Item was advertised as being shipped from a UK warehouse, but delivery took over two weeks, because it was actually sent from China. This is clearly misleading. The quality of the shoes is appall... See more
Company replied
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See what reviewers are saying
The shoes that I bought were not the same as advertised. The ones advertised look like they were probably taken from somebody else's website made with realesther and then the ones that I got were supe... See more
First order… Awesome shoes fast delivery. Thank you ☺️ I am trying to order more but it says in checkout that you’re unable to receive payments ?? I’ve been trying for 5 days ??
Company replied
All went well so far. It is my hope that the product will arrive accurately picked and well-packed to avoid damage. It is also my hope that the product will be true to size and actually fit me. If... See more
Company replied
Company details
Written by the company
At BareRoots Footwear, simplicity, craftsmanship, and sustainability drive everything we create. Every pair of shoes is designed with care to enhance natural movement and deliver a comfortable walking experience. By focusing on minimalist designs and innovative materials, we craft footwear that combines functionality with style.
Contact info
United States
- info@bareroots-footwear.com
- bareroots-footwear.com
3.3
Average
635 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 59% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Bareroots Footwear
Hi Shawna,
Thank you for your feedback! We’re glad you found the ordering process easy and hope you love your shoes once they arrive.
Best regards,
Bareroots Team
Reply from Bareroots Footwear
Hi Viktoria,
Thank you for your feedback! We’re glad you found our customer support helpful and hope you enjoy your everyday basics.
Best regards,
Bareroots Team
Wide variety!
I usually struggle with shoes online, but these were spot on
3 March 2026
Unprompted review
Reply from Bareroots Footwear
Hi Chioma,
Thank you for your feedback! We’re thrilled your shoes were a perfect fit and that you enjoyed our wide variety. We appreciate your support!
Best regards,
Bareroots Team
Reply from Bareroots Footwear
Hi Mohammed,
Thank you for your feedback! We’re so glad you love the product and appreciate your support.
Best regards,
Bareroots Team
Reply from Bareroots Footwear
Hi Layla,
Thank you for your feedback! We’re glad the insole is comfortable and that the shoes are perfect for work.
Best regards,
Bareroots Team
I noticed these super cute sneakers…
I noticed these super cute sneakers that actually look comfy! Something fun just for me, to wear for daily wear. Fashionable and supports my back too.
Heidi
9 March 2026
Unprompted review
Reply from Bareroots Footwear
Hi Heidi,
Thank you for your feedback! We’re thrilled you find your sneakers both fashionable and comfortable for daily wear. We appreciate your support!
Best regards,
Bareroots Team
I previously wrote a review giving a…
I previously wrote a review giving a poor rating because the product was defective and I was unable to get customer service. Bareroots replied to that review apologized and said to send email. I did but again received no response. Still extremely disappointed in product and service.
25 February 2026
Unprompted review
Reply from Bareroots Footwear
Hi Kathy,
We’re very sorry your experience with our product and customer service has been disappointing. This is not the standard we aim for. Please contact us directly at info@bareroots-footwear.com so we can address your concerns and resolve the issue.
Thank you,
Bareroots Team
Reply from Bareroots Footwear
Hi Ruby,
Thank you for your feedback! We’re glad the sizing was good and that your shoes are easy to pair with different outfits.
Best regards,
Bareroots Team
Fits so well lol
No strong smell or chemical odor when opening the box
25 February 2026
Unprompted review
Reply from Bareroots Footwear
Hi Jing,
Thank you for your feedback! We’re glad the fit was perfect and that your order arrived fresh and odor-free. We appreciate your support!
Best regards,
Bareroots Team
Reply from Bareroots Footwear
Hi Daniela,
Thank you for your feedback! We’re glad you love your boots and find them premium and well-structured. We appreciate your support!
Best regards,
Bareroots Team
User Friendly
The site was very easy to navigate and user friendly. Quick and easy purchase. I can't wait for my order!
7 March 2026
Unprompted review
Reply from Bareroots Footwear
Hi Amanda,
Thank you for your feedback! We’re glad you found our site easy to navigate and the purchase quick. We hope you enjoy your order!
Best regards,
Bareroots Team
Quick and fast on my order with no …
Quick and fast on my order with no problems.
6 March 2026
Unprompted review
Reply from Bareroots Footwear
Hi Tyrone,
Thank you for your feedback! We’re glad your order was quick and smooth. We appreciate your support!
Best regards,
Bareroots Team
Reply from Bareroots Footwear
Hi Clara,
Thank you for your kind words! We’re thrilled you had a great experience and appreciate you recommending our store to friends.
Best regards,
Bareroots Team
Don't buy from this company
Don't buy from this company. Wasting your money. Shoes are total garbage!
Horrible customer service!
If I could give negative stars I would
3 February 2026
Unprompted review
Reply from Bareroots Footwear
Hi Michaela,
We’re very sorry to hear about your experience. This is not the standard we aim for. Please contact our customer service at info@bareroots-footwear.com so we can assist you directly and address your concerns.
Thank you,
Bareroots Team
Reply from Bareroots Footwear
Hi Kiana,
Thank you for your feedback! We’re glad you find our products affordable and stylish. We appreciate your support!
Best regards,
Bareroots Team
Reply from Bareroots Footwear
Hi Naomi,
Thank you for your feedback! We’re glad you like your shoes and find them supportive. We appreciate your support!
Best regards,
Bareroots Team
How easy it was
5 March 2026
Unprompted review
Reply from Bareroots Footwear
Hi Ana,
Thank you for your feedback! We’re glad you found the process easy and smooth. We appreciate your support!
Best regards,
Bareroots Team
Reply from Bareroots Footwear
HI Aveline,
Thank you so much for your kind feedback! 😊 We’re truly happy to hear that you had a positive experience with our store. Your support means a lot to us, and it’s wonderful to know you’ll be recommending us to your friends.
Bareroots Footwear Team
Easy to maneuver website
Easy to maneuver website
Can’t wait for my boots !
4 March 2026
Unprompted review
Reply from Bareroots Footwear
Hi Luanne,
Thank you for your feedback! We’re glad you found our website easy to navigate and hope you love your boots when they arrive!
Best regards,
Bareroots Team
Reply from Bareroots Footwear
Hi Emily,
Thank you for your feedback! We’re glad you found the ordering easy, fast, and affordable. We appreciate your support!
Best regards,
Bareroots Team
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