I used Bark to find new business leads for my web agency. The platform is easy to use, and I was able to connect with several potential clients quite quickly. The quality of the leads can vary, so you... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Easy to connect with potential clients and do business, most leads are genuine while some are dead leads who won't just pick up their phones or respond. Would appreciate it more if Bark would investig... See more
Company replied
I’m happy with Bark overall — it’s a great platform for getting leads and growing our business. However, the review link system is a big issue. When we send review links to clients, they often ca... See more
Company replied
Fast response to my request for car valet. Black Diamond Auto Spa Ltd contacted me and appointment was made, Chris did a first class job cleaning my car he worked very hard has a vast amount of exper... See more
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Company details
Written by the company
Bark is an online marketplace that connects customers with local and online professionals. We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free! Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life. Life’s better with Bark.
Contact info
85 Great Portland Street, W1W 7LT, London, United Kingdom
- UK: +44 20 3697 0237 (Open 24 hours a day, 7 days a week), Ireland: +353 76 888 6814 (Open 24 hours a day, 7 days a week), US: +1 424 227-5323 (Open 24 hours a day, 7 days a week), Canada: +1 (604) 227-5161 (Open 24 hours a day, 7 days a week), South Africa: +27 87 551 7012 (Open 24 hours a day, 7 days a week), Australia: +61 0282 946 827 (Open 24 hours a day, 7 days a week), New Zealand: +64 800 453 941 (Open 24 hours a day, 7 days a week), Singapore: +65 3129 2431 (Open 24 hours a day, 7 days a week), France +33 01 70 71 26 34 (Ouvert 09:00-18:00 Lun-Ven), Deutchland +49 30 837 97627 (Mo-Fr 09.00-18.00)
- team@bark.com
- bark.com
4.0
Great
109K reviews
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Very shy on credit returns on bad…
Very shy on credit returns on bad leads. Some leads are shocking. Barring that, great service. We should be refunded with no contact though.
29 April 2026
Reply from Bark
Hi Jolly,
Thank you for taking the time to share your feedback—we really appreciate your balanced comments.
We’re glad to hear that you’ve had a generally positive experience with the service. At the same time, we understand your concerns around lead quality and credit returns, and how frustrating it can be when leads don’t result in contact.
Your feedback regarding refunds for unresponsive or low-quality leads is important, and we’ll be sure to share this with the relevant team for review.
If you’d like us to take a closer look at any specific leads, please feel free to contact us at reviews@bark.com with the details and we’ll be happy to investigate further.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Roof Repair
Prompt response - but only one.
Difficult to gauge pricing, with onl one quote.
25 April 2026
Unprompted review
Reply from Bark
Hi Peter,
Thank you for taking the time to share your experience with us.
We’re pleased to hear that you received a prompt response, though we understand it can be difficult to assess pricing with only one quote available. We always aim to connect customers with multiple professionals where possible to help with comparison.
Your feedback is appreciated and will be shared with the relevant team.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
EASY AND FAST TO FIND A PROFESSIONAL
29 April 2026
Unprompted review
Reply from Bark
Hi Sahar,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you found it easy and fast to find a professional. It’s great to know you had a positive experience.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Stay away
Stay away. There switch to subscription is forced...losing my current credits if I dont pay twice...yes basically the money is taken and not refunded.
14 April 2026
Unprompted review
Reply from Bark
Hi Gordon,
Thank you for taking the time to share your feedback—we’re sorry to hear about your experience and understand how frustrating this must feel.
We understand your concerns regarding subscriptions and existing credits. Changes to plans or features are always intended to improve the overall experience, but we appreciate that this may not have felt clear or suitable in your case.
We’d really like the opportunity to review your account and provide clarity on your current credits and options available to you. Please contact us at reviews@bark.com with your details so we can look into this further for you.
The Bark Team
Very ordinary
Very ordinary. Would NEVER pay for this again. Complete waste of money
30 April 2026
Unprompted review
Reply from Bark
Hi Amanda,
Thank you for taking the time to share your feedback—we’re sorry to hear that your experience did not meet your expectations.
We understand how disappointing it can feel when the service doesn’t provide the value you were hoping for. Your feedback is important, and we’ll make sure it’s shared with the relevant team as we continue working to improve the experience.
If you’d like us to review your account or any specific leads in more detail, please feel free to contact us at reviews@bark.com and we’ll be happy to look into this for you.
The Bark Team
They should check out the contractors…
They should check out the contractors that they submit to get jobs done.
I used this to find a contractor and the job was completely botched and the contractor disappeared and left a huge mess for me to cleanup and redo.
19 March 2026
Unprompted review
Reply from Bark
Hi Dwayne,
Thank you for taking the time to share your feedback—we’re really sorry to hear about your experience and understand how frustrating and disappointing this must feel.
We take concerns around the quality and conduct of professionals very seriously. While Bark connects customers with independent service providers, we expect all professionals on the platform to act responsibly and deliver work to a good standard.
We’d really like the opportunity to look into this further for you. Please contact us at team@bark.com with the details of the job and the professional involved so our team can investigate this matter properly.
The Bark Team
TJHome improvements Cowboy…builders
I used TJ home improvements to get my roof tiles fixed but he has left it worse than when he started Terry the owner was quick enough to take my money but has not come back.He does not answer your calls or texts.So anyone thinking of getting work done watch out he is the bigest Cowboy going. Give him a miss
10 April 2026
Unprompted review
Reply from Bark
Hi John,
Thank you for taking the time to share your feedback—we’re sorry to hear about your experience and understand how frustrating and concerning this must feel.
We take concerns around service quality and professional conduct very seriously. While Bark connects customers with independent professionals, we expect all service providers to act responsibly and deliver work to an acceptable standard.
We would really like the opportunity to look into this further for you. Please contact us at team@bark.com with the details of the job and the professional involved so our team can investigate this matter properly.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
This is really useful way of getting…
This is really useful way of getting connected with companies when you need a job doing.
I had 3 responses, 2 from local companies and 1 from British Gas
I've chosen to go with the company that wanted to come out to my property, introduce themselves and their company and look at the job at hand.
27 April 2026
Unprompted review
Reply from Bark
Hi Elizabeth,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you found Bark a useful way to connect with companies and that you received multiple responses, including from local providers. It’s great to know you were able to choose a professional who took the time to visit, introduce themselves, and assess the job in person.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Reply from Bark
Hi Caroilne,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you found the platform quick, easy to use, and helpful. It’s great to know you had a positive experience.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Carpet Cleaner
I was contacted quickly and had the job done timeously.
27 April 2026
Unprompted review
Reply from Bark
Hi Susan,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you were contacted quickly and that the job was completed in a timely manner. It’s great to know you had a positive experience.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Continuation to my previous message…
Continuation to my previous message under honest review title:
They refuse to pass this onto a manager and also no member of management call.
They ignore your emails and leads are absolute fake. Another lead purchased with no response. They add leads at different times of the day and night when then actually is not customers as they do no respond. Customers who add leads would want to be contacted and will respond. Absolute fake. Have requested for a manager to call me for weeks now and still ignored.
29 April 2026
Unprompted review
Reply from Bark
Hi there,
Thank you for taking the time to share this — I’m really sorry to hear how frustrating this experience has been for you. I completely understand your concerns, especially when you’ve been trying to get a response and haven’t received the support you expected.
To address a couple of points, we do not generate or add fake leads to the platform. All enquiries are submitted by customers looking for services. That said, we know not every lead will result in a response, and we take concerns like this seriously — especially when you’ve experienced multiple instances.
Regarding your request to speak with a manager, I’m sorry this hasn’t been arranged yet. That’s certainly not the level of service we aim to provide. We’d really like to escalate this for you and ensure it’s properly reviewed.
Could you please email us at reviews@bark.com with your account details and a reference to this review? If you’ve already done so, kindly resend it with “FAO" in the subject line so we can prioritise it and ensure your case is reviewed by our management team as soon as possible.
We’d also encourage you to share the details of the leads in question so our team can look into them thoroughly.
We appreciate your patience and the opportunity to make this right.
The Bark Team
Reply from Bark
Hi Pakayi,
I’m really sorry to hear that you haven’t received a response to your emails — I understand how frustrating that can be.
This definitely isn’t the experience we want for our customers, and we’d really like to help get this sorted for you as quickly as possible. Sometimes replies can be missed due to email issues, so we’d recommend reaching out to us directly at team@bark.com, and our team will prioritise your query.
If you’re able to share a bit more detail about your concern, we’ll make sure it’s looked into right away.
Thanks for your patience, and we look forward to resolving this for you.
The Bark Team
Absolute FRAUD.
Absolute FRAUD.
In Media, Video, photography industry, the 'leads' cost £30 per contact and 99% of these are fake emails, phone numbers or people that don't want to pay to do a job.
This commpany is a FRAUD.
They take your money and offer you fake leads or potential clients.
What institution can penalise these cyber-criminals?
Shame on you Bark.com
27 April 2026
Unprompted review
Reply from Bark
Hi Guido,
Thank you for taking the time to share your feedback—we’re sorry to hear about your experience and understand how frustrating this must feel.
We take concerns around lead quality, contact details, and platform trust very seriously. Customer enquiries on Bark are submitted directly by individuals looking for services, and professionals are matched based on their requirements. While we work hard to maintain the quality of requests, we recognise that not every lead will result in a successful contact or booking.
We’re also sorry to hear that you feel the value of the service has not met your expectations. Your feedback is important, and we will ensure it is shared with the relevant team for review.
If you would like us to investigate specific leads from your account, please contact us at reviews@bark.com with the details so we can look into this further for you.
The Bark Team
Paying to be ignored
I signed up to Bark.com as a florist
I paid £61.90 for credits (roughly £15.48 per lead) and used all of them within 24 hours.
The result:
- Not a single lead in
- emails offering credits as leads on my area (false). Or
- No responses via the platform
- No engagement even when contacting leads via the platform (including WhatsApp)
You are also limited to competing with up to 5 other professionals per lead, all paying for the same opportunity which means you’re effectively paying just to attempt contact, not to secure actual work.
In the current cost of living crisis, this feels incredibly poor value and, frankly, exploitative of small businesses trying to generate income.
I have raised this with Bark and requested a refund, but so far have only received generic responses.
Proceed with caution.
And the email you emailed to bounces back! Comedy!
26 April 2026
Unprompted review
Reply from Bark
Hi there,
Thank you for getting back to us, and we’re really sorry to hear that your email bounced back—that’s definitely not the experience we want for you.
We appreciate you flagging this, and we apologise for the inconvenience caused. Please could you resend your details to team@bark.com instead, and our team will make sure your query is picked up and reviewed as quickly as possible.
Thanks again for your patience and for bringing this to our attention.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Immediately spammed with hundreds of…
Immediately spammed with hundreds of calls and emails and no way to stop it. DO NOT SIGN UP FOR BARK.COM!!!!!! I cannot even run my business because the phone calls do not stop.
28 April 2026
Unprompted review
Reply from Bark
Hi Sara,
Thank you for taking the time to share your feedback—we’re really sorry to hear about your experience and understand how disruptive this must feel for your business.
We take concerns around communication and contact volume very seriously. When a request is submitted on Bark, it is shared with relevant professionals who may choose to respond directly, which can sometimes result in multiple contacts in a short period of time. However, we appreciate that this level of response can feel overwhelming, and we’re sorry for the inconvenience caused.
If you would like, we can help you review your communication preferences or take steps to reduce the number of responses you receive going forward. Please contact us at reviews@bark.com with your details so we can assist you further.
The Bark Team
Quick to provide contact details of the…
Quick to provide contact details of the service I required
27 April 2026
Unprompted review
Reply from Bark
Hi Arnold,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you were able to quickly receive contact details for the service you required. It’s great to know the platform helped you connect efficiently.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Initial communication was good
Initial communication was good. I signed up expecting genuine leads, but my experience has been extremely bad. I spent credits on leads that appeared to be fake or completely unresponsive.
I would not recommend Bark to other small businesses. It has felt like a waste of time, money and energy. In a nutshell the service has not delivered what was promised. You buy credits which get wasted on fake leads.
28 April 2026
Unprompted review
Reply from Bark
Hi Tony,
Thank you for taking the time to share your feedback—we’re sorry to hear that your experience has not met your expectations.
We understand how frustrating it can be when leads do not result in responses or bookings. Customer enquiries on Bark are submitted directly by individuals looking for services, and while we aim to support quality and relevance, we recognise that not every lead will always be a successful match.
We’re also sorry to hear that you feel the service has not delivered the value you expected. Your feedback about lead responsiveness and overall experience is important, and we will ensure it is shared with the relevant team for review.
If you’d like us to look into specific leads from your account in more detail, please contact us at reviews@bark.com with the relevant information and we’ll be happy to investigate further.
The Bark Team
This company has the worst refund…
This company has the worst refund policy. They are very good at taking your money but when you call a customer as a trade person you find out most leads are not real and you just lost your money. Avoid at all costs.
28 April 2026
Unprompted review
Reply from Bark
Hi Derek
Thank you for taking the time to share your feedback—we’re sorry to hear about your experience and understand how frustrating this must feel.
We take concerns around lead quality, responsiveness, and refunds very seriously. Customer requests on Bark are submitted directly by individuals looking for services, and while we have processes in place to help maintain quality, we understand that not every lead will result in a successful job or response.
We’re also sorry to hear you feel our refund process hasn’t met your expectations. If you’d like, we’d be happy to review your account and the specific leads you’re referring to so we can ensure everything has been handled correctly and fairly.
Please feel free to contact us at reviews@bark.com with the relevant details, and our team will look into this for you.
The Bark Team
THIS COMPANY IS A FAKE FRAUD COMPANY
***WARNING***
SMALL BUSINESS OWNERS, CONTRACTORS ETC. DO NOT USE BARK ALL THEIR LEADS ARE FAKE !
YOU CAN LITERALLY GO SIGN UP WITH BARK AND USE THEIR PLATFLORM AND SEE FOR YOURSELF ...GO THROUGH THEIR LIST OF LEADS AN SEE DUPLICATE LEADS! LOL YOU GUYS ARE SO DISGUSTING.
THE FUNNY THING ABOUT THIS IS THEY WILL TRICK NEW PEOPLE WHO HAVE NEVER USED BARK.
WHAT A SHAME USING YOUR BIG PLATEFORM TO SCAM.
THIS COMPANY IS A FAKE FRAUD COMPANY, THEY HAVE DUPLICATED LEADS AND IM CONVINCE THEY HAVE PEOPLE IN THE COMPANY CREATING FAKE LEADS. 80% OF THE LEADS ARE FAKE 20% ARE REAL THEY WONT RETURN ANY OF YOUR CREDIT. I HOPE THEY GET AUDITED & SHUT DOWN AS DESERVED. ONE DAY IT WILL HAPPEN SOMEONE WILL INVESTIGATE AND SUE THIS COMPANY. WHEN I HAVE THE TIME I WILL REPORT BARK TO THE NECESSARY BUREAU OF THEIR UNFAIR PRACTICES. YOU GUYS THINK YOU CAN TAKE ADVANTAGE OF SMALL BUSINESSES AND HIDE BEHIND CHEAP UNPROFESSIONAL CUSTOMER SERVICE AGENTS AND HIDE BEHIND THEIR FRAUD POLICY LAUGH NOW ALL IT TAKES IS A BIT OF MONEY AN THE RIGHT PERSON TO TAKE THAT STEP.
24 April 2026
Unprompted review
Reply from Bark
Hi there,
Thank you for taking the time to share your feedback. We’re really sorry to hear that you feel this way and understand how frustrating this must be for you.
We take concerns around lead quality, authenticity, and platform experience very seriously. Customer enquiries on Bark are submitted directly by individuals looking for services, and we have systems in place designed to reduce duplicate or low-quality requests. That said, we understand that your experience has not met expectations, and we’re sorry for the disappointment this has caused.
We also take allegations of fake or fraudulent activity extremely seriously. We would really like the opportunity to review the specific leads you are referring to so we can properly investigate what has happened in your case.
If you’re open to it, please contact us at reviews@bark.com with the relevant details, and our team will look into this for you as a priority.
We appreciate your feedback, even when it is difficult to hear, as it helps us continue improving the service.
The Bark Team
The lady I spoke with was friendly
The lady I spoke with was friendly, helpful and very clear in the actions that she was about to take and communicated these in a very professional manner.
My query was quickly resolved.
Many thanks
28 April 2026
Reply from Bark
Hi Harrison,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that the lady you spoke with was friendly, helpful, and clear in explaining the next steps, and that your query was resolved quickly. It’s great to know you received such a professional and positive experience.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
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