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2.4
8 reviews
Replied to 50% of negative reviews
Typically replies within 2 weeks
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I think these people are sca*mers. After I sent my identification and Bank Details, they disappeared within seconds, saying they needed to review my files. It took nearly a year to get back to me to ask for another File. Now I'm trying to send the File, their system is not accepting it even though it was a standard file, and the same file I have been using for years. Please avoid this Company
I tried to open an account for my business which is more than 10 years established, they got me crazy with millions of requests, they were almost gonna ask me my feet size haha, then just declined, i just don’t like the way they are wasting my time..
Reply from bancoli.com
Thanks for your feedback regarding your business account application.
The information we request is part of essential AML, security and regulatory procedures (like KYC/KYB) designed to protect all parties involved. We know it can seem like a lot, and we are constantly working to streamline this while meeting our own and our banking partners’ compliance obligations.
While application decisions involve various factors and we can't discuss specifics here, rest assured that we work hard to approve accounts while meeting regulatory requirements. We appreciate you considering Bancoli and regret that we couldn't approve your account this time.
I am not sure what occurred with others that left a review, but I have had a great experience with Bancoli. Fast response times, fairly fast transfers (international wires, so can't really blame Bancoli if it takes a few days), and good service. I wish they had more options to send funds, but they say they are working to add these.
Reply from bancoli.com
Thank you very much for sharing your positive feedback. We're pleased to hear you've experienced great service, fast responses, and efficient transfers with Bancoli.
We understand the nuances of international wires and appreciate you acknowledging that. Your positive experience is what we aim for with every customer.
We also appreciate your feedback on sending options – rest assured, expanding these is a priority, and development is underway.
Thanks again for choosing Bancoli.
They are scammers stole clients funds 1935 was stolen from my account when I said id like to close my account because I dont like their service, after that Brazil lady which review is down there ,contact with me and she said they stole 7100 dollars and gave to her same reason like they gave to me, they blame their banks partners that money is there, absolutely scammers we alredy inform their Partners DBS and they officially blacklisted Bancoli like Fraud
Reply from bancoli.com
Thank you for sharing your feedback. We take allegations regarding account security and fund handling with the utmost seriousness.
We want to state clearly that Bancoli and its banking partners operate under strict regulatory AML compliance and secure protocols. We do not arbitrarily withhold client funds. Account closures and the return of funds follow established procedures, which include necessary security and fraud checks Bancoli also strictly adheres to the terms agreed upon at account opening, sometimes involving partner banks, which can affect how funds can be returned.
We cannot discuss specific account details or communications publicly due to privacy and security policies. Regarding the claim about specific banking partners, Bancoli maintains compliant relationships with many global banks and has never been "blacklisted" with any financial partner.
Our partner banks do their own AML checks on all clients and collaborate with law enforcement when it comes to criminal activity.
Partner banks and Bancoli are both required to obey law enforcement and legal orders and return funds to victims when ordered.
they are SCAMMERS, when try to withdrawal the funds they start playing game denied and saying recipient bank issue, absolutely scammers don't deal with them they will stole your money
Reply from bancoli.com
Thank you for your feedback regarding your withdrawal attempt. We understand that issues with accessing funds can be frustrating, and we take these concerns seriously.
Bancoli and its banking partners operate with secure AML protocols and do not illegitimately block or withhold customer funds. Withdrawal processes involve multiple checks, including those by intermediary and recipient banks. Sometimes, delays or rejections occur due to factors outside our direct control, such as incorrect recipient information provided or issues at the receiving institution.
We cannot discuss specific account transactions or details in a public forum for security and privacy reasons.
I originally asked them can they open accounts for USA jurisdiction, by email they said "Yes" . I provided all the necessary documents. Then suddenly I received an e-mail from them saying that the application time had expired and I had to start all over again. Of course I contacted the support team and they replied that I should not pay attention to this message as I had already been verified. I tried to log in to my account and there again I have to fill in all the fields and provide the same documents. I contacted the support again and they replied "Thank you for contacting Bancoli. Your Global Business Account was not approved. Due to bank and regulatory requirements, we cannot share specific reasons for account approval or denial. Your Bancoli account can still be used for invoicing". So what do you think, are these guys serious? Draw your own conclusions.
Reply from bancoli.com
Thank you for providing this detailed feedback about your application process.
We understand your frustration regarding the conflicting communications and system prompts you encountered after submitting your documents. That is not the seamless process we aim for, and we appreciate you bringing these specific points to our attention so we can review our internal procedures and communications.
Account eligibility and approval involve several stages of verification. While initial inquiries might indicate potential eligibility, final approval is subject to the completion and review of all required documentation and checks against regulatory requirements.
Regarding the final outcome, we must adhere strictly to bank and regulatory requirements, which prevent us from sharing specific reasons for account application decisions. We understand this can be unsatisfying, but it is a standard constraint within the financial industry designed to maintain compliance and security. The information collected during the application is necessary for these mandatory Know Your Customer (KYC) and Know Your Business (KYB) checks and is handled securely according to our privacy policy.
We acknowledge the situation was not ideal, and we value your feedback as it helps us improve our processes.
Scam!!!!
They never opens an account for you!
Just scamming. Stay away from it
Reply from bancoli.com
Thanks for your feedback regarding your business account application.
The information we request is part of essential AML, security and regulatory procedures (like KYC/KYB) designed to protect all parties involved. We know it can seem like a lot, and we are constantly working to streamline this while meeting our own and our banking partners’ compliance obligations.
While application decisions involve various factors and we can't discuss specifics here, rest assured that we work hard to approve accounts while meeting regulatory requirements. We appreciate you considering Bancoli and regret that we couldn't approve your account this time.
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