Bank Park Reviews 

Parked in Redditch. The payment machine wasn't working so had no choice but to not pay. Received a threatening notice - two months later - to pay a £60 fine and knowing from reviews on their own sight that they couldn't care less about the machine problem I didn't waste my time arguing my case and paid up. I also blame the owners of the car park for letting a company like this operate here.

Paid for parking but keyed in 2 wrong digits, kept ticket as proof of paying, company demands £15 admin fee for issuing a pcn, although really generously (not) enforcing the penalty charge. They also state that if it's the first offence, they let you off. If a £15 charge is letting you off?? As other people say one star is too generous. The review site says try to be constructive and helpful in my comments. How about accepting that if someone has actually paid for the parking and can prove it, they have not tried to evade the charge.

SHEFFIELD BUSINESSES - CHOOSE A DIFFERENT PARKING PROVIDER.
Parked outside my own gym, put in my registration and got a parking notice... politely challenged it following my Gym's process and Bankpark told me I need to go into the branch with the letter which they've already told me won't help. I cannot physically get to the gym anymore so they've essentially just given me an impossible task because of their mistake. This 'charity' company is a scam. I'd love to see some published 'charity' work they've done.

Exactly same as other reviews. Received a letter for a parking charge of £100. This was a reminder letter yet I never received a previous letter. The telephone number given doesn’t connect so I wrote a letter to appeal. Within a week of receiving the £100 reminder letter I received a letter from a debt collector with notification that the charge had gone up to £170. Another appeal letter sent. Judging by the other reviews, not sending the first letter is a regular tactic and having no way to speak to them again is tactical. A total scam and this can not be allowed to continue.

Paid for a parking ticket in Sheffield, next thing I received a £100 parking charge fee. On the letter it says “the charge has not been paid despite previous attempts to gain payment” yet that was the FIRST and ONLY letter I received. Fast forward a week and then I received a £170 DCBL letter twice saying if I don’t pay it it’ll be going to court. Absolutely ridiculous con. Will see them in court. 🤝🏻

Thieves.
I had to pay penalty fee even though I paid for parking.

Are they SCAMMERS , I to parked at Boltons Bow Street car park paid for a ticket then after a few weeks I got a letter demanding £60 I sent a reply stating that as they have the technology to see my car go in and later go out of the carpark they must have the technology to see that I have paid , a few weeks passed I then got another demand asking for £160 pounds I replied again stating the same as before about the technology, got no reply , a few more weeks passed then I got a demand from a debt collector who won't answer the phone that charges 10 pence a minute saying that you are in a none existing queue on the phone and make it so difficult trying to send a email . I will see them in court .

No stars!! I received a parking charge from using a car park in Sheffield. My partner had taken my car to work and parked in usual car park, where he’s pays through the Hozah account. Due to admin error my car was taken off the account. So on the particular day (19th June 2023) he didn’t receive his normal notification for parking so he called Hozah but they couldn’t help. I received a fine from Bank Park on 27th June, I emailed an appeal, explaining what had happened but I received nothing. I emailed again on 6th July and 1st August for an update but still nothing from them. On 5th September I received a £100 reminder letter, so I sent a letter on 8th September asking for update of my appeal. I then received a ‘Notice of Debt Recovery’ letter from Direct Collections Bailiffs ltd on the 10th September (letter date 5th same date as Bank Park’s reminder letter). I paid £160 ‘under protest’! I was told by them that my appeal was rejected and that I need to pay £160 or it could go up or even go to court, I was so frustrated because we had no communication from Bank Park and couldn’t speak to anyone about it. I then received a letter on 14th September from Bank Park with a copy of the appeal rejection email, they apparently sent on 21st July. I then sent another letter to them on 29th September asking for them to forward the email to me as I had never received it and that the hard copy isn’t evidence that they sent the email in the first place. I have not had a reply nor received the email!
I have contacted Citizens Advice and have forwarded it on to Trading standards, please can more people do this?? As these are scamming people out of their hard earned money! Please avoid these car parks at all costs.
Update
My letter sent 29th September has been returned by Royal Mail as ‘addressee gone away’. I sent it to their PO Box 6144 S2 9HZ address found on the fine letter. So please be aware if sending appeals to this address.

Absolutely a disgraceful company. Got a parking fine which I paid but did show on my history but came out of my bank. I recieved the letter over 21 days after the fine so my fine was a £100.

One star is too much for this company of crooks. Paid my £1 parking for 2 hrs we left within the 2 hrs two weeks after received a parking fine saying i hadn't paid parking luckily i still had ticket so sent Appeal with screenshots of ticket on 22/06/23 Appeal Confirmation Email Accepted heard nothing for 2 months. Then received a second letter 30/08/23 dated 18/08/23 saying Not had an Appeal off me,( A LIE! ) Then told To Late to Appeal now so have to pay £100😡 I Rang got through to Mathew and explained something wrong with, 'Bow Street Parking Machine in Bolton' he lied said he'd pass me through to team but cut me off instead.
I Have Sent 6 of same Email with screenshots of Ticket they then Accepted my Appeal for 2nd Time but still no response. They are scammers and Liers. I still have my ticket and will not be paying any Fine.

Bank park are scammers, stay away at all costs.

Car park was busy couldn’t find a space, been charged for entering their facility even though I never found a space to park and left.

Bank park are crooks. Parked in my local gym, had an issue with reg number recorder and I got a fine. Appealed via email and bank park said this was ok and to take my letter in to the gym which I did. 2 months later I’ve heard nothing and have a debt collection letter. Nobody will speak to me on the phone. Total crooks. I’m told bank park won’t speak to me now either. It’s pay £160 for parking that they themselves have acknowledged im entitled to for free, or go to court

Edit: it's been 7 days and no response from the silly email address they give and don't even get me started on the telephone number. They have nobody at the office anymore and are stealing peoples money.

What's the point of having a telephone number if nobody answers? Are your agents really busy all day? I find that hard to believe. I had a problem with this company before and they dealt with the matter correctly before now they don't seem to have any body working for them besides people who send out notice letters. Time to contact the local MP and government onbudsman.

Scammers. Everyone educate your kids not to just panic and pay up without investigating because my son parked at a car park in Wembley for a concert. Then got a fine when he had paid for parking he panicked and was about to pay until i stepped in. It's one of those where you take a ticket on way in and pay on way out. There is a barrier so you can't physically get out without paying. So I appealed and it was removed. Totally scammers taking advantage of vulnerable people

Parked on a disused car park no signs to say were the payment machine was looked everywhere even asked local people reply was there is no pay and display machine on this site nor on the main road. Now bank parking want £100 discussed pensioner.

My elderly sister parked on Bank st multi storey Paid the fee in cash, one month later a demand for £60 unpaid parking fee, I strongly suspect when you pay the fee in cash they chance you have not retained the ticket my sister has tried every way to get in touch this is just not possible the only contact is how to pay them money, . they are now demanding £160 this whole sager as had a detrimental efect on my 77 year old sisters health,
I now intend to take legal action against this company and there associates for the stress and worry my sister has suffered and also report to action
fraud.
I HAVE NOW FOUND THE TICKET CORECT FEE PAID CORRECT REGISTRATION NUMBER CORRECT DATE

ALWAYS KEEP YOUR TICKET! Bank park gave my parents (in their 70s) a parking fine when they clearly had a ticket in their window. Then acted like they were doing them a favour by rescinding it after proof was given.

Total scam artists AVOID like the plague. This was in Belvedere Street car park Mansfield (near the bus station).

Just received notice of a fine after parking in Belvedere Street, Manfield car park. Their cameras have detailed my entry and exit times and I did leave my parking ticket in full view. I always keep my parking tickets in case of scams and it does show that I left well within my allotted time. Trying to contact Bank Park is a very trying experience but I will not give up

Zero star!!! Wembley Montrose Crescent
Con artists and scam. They charge parking fee and issue penalties even after paying parking fee. Arrogant to even decline request to cancel penalty even thought their machine was faulty. Crooks

Someone deliberately keyed my car twice here at Manchester Gould street bankpark. Not secure and cctv only works in their favour. Contact details for bankpark is also useless and no one will ever get back to you. Just look at how many other reviews of catalytic converters being stolen here on google reviews. This carpark is owned by gangsters…