Bargain Car Rentals Australia Reviews 

55,719
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 11,311 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the friendly staff and efficient check-in process, noting that the team is always ready to accommodate their specific travel needs. Travelers also note the reasonable prices, reliable cars, and smooth airport shuttle services that make the overall rental process quite seamless. However, some reviewers were not happy with the condition of certain vehicles, mentioning cleanliness issues or mechanical wear during trips. Some people also felt that unexpected extra charges regarding fuel or minor details caused unnecessary frustration during their rental journey.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting affordable prices and reliable... See more

Staff

Clients share positive opinions on staff, noting that the team members are generally courteous, helpful, and... See more

Product

Consumers find product to be a mixed experience, with some reviewers praising the vehicles as clean,... See more

Price

Reviewers highlight positive aspects of price, praising affordable rates, great overall value, and reasonable... See more

Quality

Users describe mixed experiences regarding quality, reflecting a high level of disagreement. On one hand,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Staff were friendly and courteous. The pickup from Coolangatta Gold Coast Airport was slow but not an issue for us as several flights arrived at the same or similar time. Driver was helpful.... See more

Company replied

Rated 4 out of 5 stars

Check in was terrible. We had a person that was hard to understand and spent most of the time trying to upsell insurance.The car that they had for us which we would not accept because of a cracked win... See more

Company replied

Rated 4 out of 5 stars

The car was clean and previous minor damage was clearly recorded. Booking, picking up and returning were all quick and easy. The negative was that when I telephoned shortly after pick up to report... See more

Company replied

Rated 4 out of 5 stars

The car was good for the price and the shuttle to and from the airport was great. My only issue was they tried to upsell the most expensive insurance. I had rental protection which was applicable wi... See more

Company replied


Company details

  1. Car Rental Agency

About Bargain Car Rentals Australia

Written by the company

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

Contact info


4.3

Excellent

TrustScore 4.5 out of 5

56K reviews

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4.3

All reviews

(55,719)

10,769 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The team was great the cars we…

The team was great the cars we originally hired didn’t fit our mobility scooters so they helped us upgrade. Thanks to the Launceston staff.

14 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so pleased to hear our team was great and helped you find a car that suited your needs. Thank you for your kind review!

Rated 5 out of 5 stars

Great

Great, quick pick up.from airport, excellent driver and car was ready and waiting for us and very affordable.

14 August 2026
Rated 5 out of 5 stars

Easy to pick up & return

Easy to pick up & return

14 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We are so glad to hear that the pick-up and return process was easy for you. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Easy check in

Easy check in
Good price

12 August 2026
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Reply from Bargain Car Rentals Australia

We're so glad you found our check-in process easy and appreciated our pricing. We truly value your positive feedback!

Rated 5 out of 5 stars

Great price

Great price, easy shuttle, friendly staff, would recommend!

14 August 2026
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Reply from Bargain Car Rentals Australia

We're so glad you enjoyed our great price, easy shuttle, and friendly staff. Thank you for your recommendation!

Rated 1 out of 5 stars

False advertisement and cheap cars with problems

They advertise that they rent "New cars at a bargain price". In reality, the car we got had almost 70 000 km, brakes were due to be changed, it had problem with head beams efficiency, etc. Their fleet is mostly composed of the cheapest brands on the market (mostly MG). During our rental, we experienced poor customer service (do not return emails). When I reported those issues to the Cairns Bargain office manager, he was listening passively, did not lift a finger to help and instead of showing interest in the problems I was reporting and suggesting solutions, he told me that we were more than welcome to rent from elsewhere next time.

12 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

Hi Andy,

Our fleet does change from location to location with what we have available and at most a vehicle will stay with us for 3 years from its manufacture date, they are always serviced regularly and are generally rotated out of fleet before that KM reading, the vehicle you were provided is in that process of being rotated out currently for example.

I have had a look through and could not find any emails from your email address listed on your booking but your concerns about the vehicle were noted by the depot staff and communicated to our fleet team.

If you have any specific inquiries for your booking don't hesitate to reach out to info@bargaincarrentals.com.au

Rated 4 out of 5 stars

Counter service was friendly and very efficient.

Counter service was friendly and very efficient. The vehicle provided was similar to what we had booked and was overall in good condition, however the front seats would have benefitted from a deep clean.
Good value for money and met our needs.

14 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so pleased to hear that our counter service was friendly and efficient, and that the vehicle met your needs and offered good value! We truly appreciate your feedback regarding the cleanliness of the front seats and will certainly address this. Thank you for your review!

Rated 5 out of 5 stars

Excellent experience throughout

Excellent experience throughout. Great staff, attentive and pleasant. Car was great.

14 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so pleased to hear you had an excellent experience with us! It's wonderful to know our staff were attentive and pleasant, and that you were happy with the car. We look forward to seeing you again!

Rated 5 out of 5 stars

Performance as expected

Staff pleasant to deal with.

13 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We truly appreciate you taking the time to share your positive experience. It's wonderful to hear that our staff made such a pleasant impression.

Rated 5 out of 5 stars

Flights were changed so day of arrival…

Flights were changed so day of arrival was changed and bargain car rental was able to still await a car for me on the spot on the day of my arrival.
Quick and easy in finalizing the transaction and staff was very polite and friendly.

14 August 2026
Rated 5 out of 5 stars

Great people

Great people, great service. Always friendly. Always give great effort!

12 August 2026
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Reply from Bargain Car Rentals Australia

We're so pleased to hear that you consistently experience great service from our friendly team and appreciate their effort! Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Good service

Very professional and good service. Thank you

14 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We appreciate your kind words about our professional and good service. Thank you for taking the time to share your positive experience!

Rated 5 out of 5 stars

Great price for a large new car.

Great price for a large new car.
Appropriate km included for that city of Darwin.
Quick, easy check in and out.
I have bad experiences when taking Cara back - overcharged, faults attributed to me that were not! But your team was great.

13 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so pleased to hear you found a great price for a new car and that the included kilometers were suitable for Darwin. It's wonderful that your check-in and check-out process was quick and easy, and we especially appreciate your positive feedback about our team!

Rated 5 out of 5 stars

Gold at reception really helpful

Gold at reception really helpful. Wrote down in detail how to get to my accommodation which was very helpful. Thanks

14 August 2026
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Reply from Bargain Car Rentals Australia

We're so glad our team could provide clear directions to your accommodation, and were really helpful. We appreciate your kind feedback!

Rated 5 out of 5 stars

Friendly service

Friendly service, shuttle service was quick and comfortable, Quality vehicle.

12 August 2026
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Reply from Bargain Car Rentals Australia

We're so glad you experienced friendly service and found our shuttle service to be quick and comfortable. It's wonderful to know you also appreciated the quality of our vehicle!

Rated 4 out of 5 stars

Bargain provided a Clean & Reliable…

Bargain provided a Clean & Reliable vehicle for our Adelaide stay

13 August 2026
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Reply from Bargain Car Rentals Australia

We're so glad you found our vehicle clean and reliable for your Adelaide stay. Thank you for your positive feedback!

Rated 5 out of 5 stars

Easy pick up by the shuttle

Easy pick up by the shuttle. Easy check-in and easy delivery and return shuttle to airport.

13 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so glad you found our shuttle pick-up, check-in, and return shuttle service to the airport easy and convenient. Thank you for your positive feedback!

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