Barebones Living Reviews 9

TrustScore 2 out of 5

2.2

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Company details

Information provided by various external sources

Outdoor products to help you get outside. Purchase camping gear, gardening supplies, hiking, cookware and day trip coolers. Enjoy life barebonesliving.com


Contact info

2.2

Poor

TrustScore 2 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

This is an American website

This is an American website. The address in Northumberland is fake - doesn't exist. Judging by the rest of the reviews on here they are total dodge. Avoid!

30 December 2024
Unprompted review
Rated 1 out of 5 stars

Is this site real

Is this site real? I paid for something a week now and nobody has contacted me. Its frustrating! This is the order 14242

16 November 2024
Unprompted review
Barebones Living logo

Reply from Barebones Living

Hello Vasiliki! Unfortunately, we do not see recored of any customer service inquiries. We also do not see record of a purchase from you in recent history. Can you provide the confirmation number so we can look into it? Please reach out to support@barebonesliving.com with details!

Rated 1 out of 5 stars

'Out of stock' only during major sales

Anytime there is a sitewide sale (say 35% or 50% for everything with a minimum purchase), the block tower system is sold out. Miraculously, when the sale ends, the block tower is no longer sold out after a few days. I've asked the company to honor the sale and ship it when it is in stock, but they simply say it is not part of the sale because it is sold out. I've tracked the block tower system and these sales multiple times and it is always the same. The company should be more transparent and simply say these products are not part of the sale but they would rather not be transparent. Clearly, the block tower system is not sold out when these sales happen if they just happen to be back in stock after the sale. Shady.

13 November 2024
Unprompted review
Barebones Living logo

Reply from Barebones Living

Hello Kristen! Appreciate your feedback. Unfortunately, this product is indeed out of stock. As a small brand, we often launch with initial sample run, which is almost always limited. I can tell you that a shipment of ~300 of each unit in the Block Tower System was scheduled to arrive in time for these sales but was held up with customs. Good news is, that shipment appears to be on track to arrive at our facility this week so fingers crossed we can get them unloaded and ready for purchase by Black Friday!

Again, we apologize for the inconvenience but as a small brand focused on providing quality/bespoke items, we simply don't carry the inventory levels you'd typically see with a mass producer. This approach definitely comes with a downside as we often run out of stock - sometimes at inopportune moments.

Please reach out to support@barebonesliving.com if you have any addl questions and the team would be happy to assist.

-Nelson
VP, Sales & Marketing

Rated 1 out of 5 stars

Barebones hori knife

Got the hori knife, shattered into 3 pieces digging a weed from a lawn after a few hours use.. over priced junk!! Tried emailing company.. no reply

3 October 2024
Unprompted review
Barebones Living logo

Reply from Barebones Living

Apologies you experienced trouble while using our product AND that you didn't receive a response! Can you please attempt re-submitting a warranty claim to support@barebonesliving.com if you're still needing help? Thank you!

Rated 1 out of 5 stars

0 Stars

0 Stars. My Barebones flatware set ended up having a fork that obviously wasn’t quality controlled. It had a metal splinter sticking out of it & I basically almost hooked myself like a fish. When I brought it to their attention, all they initially tried to do was replace the flatware & after some email exchange, they expected me to give them my phone number so the person, who’s name is Tarja Dye, was dealing with me, “didn’t have to keep sending emails back & forth” - the person basically didn’t want to do their job & was being nonchalant about the whole thing when I literally had blood coming from my mouth for over an hour. They then wanted proof of Doctor bills, however, they failed to ask if I had a Physician…we literally just moved from out of state & had only been in town for a week. Had they actually cared to tend to this problem as I, a person who loved Barebones & was a frequent customer, would have informed them but they clearly don’t care. I am telling everyone I know & posting the photos that I have on every media I can. Don’t buy Barebones, their quality control isn’t worth the blood.

1 August 2024
Unprompted review
Rated 1 out of 5 stars

Do NOT buy the flashlights or lanters!!

The flashlight and lanters I do like.
But I tell everybody NOT to buy them.
They have very rare strange 18650 battery inside.
And not even in higher capacity. (i.e. 3500mah)
I suppose they do this to earn also from selling these batteries. What a sadness.

17 June 2024
Unprompted review
Barebones Living logo

Reply from Barebones Living

We're sorry you didn't have a great experience with our products! We do have 18650 batteries across a majority of our products based on their size, capacity, safety, and reliability. Non-Barebones versions of our battery also exist for a similar cost if you prefer. We
take pride in considering the best battery options available with each new product design to ease of use and to ensure a lifetime of use.

Rated 5 out of 5 stars

Bought a 2 blade whittling knife for my…

Bought a 2 blade whittling knife for my son's birthday. They shipped quickly and product looked nice. After taking it out of the packet it feels good quality, and notably it shipped razor sharp. I was expecting it was probably be reasonably sharp but that I would have to sharpen it to get it really sharp for use, but it was really sharp out of the box which is always impressive.

22 October 2023
Unprompted review
Barebones Living logo

Reply from Barebones Living

Thank you for the review, Chris! Always great to see folks enjoying our durable essentials. If you ever need advice on how to hone the knife in the future, check out the product page for information. :)

Rated 1 out of 5 stars

Poor quality

Bought the Nata for $109 and the thing had it's tip bend off and the handle come loose in the first day.
Loved the look but not worth the money.
Did eventually get a refund but only after saying I would make a claim via PayPal.
While the stuff may look nice the overall product and service is sub par, go somewhere else

10 April 2023
Unprompted review
Barebones Living logo

Reply from Barebones Living

Apologies you had a poor experience! Back in 2023 we were still growing and had yet to develop a reliable customer service ecosystem to handle inquiries in a efficient manner and apologies for that. We hope you're still a Barebones customer and that you're enjoying your Nata Tool!

Rated 5 out of 5 stars

Cool website/cool gifts

Cool website, some really nice things, well thought out, and delivered to your door. Some seem a bit overpriced, but I bought at 20% off for Christmas and was super happy with both items. I purchased the 29" Firepit...better made than the big box version I could have purchased. Still made in China, but for the extra 30$ I feel like it's thick enough to last a good couple years longer....and the Pulaski Axe...just a beautiful tool. Full steel rod core, and a nice axe/pick combo. Right sized to end up being with you when you need it. It will never leave my truck...Also priced well, with a discount....I skipped the $25 bandana...as nice as I am sure it is...might go back for some camping lanterns..

21 December 2020
Unprompted review
Barebones Living logo

Reply from Barebones Living

Thanks for the great review, Chris! You absolutely nailed our reason for being - to develop beautiful and durable essentials that are inspired by the quality of a bygone era. It's people like you that keep us going despite the challenges of developing products that meet our rigorous standards as a proud B Corp.

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