BarkBox is such a fun monthly treat for our girls, and their customer service is amazing! We have been customers since 2018, and they have adjusted our plan several times as our dogs' toughness needs... See more
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At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.
Scout's Honor Guarantee
We guarantee 100% Happiness

Contact info
United States
- happyteam@bark.co
- barkbox.com
Replied to 98% of negative reviews
Typically replies within 24 hours
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My pup loves bark box and I love the…
My pup loves bark box and I love the themes of each box. Once my dog sees the box, it’s a must open right now. She immediately plays with the toys and enjoys all of the treats. Best thing I could have gotten for my pup!
She absolutely loves her bark box
Responded to a survey and immediately…
Responded to a survey and immediately got a response for my positive feedback.
My Pups have been Bark Box members for…
My Pups have been Bark Box members for many years and they love the variety of toys and treats that show up every month. Been a great experience and when I do reach out for customer service support. Everyone has been very healthful.
They have my dog excited to get the…
They have my dog excited to get the treats and toys. He knows when the bag arrives and is so excited.
The toy was a big hit with Daisy and…
The toy was a big hit with Daisy and she loved the treats!
It was everything my dogs loved and…
It was everything my dogs loved and still do, thank you Bark Box!
Great Treat Choice!
Dolly LOVED the soft peanut butter treats she received in her last box!
Everything was great!
It’s an honest company with Great…
It’s an honest company with Great Products and a Team that’s there if you need anything!
You definitely care about pleasing the…
You definitely care about pleasing the pups and their owners as well. I have never seen such cute and cleverly designed toys…each one is unique and makes me smile! Our dog gets so excited whenever a new box arrives. Cannot imagine not being a subscriber to this awesome club! Thanks for being there and making my Granddog so very happy!
I love bark box
I love bark box. Customer service is great and very helpful and accommodating! Willy loves all the treats. I guess my biggest complaint is my house. Looks like I have a two year-old there are so many toys that he won’t let stay in his toybox lol
Barkbox has some of the best customer…
Barkbox has some of the best customer service in the world! They love your pets like they are their pets! They know their customers (the doggos) and know how to keep them engaged and excited for every box of surprises.
We love Barkbox
We love Barkbox! Potato and Petey Bear say these are their favorite toys!
Best toys around
They always pick the best products for you each month and they are appropriate for your type of dog.
The toys and treats are always…
The toys and treats are always different which my pup likes the novelty. I also like the access to other food items and toys if the goodies don’t last long enough until the next bark box. Frankie ( my dog) is a huge fan of barkbox and literally meets the delivery driver at the door.
Extra toys
Extra toys, extra snacks, love the variety of toys to see what Lenny really like as what is just ok.
Bark Box has the best customer service 👏
This was great
This was great! My dogs loved all the toys but I had to stop subscribing because they have too many toys and it was getting too pricey for my limited income.
Excellent Customer Service
They listen to my concerns and go out of their way to make things right.
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