Barrier Components Ltd Reviews 268

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient delivery service, often noting that items arrived quickly and on time. Many also highlight the excellent quality of the products, finding them to be exactly as described and meeting their expectations. The ordering process is frequently described as straightforward and easy to use, contributing to an overall positive experience. However, some people mentioned issues with specific product compatibility, where a new lock did not perfectly fit an existing fixture due to design differences. Additionally, a few customers found delivery costs to be high, especially when compared to the price of the items purchased, and there was an instance of a damaged package upon arrival.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Product

Users describe positive interactions with product, consistently highlighting good quality and accurate... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently praising the excellent and... See more

Order

Consumers find the ordering process to be positive, highlighting its ease and straightforwardness, often... See more

Service

People report positive experiences with service, often highlighting excellent quality and very fast delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Barrier Components are nothing short of brilliant. Great selection of stock and pricing. But the best part of our experience was the advice and guidance from James Evans about which products would b... See more

Rated 5 out of 5 stars

Ordered at the weekend and delivered mid week. Great oprices, qulity product and their carrier kept me updated as the items travelled through their network. Highly recommended company and 5* service i... See more

Rated 5 out of 5 stars

Great service, Ordered a sliding door track and also needed some spacers to clear the track from the architrave, Had a phone call the day after I placed the order to say they think I've ordered the wr... See more

Rated 5 out of 5 stars

All went well. Delivered quickly. Tear in package, but all components still there inside box. I didn't get time to fit the new lock until today, which is why I haven't submitted feedback earlier. On... See more


Company details

  1. Hardware Store

Written by the company

Barrier Components Ltd, established in 1987 within a stone’s throw from the Thames Flood Barrier, is widely recognised in the marketplace for the supply of high-quality hardware, and we constantly strive to source new and innovative products from around the world. Please browse our website or call our specialist sales team on 01708 891515 for further assistance or information on any of our products. Alternatively email us at sales@barrier-components.co.uk, highlighting your area of interest.


Contact info

4.9

Excellent

TrustScore 5 out of 5

268 reviews

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Rated 5 out of 5 stars

Barrier Components are excellent

We found Barrier Components Ltd, and in particular Mr. Lee, to be highly professional in all aspects of our engagement. The items we ordered were delivered within 24 hours and were of excellent quality, meeting all expectations and specifications.

Based on this experience, we would not hesitate to recommend Barrier Components Ltd to others and fully intend to place future orders with them.

8 July 2025
Rated 5 out of 5 stars

Barrier components highly professional

We found Barrier Components Ltd, and in particular Mr. Lee, to be highly professional in all aspects of our engagement. The items we ordered were delivered within 24 hours and were of excellent quality, meeting all expectations and specifications.

Based on this experience, we would not hesitate to recommend Barrier Components Ltd to others and fully intend to place future orders with them.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Really helpful staff

Really helpful staff, phoned to say that the item chosen was sold out, but could supply an alternative for no extra cost. Really good quality item, fitted the job perfect! And arrived quickly.

30 June 2025
Rated 5 out of 5 stars

Great personal customer service

I ordered some door dampers to stop front doors slamming in the wind. By mistake, I duplicated the order. I sent a message to Barrier and got a call back within an hour, out of normal working hours on a Friday evening to make sure that they understood exactly what I wanted, and they even threw in next day delivery when it was wholly my own error!
The units are excellent, now fitted and do just what I wanted.
Honestly, some of the best customer service I've ever had, backed by a high quality product.
Thanks to Dave and the team.

30 May 2025
Rated 5 out of 5 stars

Great service

Following placement of order I received a call from Barrier Components to say the item was out of stock but offered to supply an upgraded vesion at the same cost so much appreciated and then promptly despatched and delivered. Great service
Thanks

27 May 2025
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, fast responses provided by Alex and very helpful in finding me a replacement lock and handle to an existing one. Delivery was the fastest ive seen! Will definately use again

28 May 2025
Unprompted review

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