Barney's Delicatessen Reviews 22

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

TLDR: Bought a nice hamper from here October 21st for Christmas week delivery with extra for guaranteed dpd. Bought well in advance of rush orders. Christmas day find out hamper never arrived to my fo... See more

Company replied

Rated 5 out of 5 stars

The website was really easy to order from, and when collecting my order next day was a pleasure. Ready and waiting my Chutneys were also delicious when accompanied with a few select sausages. The vast... See more

Company replied

Rated 5 out of 5 stars

Amazing shop specialising in great local produce. We used Barneys Deli to prepare us 50+ large hampers for our staff for christmas and the shop were fantastic. I am a repeat customer at the shop, the... See more

Company replied

Rated 5 out of 5 stars

I ordered a cheese selection to be sent to my brother as a thank you for hosting our holiday in Brighton. He was absolutely thrilled to receive it and was very impressed with the range of cheeses. I h... See more

Company replied

Company details

  1. Cheese Shop
  2. Cold Cut Store

Written by the company

Situated in the bustling North Laine community of independent retailers in Brighton, we stock over 40 different Sussex cheeses as well as your usual cheese shop favourites, vegan dairy-free alternatives, local award-winning charcuterie and small batch chutneys and preserves, hand-made chocolate and butter, and a wide range of olive and truffle oils and condiments. Our friendly and knowledgeable team are on hand to assist you in selecting the perfect cheeseboard, for yourself, a dinner party or a friend, for any occasion – with over 75 cheeses to try before you buy. At Barney’s, we offer bespoke gift hampers, cheese and charcuterie boards, cheese lovers picnic boxes and more. Contact us for more information or just drop in for a chat, we at Barney’s are here to make your cheese experience as tasty and easy as possible.


Contact info


3.9

Great

TrustScore 4 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Didn't deliver items but "temporarily closed"

TLDR: Bought a nice hamper from here October 21st for Christmas week delivery with extra for guaranteed dpd. Bought well in advance of rush orders. Christmas day find out hamper never arrived to my folks and the website has been shut down with Google saying temporarily closed. Have no recourse to get my money they ran off with:(

25 December 2022
Unprompted review
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Reply from Barney's Delicatessen

Please check your bank account before writing. Your order was refunded the day after the order was received as we were closed.

Rated 4 out of 5 stars

Great food and range

Great food and range, and will come back. Be helpful to know that gift vouchers need to be spent all in one go, I would have bought two if I had known.
Probably says in small print but who gets that far, or can find it?

16 March 2022
Rated 5 out of 5 stars

Nice service and product range

Ordering was easy and their collection of hampers offered a nice range. The kind chap doing the deliveries persevered when he wasn't able to deliver it in the evening, returning the next day and keeping me posted on progress. Lovely service.

24 December 2021
Rated 3 out of 5 stars

Almost there

Lovely cheese and well packed for delivery. Unfortunately the box did not contain my daughters favourite cheese, especially ordered for Xmas which has led to more calls to rectify

23 December 2021
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Reply from Barney's Delicatessen

Hello Sue,~

We're really sorry about the missing cheese on your order. As we discussed over the phone, we have already shipped your missing cheese. Christmas is our busiest time and we're trying our best to provide flawless service but mistakes can happen. We believe that 3 star review wasn't fair for a mistake that already been resolved. Your missing cheese will arrive today. Have a lovely Christmas.
Thank you
Barney's Deli

Rated 5 out of 5 stars

Wouldn't order cheese from anywhere else

Ordered online and cheeses delivered on date requested. As always, quality of cheeses is superb - I wouldn't order my cheese from anywhere else.

12 December 2021
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Reply from Barney's Delicatessen

Hello Carol,

Thank you so much for your kind review. Always a pleasure :)

Rated 5 out of 5 stars

Cheese Board Delivery

A gem of a deli in the North Laine. Fabulous cheeses. Would not hesitate to order again.

20 November 2021
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Reply from Barney's Delicatessen

Hello Jackie,
Thank you so much for the lovely review. We hope to see you in our store one day and try more cheese's together :)

Rated 4 out of 5 stars

Great Cheese but poor delivery outside Brighton

Cheese was great. I would give 5 stars except the delivery was 2 days late. Not the shops fault but DPD the delivery fault.

17 October 2021
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Reply from Barney's Delicatessen

Hello G M Davies,

We tried so many different delivery companies and we come to conclusion that DPD is so far the best one. Our deliveries usually arrives in 24 hours with DPD but unfortunately sometimes we do see delays from DPD which we can't do anything to improve this. Our delivery packages comes with special ice packs to ensure that products will remain in top quality. We're happy that you enjoyed our cheese's. We will try our best to improve the delays that caused by DPD.
Thank you so much for your review.

Rated 5 out of 5 stars

Semi hard buffalo cheese

Ordered a new cheese seen on TV which is made from buffalo milk and is a hardish cheese. Barney's supplied it quickly and efficiently and was in a chilled package so was perfect on arrival

14 October 2021
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Reply from Barney's Delicatessen

Hello,

Thank you so much for your review. Buffalo cheddar is fantastic and really creamy. We're happy that you enjoyed our service and the cheese.

Rated 4 out of 5 stars

Great quality

Great quality, so pleased to find aged Gouda in the uk

13 October 2021
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Reply from Barney's Delicatessen

Hello Fabia,

We're happy to hear that you find the Gouda that you have been looking for. Hope to see you in our store one.

Rated 5 out of 5 stars

Barneys have been a great support to us…

Barneys have been a great support to us during the pandemic and they continue to do so since. Nothing is ever much trouble to them and they always deliver delicious product with a smile and a kind word.

13 October 2021
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Reply from Barney's Delicatessen

Hello,

We're so happy to hear your lovely review :) Pandemic was a big challenge for all of us but having amazing customers gives us a massive support to carry on. It's a great pleasure to deliver our services to you :) Hope to see you again.

Rated 5 out of 5 stars

Everything was tip top and the delay in…

Everything was tip top and the delay in delivery was sorted with very prompt attention
many thanks

6 September 2021
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Reply from Barney's Delicatessen

Hello E Wragg,

We're happy to hear that you enjoyed our products and really sorry about the delay with the delivery. We're trying our best to improve our delivery services :)

Rated 5 out of 5 stars

Love Barney's

Love Barney's, great cheese shop (and deli) always good recommendations and great variety

18 August 2021
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Reply from Barney's Delicatessen

Hello Sarah,
Thank you so much for your lovely review. We're happy to hear that you enjoy our products and our service.
Hope to see you again
Barney's Deli

Rated 5 out of 5 stars

Fantastic vegan cheese

Fantastic vegan cheese - best I’ve ever tasted!
Excellent and fast online service,
Thank you Barney’s x

17 August 2021
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Reply from Barney's Delicatessen

Hello Rebecca
Thank you so much for this lovely review. We're happy to hear that you enjoyed our vegan cheese's. Thank you for your feedback about our online sale website.
Hope to see you in our store one day.
Barney's Deli

Rated 5 out of 5 stars

The website was really easy to order…

The website was really easy to order from, and when collecting my order next day was a pleasure. Ready and waiting my Chutneys were also delicious when accompanied with a few select sausages. The vast selection of cold meats on offer was too tempting to resist, and although slightly dearer than supermarket fare the quality of my pastrami was appreciated by my tea-time guests insisted on where I was able to source such delicious treats. I gladly referred them to Barney's and so the 'Good Word' begins. The staff are always congenial and pleased to see you too. Thus revealing that my first visit was not my last!

13 August 2021
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Reply from Barney's Delicatessen

Hello Stevie,
Thank you so much for this lovely review. We're really happy that you enjoyed your first visit in our store. I will share your feedback with our staff.
Hope to see you again
Barney's Deli

Rated 5 out of 5 stars

10/10 service

Absolutely great! Amazing service, and amazing food. Highly recommend!

29 July 2021
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Reply from Barney's Delicatessen

Hello Gemma,
Thank you so much for this review :) We're happy to hear that you enjoyed our food. Especially our House Chutney and Venison Bresaola. Hope to see you in our shop next time :)
Thank you
Best Regards
Barney's Deli

Rated 5 out of 5 stars

Excellent cheeses!

I ordered a cheese selection to be sent to my brother as a thank you for hosting our holiday in Brighton. He was absolutely thrilled to receive it and was very impressed with the range of cheeses. I had a few questions for the shop before I ordered so used the chat function on their website and they were incredibly helpful. 10/10 for service, quality and customer satisfaction. Thank you.

27 July 2021
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Reply from Barney's Delicatessen

Hello Rebecca,
We're really happy to hear that our colleague was helpful over the live chat. It's nice to hear that your Brother enjoyed our selection of cheese's. We hope to see you and your Brother in our shop next time to try even more different cheese's!
Thank you for choosing Barney's Delicatessen
Best Regards
Barney's Deli

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