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I’ve been a client for 12 years and never had to request anything. When I finally needed a simple service, I was genuinely shocked by how badly I was treated. This is far from the level of service you expect after such a long relationship.
The manager’s only response “Siento las molestias. Saludos.” felt dismissive and unprofessional. Very disappointed.
I have had a home owners insurance policy for four years. I have made a claim for water damage and while they keep promising to send a plumber to look at the damage and figure out the cause, the plumber never appears even though appointments are made. Customer Service Agents on the phone are rude and unhelpful.
hasta las narices de que hasta entrar online sea problemático
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