BandsOffAds Reviews 461

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

One of my trusted source go to for getting my products ads made from scratch. The offer was intriguing and the team were phenomenal in delivering and ensuring you get unlimited revision for a one off... See more

Rated 5 out of 5 stars

What stood out most was their attention to detail and quick turnaround time. The ads they created were visually stunning, engaging, and highly optimized for conversions. I've already seen a noticeab... See more

Rated 4 out of 5 stars

I’ve been using BandsOffAds for a few weeks, and I’m really impressed with the quality of their ads. The visuals are professional, engaging, and helped me get more attention on my campaigns. The team... See more

Rated 1 out of 5 stars

videos were absolutely slow overdue by like 3 days. had multiple spelling errors and was just overall low quality. they use ai and don't even check the subtitles and use free editing software to edit.... See more

Company details

  1. Video Production Service

Written by the company

We create viral E-Commerce Video.


Contact info

4.1

Great

TrustScore 4 out of 5

461 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

They made me an absolute terrible ad…

They made me an absolute terrible ad creative, the quality was trash, the copy was horrible, and the colors were wayyy off.

They gave me a revision in the end, but when I got my new ad creative for my new product, FB banned my account because of the creative.
They did give me a replacement, but I didn’t need it anymore.

So when I asked them to get a refund because everything was just horrible, they say “your refund has now been processed and it could take anywhere from 5-10 banking days for the amount to appear in your account.”. It has been more than 10 banking days and no money has been received, nor have they been answering my emails for over 5 days. They say “we usually respond in a couple of hours” so that’s a lie.

I don’t understand how people can give these people 5 stars…

10 January 2024
Unprompted review
BandsOffAds logo

Reply from BandsOffAds

Hello,

I genuinely apologize for the inconvenience you've experienced, and I understand your frustration. I'm sorry to hear that the ad creative didn't meet your expectations and led to further complications with Facebook.

Regarding your refund, I'm sincerely sorry for the delay and any inconvenience caused by the lack of communication. I assure you that we are actively looking into this matter. It's our priority to address your concerns and provide a resolution promptly.

I understand that the timeframe given for the refund process has passed, and I appreciate your patience. I'll personally follow up on the status of your refund and ensure that it's processed as quickly as possible.

I also acknowledge the discrepancy in our response time compared to our usual standards. I'm sorry for any frustration caused by the delay in our communication. I assure you that we are working to improve our response times and address this issue promptly.

Please allow me some time to investigate the situation further, and I'll provide you with a comprehensive update on the status of your refund. Thank you for bringing this to our attention, and I appreciate your understanding. If possible please shoot us another email so we can locate your account and fix the solution ASAP.

Best regards,
Alex

Rated 4 out of 5 stars

The first set of videos were good…

The first set of videos were good quality bit some of the clips within the videos were a little fuzzy. But after asking for a revision and redo the second set of videos were very good quality and the clips mentioned of fuzzy quality were fixed.

7 January 2024
Unprompted review
Rated 4 out of 5 stars

Great video

Great video, Adam voice over has too much amateurish sounding exaggerated expression for the intended audience, but allowing edits creates an environment for all concerns to be fixed so you’re happy with your finished product. Overall amazing job and will continue to use this platform

24 December 2023
Unprompted review
Rated 5 out of 5 stars

Really nice ads

Really nice ads, with hooks i wouldnt think off. The voice sometimes feels speaking bit faster from my perspective. Otherwise im very pleased, when i take to account that videos of the product were sort of limited.

13 December 2023
Unprompted review
Rated 5 out of 5 stars

Bands Off Ads at first had me…

Bands Off Ads at first had me skeptical, how can a company that has never seen my product, that doesn't know my market, doesn't know the competition, and doesn't know what works on my customers possibly make a better video than me. I was shocked to see what they provided in the end. You sign up for a one time package and you fill out an application to help them find all the tools they need. And believe me they found footage that I haven't even seen before in the last 2 months, and of course you wanna fill the application to the fullest to help them out the most. And after 4 days (arrived one day late) I got the videos. The moment of truth, to see if I got scammed or they might have something up there sleeve. And holy guacamole, brother... I'll keep it honest with you, i'm not gonna sugar coat it and i'm sure you would appreciate a gentleman's honesty. I was wowwed by the results, videos are SUPER CLEAN, super high resolution and easy to read. They come full proof and once I launched my ads. I got a 2x return right away, now it's just time to play with them a little more to find the best one since they sent me 3 ads with 3 thumbnails and one copy. But I was shocked at their handywork and I will be back again. Thank you

12 December 2023
Unprompted review
BandsOffAds logo

Reply from BandsOffAds

Thanks for the amazing feedback! We're honored to help with your product videos!

Rated 5 out of 5 stars

10/10

The team at Bands off Ads are very efficient in providing fast yet fantastic quality services. They have never failed to impress me with their ad creatives and copywriting, because of them I was able to generate a lot of sales and profit. Thanks team :)

7 December 2023
Unprompted review
Rated 5 out of 5 stars

Great job. Will Definitely Use Again

Easy to understand views and they followed my directions. I had some gifs that needed to be redone and they completed those in about a day. I had 3 others look over the videos and they thought that the videos were great as well.

30 November 2023
Unprompted review

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