bandoo.nl Reviews 14

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Underwear Store
  2. Men's Clothing Store

Written by the company

Bandoo Underwear is een Nederlands merk dat premium herenondergoed ontwikkelt van hoogwaardige bamboe- en organic-cotton blends. Onze boxershorts, long shorts, trunks, T-shirts en sokken staan bekend om hun uitzonderlijke zachtheid, ademend vermogen en langdurig comfort. We werken met betrouwbare producenten, eerlijke materialen en transparante kwaliteitseisen zodat je ondergoed niet alleen comfortabel zit, maar ook langer meegaat. Ons doel: elke dag beter zitten, met minder impact op het milieu. We focussen uitsluitend op ondergoed en kleding , we verkopen geen gezondheids- of footpad-producten.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute scam do not order from them I…

Absolute scam do not order from them I didn’t but they charged for 4 socks 52 pounds they change to 4 if you look to buy 1 PayPal didn’t ask me to confirm order amount card etc and took the money fir 4 pairs not ordered can’t cancel complete scam do not order in Lithuania apparently

6 September 2024
Unprompted review
bandoo.nl logo

Reply from bandoo.nl

Hi there,
Thank you for your review. We believe this feedback relates to a different company with the same name.

We are Bandoo Underwear (bandoo.nl) — a Dutch brand that sells underwear and apparel only. We do not sell footpads or similar products, and we cannot find any matching order or customer record for this review.

We have reported this mix-up to Trustpilot and are working with them to correct it.

If you think this may still concern us, please contact us directly with your order details so we can help: support@bandoo.nl.

Thank you for your understanding and our apologies for the confusion.

Rated 1 out of 5 stars

Bandoo

Hi on the 3rd of May I ordered 1 pkt of 10 dettox pads at £14 odds I was later charged £48 and then another £37 I have contacted these people numerous time over the last few days and all I.am.getting is automated response, I am very angry and am taking this further

3 May 2024
Unprompted review
bandoo.nl logo

Reply from bandoo.nl

Hi there,
Thank you for your review. We believe this feedback relates to a different company with the same name.

We are Bandoo Underwear (bandoo.nl) — a Dutch brand that sells underwear and apparel only. We do not sell footpads or similar products, and we cannot find any matching order or customer record for this review.

We have reported this mix-up to Trustpilot and are working with them to correct it.

If you think this may still concern us, please contact us directly with your order details so we can help: support@bandoo.nl.

Thank you for your understanding and our apologies for the confusion.

Rated 1 out of 5 stars

minus 10 - corrupt company - adds to your order

minus 10. This company is committing fraud. I ordered 1 x pk of 10 Foot pads @ £18.30 (advertised as £14 pk 10)) After giving my credit card details on line they charged another £38.75 on top which I didn't order. Reported company and contacted my bank. I cancelled within 20 minutes of ordering - four days later they responded saying sorry your order has been shipped.

27 April 2024
Unprompted review
bandoo.nl logo

Reply from bandoo.nl

Hi there,
Thank you for your review. We believe this feedback relates to a different company with the same name.

We are Bandoo Underwear (bandoo.nl) — a Dutch brand that sells underwear and apparel only. We do not sell footpads or similar products, and we cannot find any matching order or customer record for this review.

We have reported this mix-up to Trustpilot and are working with them to correct it.

If you think this may still concern us, please contact us directly with your order details so we can help: support@bandoo.nl.

Thank you for your understanding and our apologies for the confusion.

Rated 1 out of 5 stars

C'est une arnaque

C'est une arnaque, comment se faire rembourser? J'ai commandé un produit et après avoir entré mes coordonnées bancaires ils envoient plein de propositions d'autres objets a acheter qu'on est obligé de faire défiler pour arriver à la validation; j'ai bien fait attention a ne rien cliquer.Mais c'est truqué et ils ajoutent pour plus 30 euros de plus ! J'envoie un mail immédiatement, en français , demande annulation et rembouresement.Ils expédient immédiatement de sorte que les courriers se croisent ; deux jours après ils répondent en anglais qu'il est trop tard pour faire quoi que ce soit. A quoi sert Trust Pilot à présent au delà de cumuler des témoignages?
J’ai commandé 1 box Pain Relief Pattches pour 22,90 euros dans une commande :
Numero de transaction: 4RA98866KJ7496206

Et lorsque j’ai validé ce paiement de 22,90 euros
Un autre achat a été supplémenté
Sous ce numéro de transaction
Numero de transaction
840709446P971294C
39,80 euros 5 avril 2024 !

alors que je n’ai rien coché
en plus de ma première commande.

Je vous prie de me rembourser immédiatement et d’annuler.
REPONSE: Your ticket number is [903254]. We make every effort to respond within 24 hours however, some questions/concerns require more investigation and we should send you a response within 48 hours.

***
Here are some of our FAQ:

1. How can I track my order?
You may track your order here:
Enter your Order Number/ Tracking Number/ Email Address used during the purchase into the designated field and click “Track order”.

2. I did not receive my Order Confirmation and Shipping Confirmation.
If you missed our emails, please double check if you are in the right mailbox. Please also check your Spam folder, sometimes email ends up there by mistake.

3. Can I change my shipping address?
Yes, as long as your order has not left our Fulfillment House, we can still update your delivery address.

4. Can I cancel my order?
Unfortunately, we cannot guarantee that your order can still be cancelled as our fulfillment process is set to ship as soon as possible to avoid delivery delays.

If you have any additional information that you would like to add regarding your issue, just reply to this email.

Mon colis est en route.Qu'est ce que je fais à présent?

10 April 2024
Unprompted review
bandoo.nl logo

Reply from bandoo.nl

Hi there,
Thank you for your review. We believe this feedback relates to a different company with the same name.

We are Bandoo Underwear (bandoo.nl) — a Dutch brand that sells underwear and apparel only. We do not sell footpads or similar products, and we cannot find any matching order or customer record for this review.

We have reported this mix-up to Trustpilot and are working with them to correct it.

If you think this may still concern us, please contact us directly with your order details so we can help: support@bandoo.nl.

Thank you for your understanding and our apologies for the confusion.

Show reviews in all languages. (14 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look