it.
We look forward to serving you again!
Team Barrier
I found just what I was looking for…
I found just what I was looking for with Barrier Healthcare, and I am very pleased with the product...it arrived very well packaged and a prompt delivery.
Definitely will be purchasing from those company again.
Thank you Barrier Healthcare
26 February 2026
Reply from Barrier Healthcare Ltd
Thank you so much for your lovely review and for choosing Barrier Healthcare.
We’re really glad you found exactly what you were looking for and that you’re pleased with the product. It’s great to hear it arrived well packaged and with prompt delivery — we put a lot of care into making sure orders arrive quickly and in perfect condition.
Thanks again, and we look forward to helping you again on your next purchase.
Team Barrier
Softalind pure hand sanitizer
Very good company to deal with.
Very fast delivery, and I will be using this company in
the future for purchases .
3 March 2026
Reply from Barrier Healthcare Ltd
We’re really pleased to hear you found us easy to deal with and that your Softalind Pure hand sanitiser arrived quickly.
Fast, reliable delivery and friendly service are exactly what we aim for.
Thanks again for choosing us — we look forward to helping with your future purchases.
Team Barrier
Excellent service
Always a fast and hassle free experience. Friendly staff who go out of their way to help you. Will be ordering again soon.
27 February 2026
Reply from Barrier Healthcare Ltd
Thank you so much for your fantastic feedback!
We’re really pleased to hear that you consistently have a fast and hassle-free experience with us. Our team takes great pride in being friendly and going the extra mile, so your comments truly mean a lot.
We look forward to your next order and to helping you again soon!
Team Barrier
I was pleasantly surprised by the speed…
I was pleasantly surprised by the speed of turnaround
The price was also very competitive!
Thanks team
27 February 2026
Reply from Barrier Healthcare Ltd
Thank you so much for your kind words!
We’re delighted to hear you were pleasantly surprised by the speed of our turnaround and found our pricing competitive. Our team works hard to deliver both efficiency and great value, so it’s wonderful to know that reflected in your experience.
We truly appreciate your support and look forward to helping you again in the future!
Team Barrier
Reply from Barrier Healthcare Ltd
Thank you for your great feedback!
We’re pleased to hear you were happy with our prompt service. Providing a quick and reliable experience is something we always strive for, so it’s wonderful to know we delivered.
We appreciate your support and hope to assist you again soon!
Team Barrier
Reply from Barrier Healthcare Ltd
We’re really pleased to hear your order arrived quickly, was well packed, and that you’re happy with the product. If you ever need any help with future orders or have any questions, just give us a shout — we’re always happy to help.
Team Barrier
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